Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Regional Sales Director, Central - South

Company: CarGurus

Location: Remote

Posted Jan 24, 2025

CarGurus, a leading automotive marketplace, is seeking a Regional Sales Director. The role involves building and managing relationships with automotive dealership groups, advising them on digital marketing strategies. The company, profitable for over 15 years, fosters a people-first culture with a focus on innovation and growth. The ideal candidate should have 5+ years of direct sales experience, automotive experience, and strong business consulting skills. The company offers competitive compensation, benefits, and a flexible hybrid work model.

Manager, Product Managment: Capital One Shopping (Remote - Eligible)

Company: Capital One

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Capital One is seeking a Product Manager for their Capital One Shopping team, emphasizing the need for data-driven decision making, proficiency in SQL, and a customer-centric mindset. The role involves leading teams, understanding enterprise data requirements, and creating a product vision. Basic qualifications include a Bachelor's Degree, at least 3 years of digital product management experience, and SQL proficiency. The company offers competitive salaries and benefits, and is committed to diversity and inclusion.

2025 Summer Project/Product Management Intern

Company: Hitachi Energy

Location: Raleigh, NC / Remote

Posted Jan 24, 2025

Hitachi Energy is offering a 12-week, full-time, paid summer internship for students with a background in Data Analytics, Statistics, or Information Systems. The internship aims to provide a comprehensive learning experience, involving meaningful projects and real work that impacts the organization and the intern's professional development. The company values diversity and encourages interns to bring unique perspectives to solve challenges. The internship also offers opportunities to work with global teams and build a diverse network.

Director Business Development - Industrial (m/f/d)

Company: Flex

Location: Remote

Posted Jan 24, 2025

Flex, a diversified manufacturing partner, seeks a Director of Business Development - Industrial (m/f/d) in Central Europe. The role involves developing strategic alliances, understanding customer strategies, and managing budgets. The ideal candidate will have an engineering or business degree, experience in EMS/CMO/engineering, and strong financial acumen. Excellent communication skills in English and local language are required. Flex offers a challenging work environment, opportunities for growth, and a chance to work with well-known brands.

Code Wrangler

Company: Automattic

Location: Remote

Posted Jan 24, 2025

Manager, Sales Play Activation

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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