Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Migration Project Specialist

Company: Pax8

Location: USA

Posted Jan 24, 2025

The Migration Project Specialist is responsible for coordinating and completing migration projects for partners and customers, focusing on process improvement and collaboration. They communicate with stakeholders to ensure project delivery and partner experience. The role involves managing migration and full partner acquisitions, driving continuous improvement, and devising workarounds for potential obstacles. Ideal candidates have at least two years of experience in complex back-office processes, LeanAgile environment, and strong analytical, project management, and problem-solving skills. They should be able to build partnerships, deliver customer-centric solutions, and make sense of complex information. The role requires compassionate candor, seeking to understand, collaboration, commitment, and passion for the mission. A BA/BS in a related field or equivalent work experience is required, with a compensation range of $56,000 to $71,000 or more.

Solutions Architect, Enterprise

Company: Stripe

Location: USA

Posted Jan 23, 2025

Stripe is seeking an experienced Solutions Architect to join their team. The role involves building trusted relationships with high-level executives, providing business and technical thought leadership, and driving revenue growth. The ideal candidate should have a successful track record in advising enterprise-grade digital native companies, with deep technical acumen and strong interpersonal skills. The role requires a strategic and creative thinker who can proactively identify challenges and maintain a positive approach. The position involves approximately 25% travel to connect with users and collaborate internally.

Senior UX Researcher

Company: Zillow

Location: USA

Posted Jan 24, 2025

The UX Research team at Zillow is a multidisciplinary group that creates useful, usable, and innovative experiences for customers across various platforms. They are seeking a Senior UX Researcher to shape how Zillow uses AI to enhance customer experiences, conduct research, and lead projects. The role involves applying research methods, synthesizing customer needs, and collaborating with cross-disciplinary teams. The ideal candidate has 5+ years of UX research experience, expertise in research design, statistics, and data analysis, and a strong product sense. The position is remote and offers a competitive base salary and equity awards.

Senior Software Engineer - Value Platform Program

Company: Nuna

Location: USA

Posted Jan 24, 2025

The Program team at Nuna builds a data platform and UI applications for healthcare payers and providers to enhance patient care and reduce costs through value-based care programs. The team is responsible for the logic of these programs and exposes results and operational data via an application suite and data warehouse. The role involves building products that change the healthcare industry, owning the technical success of customer-facing applications, setting quality standards, mentoring junior engineers, and partnering with health data analysts. Required qualifications include a Bachelor's degree in Computer Science, 5+ years of experience, and proven experience in developing data-intensive web-based applications. The role offers health insurance, retirement benefits, and equity program participation.

Partner Development Representative

Company: PosiGen

Location: USA

Posted Jan 24, 2025

PosiGen is hiring a Partner Development Representative to provide exceptional account management, support the diligence process, prospect new opportunities, and help partners grow their business. The role involves working closely with partners, creating reports, collaborating with Partner Enablement, and establishing relationships within the assigned region. Essential skills include excellent customer service, analytical skills, writing abilities, and prospecting skills. The ideal candidate should have a Bachelor's degree in sales, marketing, or a related field, at least 2 years of sales experience, and 2+ years of renewable energy experience. The role involves regular speaking, standing, walking, and lifting up to 40 pounds occasionally.

Senior Product Manager

Company: Lumivero

Location: USA

Posted Jan 23, 2025

Lumivero is a global team developing data-intelligence software that empowers users to make informed decisions. The product team is responsible for delivering high-quality software products that meet customer needs and drive business growth. As a Senior Product Manager, you will lead cross-functional teams to deliver innovative solutions, develop product strategy, conduct market research, and collaborate on product development. Required skills include proven experience as a Product Manager, understanding of research processes, strong project management skills, effective communication, analytical mindset, and familiarity with Agile methodologies. Benefits include performance-based bonuses, tech stipend, flexible remote work, and opportunities for career advancement.

Senior Product Manager - Financial Managment

Company: Rocket Money

Location: USA

Posted Jan 24, 2025

Rocket Money is seeking a Senior Product Manager to lead the Financial Journey team in helping users navigate credit, debt, and investments. The role involves creating innovative tools to inspire users to move their money from Netflix to net worth, driving product strategy, and delivering a top-notch in-app user experience. The ideal candidate has deep empathy, experience in fintech, and a passion for improving financial lives. Rocket Money offers competitive benefits including health, dental, vision plans, matching 401k, unlimited PTO, and more.

Regional Sales Manager

Company: ExtraHop

Location: USA

Posted Jan 24, 2025

ExtraHops is expanding its sales team and seeking experienced technology sales professionals with a focus on cybersecurity and complex SaaS solutions. The role involves increasing revenue in assigned territories, identifying and developing sales opportunities, and presenting ExtraHops products to customers. The ideal candidate should have a four-year degree, 5+ years of technology sales experience, 2+ years in cybersecurity or complex SaaS solutions sales, and a proven track record of exceeding sales targets. Strong technical acumen, communication skills, and the ability to secure meetings with senior executives are required. The base salary is between $165,000 and $175,000 per year with a 50% commission.

Territory Sales Manager

Company: Engage Recruiting

Location: USA

Posted Jan 23, 2025

The company is innovating in healthcare by developing advanced solutions for chronic conditions. They are seeking a Territory Sales Manager to drive sales and market awareness, focusing on healthcare providers, hospitals, and patients. The role involves building and executing a high-growth strategy, engaging with customers, and collaborating with various teams to ensure successful product launches. The ideal candidate should have 3+ years of B2B sales experience, preferably in the medical device industry, and a proven track record in sales. The compensation includes a base pay of $100,000 per year, commission, and stock options, with OTE up to $200,000.

Rockstar Account Manager for Marketing Agency (US)

Company: Bolder&Louder

Location: USA

Posted Jan 24, 2025

The text describes a job opening for an Account Manager at a top-tier disruptive marketing and branding agency based in NYC. The role involves being a trusted ally to clients, leading projects, and being a strategic dynamo. The company offers a work-from-home opportunity with a supportive environment, exceptional growth opportunities, and enormous variety. The ideal candidate thrives in a fast-paced environment, is a self-starter with a Type A personality, and has a passion for marketing and helping businesses succeed. The role requires a Bachelor's degree, minimum of 3 years of experience in account management and marketing, strong organizational skills, and a dedicated professional home office setup.

Senior Sales Consultant - Products - West

Company: Oracle

Location: USA

Posted Jan 24, 2025

Oracle NetSuite, a leading cloud business system, is seeking a Senior Sales Consultant to directly interact with prospective customers, analyze their requirements, configure and demonstrate value-oriented solutions, and enlighten them on potential pathways to success. The role involves providing presales support, needs gathering, requirement analysis, and delivering high-quality presentations and demonstrations. The ideal candidate should have 5+ years of relevant industry experience, strong communication skills, and a proven track record of increasing deal size and accelerating the buying process. Oracle offers a comprehensive benefits package, including medical, dental, vision insurance, short-term and long-term disability, life insurance, 401k savings plan, paid time off, and more.

Customer Experience Associate [Weekend Warrior]

Company: Found

Location: USA

Posted Jan 24, 2025

Found is a company that provides tools for self-employed individuals to manage their finances more efficiently, automating tasks such as taxes and expense tracking. They are seeking a Customer Experience Associate to join their Account Support team, focusing on helping customers with account access, business detail verification, and more. The role involves supporting customers via various channels, maintaining internal documentation, representing the Voice of Customer, identifying process gaps, and communicating trends in customer feedback. The ideal candidate has 2+ years of customer-facing experience, preferably in technology, finance, or mobile app products, and is comfortable working remotely. Found offers competitive compensation, benefits, and a flexible work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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