Customer Satisfaction Jobs in Washington DC
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Senior Solution Architect
Company: Distributed Solutions
Location: Washington DC
Posted Apr 20, 2024
<p><strong>Job Description<strong> <p> <p>The DSI Team is looking for a passionate <strong>Senior Solution Architect <strong>to join us in building onpoint and innovative product solutions anchored on a sophisticated and forward focused backend architecture Be part of a flat agile work environment that values passion as well as work life balance <p> <p>The ideal candidate will have a broad understanding of human factors and usercentric design practices coupled with an indepth engineering design capability You will be integral in everything from ideation to finely tuned design You will work closely with senior Product Management and Product Development staff to organize and align technical architecture with desired business needs output content and structures The result of this collaboration will be an articulated and sound means of managing technical investment and planning We are looking for a highenergy individual that can ask smart questions take risks champion new ideas and think critically about how to prioritize the business investment and technology risks inherent in todays software product development <p> <p><strong>Job Responsibilities<strong> <p> <ul><li>Define and manage the technical product roadmap setting and continuously managing the right expectations with all relevant stakeholders<li> <li>Gather requirements from users customers sales support and internal stakeholders to develop usecases and product requirements working closely with engineering<li> <li>Support product marketing to create customer focused messaging and craft outbound messaging and content<li> <li>Facilitate the technical product vision by researching conceiving and prototyping product solutions<li> <li>Give and receive feedback and constructive criticism that can be utilized to improve technical solutions and solution vision<li> <li>Identify technical design problems and devise elegant solutions<li> <li>Present strategic technical design and userexperience decisions related to core and new features<li> <li>Collaborate with other teams team members and stakeholders<li> <li>Work with developers to match technical design and user experience intent<li> <li>Contribute to overall Team processes and libraries<li> <li>Deliver product enablement materials such as white papers demos and videos for field teams sales consulting etc<li> <li>Maintain a subset of competitive technical analysis for our solutions<li> <li>Attend trade shows and other events to help showcase our solutions<li> <li>Other duties as assigned<li> <ul><p><strong>Experience and Skills<strong> <p> <p><strong>Required Experience<strong> <p> <ul><li>Bachelors degree in a technical field eg CS EE or relevant work experience in product management development solutions architecture or presales engineering<li> <li>Three or more years of experience in software relevant Information Architecture including product management technical architecturedesign UX Design analysis and requisite softwarehardware tools Preference will be given to candidates who have experience designing complex technical solutions for digital environments<li> <li>Working understanding of SQL SSL Certificates and Single Sign on Configurations<li> <li>Understanding of the aspnet application lifecycle from IIS to the DOM with experience with Windows environment Visual Studio NET SaaS and Scrum Agile methodologies<li> <li>Ability to work with stakeholders to understand detailed requirements and design complete user experiences that meet theirs and users needs and visions<li> <li>Familiarity with planning and conducting technical research rapid prototyping usability and accessibility concerns<li> <li>Ability to iterate designs and solutions efficiently and intelligently<li> <li>Ability to work effectively and communicate technical design processes ideas rationale and solutions including synthesizing abstract visions into concrete design implications to teams and stakeholders<li> <li>Excellent spoken and written communication skills<li> <ul><p>DSI is a leading provider of knowledge driven software solutions and subject matter consulting services addressing the needs of acquisition professionals We offer a fun casual collaborative working environment for individuals interested in conquering technology barriers learning by doing and taking pride in developing superior software manufactured in the USA <p> <p>Distributed Solutions Inc is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status<p>
Project Manager - Active TS/SCI with Polygraph ONLY
Company: Distributed Solutions
Location: Washington DC
Posted Apr 20, 2024
<p><strong>Job Description<strong> <p> <p>Distributed Solutions Inc DSI is a fast growing company seeking a highly motivated <strong>Project Manager<strong> that thrives in a fastpaced agile environment including the ability to engage in open and animated peer review sessions able to change direction quickly and an eagerness to learn new technologies Most importantly we look for people that are creative and innovative and deliver on a timely basis because it is a lot more fun to get things done this way <p> <p><strong>Job Responsibilities<strong><strong><strong> <p> <ul><li>Customer account PampL management with the purpose of maximizing DSIs revenue growth retention and profitability<li> <li>Direct management of DSIs customer facing project management and service delivery staff inclusive of personnel evaluation hirefire recommendation and career growth<li> <li>Collaborating with Business Development to formulate and execute strategies for organic growth and new business acquisition<li> <li>Develop and maintain strong senior DSI executive ties with all customers and the direct oversight and participation in all aspects of the DSI service delivery and customer project management<li> <li>Collaborating with DSIs PMO to insure transparency and cohesion with DSIs Business Development HR Contracts and Finance areas<li> <li>Increasing organizational performance by enhancing business operations systems organizational procedures flow of information internally and externally management strategyplanning and business processes<li> <li>Manages the overall program including planning execution and reporting of all activities to ensure the Governments requirements are met delivered on schedule and performed within budget<li> <li>Oversees personnel management organizational management risk management cost control and quality assurance of the program<li> <li>Leads projects that involve the successful management of teams composed of data processing and other information management professionals who have been involved in analysis design integration testing documenting converting extending and implementing automated information andor telecommunications systems<li> <li>Performs daytoday management of overall contract support operations possibly involving multiple projects and groups of personnel at multiple locations<li> <li>Organizes directs and coordinates the planning and production of all contract support activities<li> <li>Other duties as assigned<li> <ul><p><strong>Experience and Skills<strong> <p> <p><strong>Required Experience<strong> <p> <ul><li><strong>Must hold Active TSSCI with Polygraph ONLY all others need not apply<strong><li> <li>Must have a Project Management certification Project Management Professional PMP certification or other equivalentrecognized Project Management certification or a Program Management certification Program Management Professional PgMP<li> <li>Bachelors degree in business administration or related subject<li> <li>Ten 10 years of experience in GovernmentFederal acquisition life cycle management<li> <li>Have 5 years experience in program management and 10 years leadership experience with progressively higher responsibility in the public andor private sector in the IT andor consulting fields have experience with the software development process and its milestones have experience in analyzing a variety of source documentation and supporting the creation of acquisition documentation<li> <ul><p>DSI is a leading provider of knowledge driven software solutions and subject matter consulting services addressing the needs of acquisition professionals DSI offers a fun casual and collaborative working environment for individuals interested in conquering technology barriers learning by doing and taking pride in developing superior software manufactured in the USA <p> <p>Distributed Solutions Inc is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status<p>
Senior Project Manager, Customer Engagement - 3323980
Company: TCG
Location: Washington DC
Posted Apr 22, 2024
<p>Youve stumbled upon the rare government contractor <p> <p>At TCG we aim to prove that businesses can be good to their employees and responsible to their community while being profitable Were an awardwinning IT solutions provider to the Federal government seeking a Senior Project Manager Customer Engagement who will be responsible for integrating and coordinating activities to engage customers to understand their mission and operations identify resulting IT needs and oversee the IT projects through the project lifecycle <p> <p>This hybrid position will require at least 2 days onsite in Washington DC each week <p> <p>US Citizenship is required for this role In addition the selected applicant must submit to a government background investigation and be favorably adjudicated before their first day <p> <p>RESPONSIBILITIES <p> <ul><li>Facilitate stakeholder working sessions focused on making sound datadriven IT investment decisions are consistent with established strategic goals<li> <li>Understand customer perspectives and viewpoints to resolve and strengthen relationships between ACF Tech and customers<li> <li>Lead crossfunctional teams managing new IT requests through the governance process<li> <li>Analyze and establish system information requirements in support of new IT requests <li> <li>Assist others with analysis and evaluation and with the preparation of recommendations for improvements optimization development in the following specialties information systems networking telecommunications automation communications protocols risk management software lifecycle management software development methodologies<li> <li>Provide daily supervision and direction to staff<li> <li>Manage and maintain contractor interface with the senior levels of the customers organization customer and contractor<li> <li>Consult with customer and contractor personnel to formulate and review task plans and deliverables ensuring conformance with program and project task schedules costs and contractual obligations<li> <li>Establish and maintain technical and financial reports to show the progress of projects to management and customers<li> <li>Organize and assign responsibilities to team members<li> <ul><p>REQUIRED SKILLS <p> <ul><li>Minimum of eight 8 years of overall work experience<li> <li>Excellent verbal interpersonal and written communication skills<li> <li>Strong analytical problemsolving and decisionmaking capabilities<li> <li>Team player with the ability to work in a fastpaced environment<li> <li>Must possess strong analytical organizational and project management skills<li> <li>Demonstrated an outstanding level of professionalism in providing client support including the ability to exercise good judgment discretion tact and diplomacy<li> <li>Sound business ethics including the protection of proprietary and confidential information<li> <li>Ability to work with all levels of internal staff outside clients and vendors<li> <li>Superior interpersonal skills including courtesy professionalism and a cooperative attitude<li> <ul><p>EDUCATION <p> <ul><li>A Bachelors Degree in Computer Science Information Management Systems Business or a related field<li> <li>PMP preferred<li> <ul><p>Proof of COVID19 vaccination is a job requirement Reasonable accommodations may be available for those not vaccinated due to health reasons or sincerely held religious beliefs <p> <p>TCG does not discriminate based on race sex color religion national origin age disability caste or veteran status <p> <p>Our B Corp mission is reflected in our benefits including offerings like health care 401K parental leave adoption assistance financial planning services student loan repayment assistance and training budget among others <p> <p>TCG is recognized for treating employees well in fact in 2023 The Washington Post named TCG as a Top Workplace for the 9th straight year based on how our employees feel about the company the benefits TCG offers and the worklife balance that our staff achieves And by TCG employees votes among all midsize companies in the Washington Post Top Workplace survey <p> <p>Try us well make you happy <p> <p>Internal titlegrade Project Manager Grade 7 <p> <p>All individuals being hired to work for TCG must submit to and successfully pass a preemployment background investigation prior to reporting for their first day of work The preemployment background investigation will include verification of employment and education as well as a criminal and DMV check <p> <p>Additional documentation and background checks will also be required for positions that require clearance from the Federal government<p>
Publisher Development Associate
Company: AdPushup
Location: Washington DC
Posted Apr 22, 2024
<p><b>Company Description<b> <p><p>AdPushup is an awardwinning ad revenue optimization platform and Google Certified Publishing Partner GCPP backed by Microsoft Ventures helping hundreds of web publishers grow their revenue using cuttingedge technology premium demand partnerships and proven ad ops expertise Our team is a mix of engineers marketers product evangelists and customer success specialists united by a common goal of helping publishers succeed We have a work culture that values expertise ownership and a collaborative spirit<p> <p>We are on pace to grow 2X this year in revenue as compared to 3X last year and need motivated and determined Publisher Development Representatives to help increase our global operational footprint This is an exciting opportunity for anyone who wants to be part of this growth journey<p> <p><b>Job Description<b> <p><ol><li>Initiating first level contact with Inbound and Outreach leads<li> <li>Creating and executing an outreach strategy in collaboration with the PDR Managers and PDR team leads<li> <li>Creating qualified opportunities out of Marketing Generated Leads<li> <li>Setting up discovery calls with prospects to understand their revenue and organization goals Gather intel on their needs and requirements pain points and bottlenecks Gather required data for next steps<li> <li>Setting up demo calls with prospects to showcase our products and solutions<li> <li>Generating amp tracking a healthy sales pipeline developing and communicating accurate revenue forecasts for internal planning<li> <li>Providing structured market feedback for the Product Development and Marketing teams amp collaboratively working on product positioning key messaging sales enablement GTM initiatives etc in order to meet company revenue targets<li> <li>Logging all activities on the CRM and maintaining CRM adherence to ensure a clean repository of sales and marketing data<li> <li>Keeping up to date with all product releases and sales collateral<li> <ol><p><b>Qualifications<b> <p><ol><li>Strong communication skills<li> <li>Ability to get things done and solve any problems which may arise<li> <li>The technical bent of mind ability to learn new tools on the go and open to constant learning<li> <li>The ability to work in a dynamic environment<li> <li>A consistent track record of achieving sales objectives and demonstrable planning and forecasting skills<li> <li>Existing relationships inside the industry and must have sales experience with mid to large publishers<li> <li>Excellent attention to detail strong communication skills both written and verbal<li> <ol><p><b>Additional Information<b> <p><p>Why Should You Work for AdPushup<p> <ol><li>A culture of valuing our employees and promoting an autonomous transparent and ethical work environment<li> <li>Talented and supportive peers who value your contributions<li> <li>Challenging opportunities Learning happens outside the comfortzone and thats where our team likes to be always pushing the boundaries and growing both personally and professionally<li> <li>Flexibility to work from home We believe in tangible work done amp actual performance instead of measuring conventional benchmarks such as workhours clockinclockout etc<li> <li>Transparency an open honest and direct communication with coworkers and business associates<li> <ol>
Senior Product Manager
Company: Microstrategy
Location: Washington DC
Posted Apr 21, 2024
MicroStrategy is hiring a Senior Product Manager for its cloud product offerings. The role involves developing a product strategy, understanding customer needs, building relationships with marketing and sales teams, conducting market research, measuring product performance, and documenting product requirements. The ideal candidate should have a degree in a relevant field, at least 5 years of product management experience, expertise in cloud architecture, strong leadership skills, and a deep understanding of analytics and business intelligence.
Sr. Pega Consultant (LSA, SSA & CSA) - Remote - Multiple roles
Company: Sky Solutions
Location: Washington DC
Posted Apr 21, 2024
<p><b>Company Description<b> <p><p>Everything we do is about empowering people to do the extraordinary from our clients who are transforming the world to our team who are driving change through technology It was true when Sky Solutions was founded in 2008 and its just as true today<p> <p><b>Job Description<b> <p><ul><li>Job Title <strong>Sr Pega Consultant<strong><li> <li>Location City State <strong>Washington DC<strong><li> <li>Duration <strong>Long Term<strong><li> <li>Visa Status Restrictions <strong>US Citizens amp GC Only <strong><li> <ul><p><strong>Looking for Pega consultants in all levels including LSA SSA SAs Remote during Pandemic<strong><p> <p><strong>Requ<strong><strong>i<strong><strong>red<strong><strong> Qualifications<strong><p> <p>11 KNOWLEDGE SKILLS AND ABILITIES REQUIRED<p> <p>Required<p> <ul><li>Knowledge of the Pegasystems Inc platform<li> <li>Possess Pega certifications Pega Certified Business Architect PCBA Pega Certified System Architect PCSA Pega Certified Senior System Architect PCSSA<li> <li>Experience with large scale enterprise Pega implementation 13 years<li> <li>Demonstrated collaboration and meeting facilitation skills<li> <li>Significant experience leading business process modernization in large organizations to improve customer service and employee productivity<li> <li>Experience in designthinking methods such as dataled prototyping and prioritization project management and agile iterative development<li> <li>Experience in business architect design with the Pega platform<li> <li>Communication planning and communications execution<li> <li>Experience ingesting large and complex sets of data and converting them into actionable datainsights and ability to produce process workflows to illustrate<li> <li>Significant change management experience within the Client organization or another large public organization<li> <li>SAFe knowledge and experience using scaled agile to accommodate large enterprise implementations<li> <li>Microsoft Office application such as MS Visio or similar application for building process flows<li> <ul><p><br ><p> <p><b>Qualifications<b> <p><p><strong>Desirable<strong><p> <p> General understanding of Client organizations and tax administration programs<p> <p> Understanding of Client Enterprise Case Management Design Principles<p> <p><b>Additional Information<b> <p><p>All your information will be kept confidential according to EEO guidelines<p>
Associate Satellite Controller
Company: Intelsat
Location: Washington DC
Posted Apr 20, 2024
The job posting is for a satellite operations controller position at Intelsat, a company that connects the world and transforms the satellite landscape. The job requires a team player with good communication skills, technical knowledge, and ability to work under pressure. The company offers a fun, diverse, and inclusive culture, awesome benefits, and opportunities for personal and professional growth.
GIS Solution Engineer
Company: Geospatial Consulting Group International, LLC (geocgi)
Location: Washington DC
Posted Apr 22, 2024
<p>At <strong>geo<strong>cgi we pride ourselves on not losing our focus We started out and remain GIS experts or geeksdepending on your perspective Since 2006 weve evolved into a worldclass and worldwide service provider of multiple disciplines We are a talented hardworking group that share values and characteristics that drive client professional and personal success <strong>geo<strong>cgi is looking for a GIS Solutions Engineer to provide technical support to our DoD customers This is an onsite position at either Scott Air Force Base or Marine Corps Base Quantico The GIS Solutions Engineer will be required to possess a Top Secret Clearance with SCI eligibility The candidate will work closely with the customer to define develop and implement GIS solutions leveraging Esri technology including both web and desktop products The candidate will execute the responsibilities of a GIS Solutions Engineer which include <p> <ul><li>Install configure maintain and upgrade enterprise GIS systems and associated infrastructure<li> <li>Use Portal for ArcGIS to configure web maps dashboard experiences and other products for the visualization of geospatial data and analysis<li> <li>Understand customer business requirements and incorporate geospatial concepts and technology with existing business systems<li> <li>Propose technical solutions and architectures leveraging enterprise GIS best practices to streamline stakeholder access to geospatial information and products<li> <li>Design and deliver complex GIS technical presentations and demos to stakeholders and diverse functional communities<li> <ul><p><strong>Qualities<strong> <p> <ul><li>Eager to learn new technology and integrate existing skills within a new industry<li> <li>An active and collaborative team member<li> <li>An above average communicator comfortable with technical writing as well as public speaking<li> <li>Highly organized and able to maintain several projects at one time<li> <li>Possess a desire to immerse yourself in locationbased problem solving to support our clients missions<li> <ul><p>As an employee of <strong>geo<strong>cgi the GIS Solutions Engineer will have access to a generous benefits package in addition to a corporate culture and community of GIS geeks Our benefits include but are not limited to <p> <ul><li>Competitive salaries commensurate with experience and leading Federal Contractors in the geospatial industry<li> <li>Opportunities for upward mobility in a dynamic fast paced environment within a small company<li> <li>Meritbased spot and end of year bonuses<li> <li>Safe Harbor 401k plan with immediate vesting<li> <li>Flexible work hours and PTO<li> <li>Complete Medical Dental and Vision coverage for individuals<li> <li>Company paid training certifications and professional growth and development<li> <ul><p>The following are<strong> requirements <strong>of the GIS Solutions Engineer <p> <ul><li>US Citizen<li> <li>Ability to obtain and maintain a DoD Top Secret Clearance<li> <li>5 years of experience with a Bachelors degree in Geography GIS Computer Science Engineering Mathematics or a related field or 6 years of experience with a Masters degree or 4 years of experience with a PhD<li> <li>Demonstrated proficiency with ArcMap ArcGIS Pro ArcGIS Enterprise Portal for ArcGISArcGIS Online and related Esri APIs<li> <li>Excellent writing and oral communication skills including preparing correspondence written reports and briefs<li> <li>Ability to work independently and proactively to take initiative to solve complex problems<li> <li>Demonstrated experience in completing projects on teams comprised of participants with diverse engineering scientific or technical backgrounds<li> <li>Demonstrated experience inknowledge of in the use and application of Microsoft Office Word Excel PowerPoint Outlook etc<li> <ul><p>Please visit our website and careers page at wwwgeocgicom to apply <strong>Geo<strong>cgi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws As a US Federal Contractor geocgi complies with COVID19 vaccine mandates for all personnel as outlined by Executive Order 14042<p>
Product Manager
Company: Bedrock Learning, Inc.
Location: Washington DC
Posted Apr 21, 2024
<p>Bedrock Learning Inc httpsthebedrockco is revolutionizing professional continuing education for enterprises with global interests Its main product is an enterprise SaaS social learning network that for users offers coursework serious games and informational streams that are all inherently collaborative For customers Bedrock offers powerful analytics and insights to inform human capital strategy leadership selection and assignments We aim for Bedrock to contribute to a more secure and prosperous world by improving how a wide variety of professionals learn think decide and act This is your chance to join an earlystage startup and deeply shape the future of our core products <p> <p><strong>The Role<strong> <p> <p>This is your chance to join an earlystage SaaS startup and help build our product strategy and product team from the ground up Were looking for a product manager to help shape and grow product management for Bedrock This person will report to the Chief Product Officer <p> <p><strong>Duties and Responsibilities<strong> <p> <ul><li>Working on creating innovative products <li> <li>Use a mix of quantitative and qualitative methods to help inform product decisions<li> <li>Work closely with the Chief Product Officer to help define the near and midterm roadmaps<li> <li>Develop a roadmap for your product team utilizing research data and insights from our users customers and the market <li> <li>Provide regular product updates and analytics to your team and the company<li> <li>Lead a product team of engineers and designers<li> <li>Partner closely with design and engineering to define the direction of Bedrock and execute on our strategy <li> <li>Write succinct and killer product memos and briefs<li> <li>Contribute to the development of our product strategy for B2B and B2G spaces and help identify new opportunities<li> <li>Follow a usercentered design process and be a relentless advocate for our users<li> <li>Encourage a culture in which customer feedback and user research are included throughout the course of product development<li> <li>Launch products that people want to use every day<li> <ul><p>Bedrock Learning is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age color disability gender national origin race religion sexual orientation veteran status or any classification protected by federal state or local law <p> <p><strong>Requirements<strong> <p> <ul><li>35+ years of product experience <li> <li>Demonstrated experience shipping SaaS products<li> <li>2+ years of experience working with and helping to conduct user and market research<li> <li>Understand and advocate for a usercentered design process built around researchbacked hypotheses prototyping and testing<li> <li>Know the difference between an MVP and a 10<li> <li>Ability to work collaboratively constructively and quickly in a smallteam environment<li> <li>Bachelors degree required<li> <ul><p><strong>Benefits<strong> <p> <ul><li>Competitive salary<li> <li>Stock options<li> <li>Unlimited paid time off PTO<li> <li>Annual and performancebased bonuses <li> <li>Healthcare dental and vision 100 of premiums covered for employees<li> <li>Paid parental leave of 12 weeks<li> <ul>
Publications Specialist
Company: Association for Talent Development (ATD)
Location: Washington DC
Posted Apr 22, 2024
<p>Current ATD Employees click here to apply via your Workday account <p> <p><strong>Come work at a place where innovation and teamwork come together to support the most exciting missions in the world<strong> <p> <p><b>Job Description<b> <p> <p><b>This Role<b> <p> <p>ATDs Production Editorial and Creative department is responsible for editing designing producing and distributing ATDs publications which include 10+ books annually two monthly periodicals research reports and white papers Additionally the department supports the editorial and creative needs of all of ATDs business lines including Marketing Education Conferences Membership Enterprise and Global <p> <p>As a <b>Publications Specialist<b> at ATD you will report to the Distribution Manager supporting the Production Editorial and Creative department The <b>Publications Specialist<b> is responsible for the collection and maintenance of publishing metadata for all ATD books and other publications as well as the data collection and database management associated with preparing royalty statements Distribution channels include directtocustomer sales via the ATD website Amazon trade distributors special sales and international distributors <p> <p>Specifically the key initiatives you will support in this role include <p> <ul><li>Collecting and validating metadata to meet specific distribution channel requirements<li> <li>Ensuring all data is accurate and current within the correct database as well as delivering highquality data on a timely basis to all channels<li> <li>Helping to develop and document best metadata practices to meet all business needs<li> <li>Maintaining publication webpages using ATDs CMS<li> <li>Maintaining databases and spreadsheets needed to generate royalty statements for authors<li> <li>Maintaining relationships with all licensing partners<li> <li>Maintaining all ATD publications and rules on Copyright Clearance Center<li> <li>Providing rights management support<li> <li>Registering all publications with the Copyright Office and the Library of Congress <li> <li>Creating PDFs of books and magazine articles for posting on our website<li> <li>Sending out author comp and review copies of all titles and distributing copies to internal staff<li> <li>Handling publicationsrelated customer service needs for authors members and staff<li> <ul><p><b>About You<b> <p> <ul><li>3 years of related experience in the publishing industry<li> <li>Bachelors degree in a related field<li> <li>Proven experience and comfort working with databases and content management systems<li> <li>Intermediate to advanced Excel skills including pivot tables and VLookups<li> <li>Intermediate to advanced Adobe Acrobat skills<li> <li>Basic HTML knowledge<li> <li>Highly attentive to detail<li> <li>Aboveaverage analytical and communication skills<li> <li>Strong critical thinking and problemsolving skills<li> <li>Selfstarter who is comfortable owning projects<li> <ul><p><b>Meet the Distribution Team<b> <p> <ul><li>The Distribution team is a collaborative team of two that supports the broader Production Editorial and Creative departments<li> <li>We are responsible for supporting the distribution and inventory management needs for ATDs books and serial publications<li> <ul><p><b>Our Work Environment<b> <p> <ul><li>The Association for Talent Development is a hybrid organization headquartered in Alexandria VA<li> <li>Our recently remodeled office is in the heart of Old Town Alexandria right on King Street just a block away from the Metro and the Historical District and Old Town Waterfront along the Potomac River<li> <li>We are committed to our own development and offer a wide range of professional development opportunities additional paid time off with our Learning Hours and an annual Employee Learning Week<li> <li>We celebrate and recognize our teammates with awards ceremonies picnics and other events<li> <ul><p>If you are interested in this position or ATD in general we want to talk with you <p> <p><b>Benefits<b> <p> <p>Employment at ATD isnt just about a job its about our employees wellbeing Our ATD LiveWell program provides a variety of essential and fun benefits based on areas of Physical Financial Social and Career health Look at some but not all of what we offer and see for yourself <p> <ul><li>Medical dental and vision benefits<li> <li>Paid Time Off PTO Personal Days Sick Time Sabbaticals Learning Hours<li> <li>403b plan with 6 company match and immediate vesting on employee contributions<li> <li>Get Fit or Quit Program reimbursement for gym memberships fitness classes etc<li> <li>Flexible Spending and Health Savings accounts<li> <li>Free Headspace membership<li> <li>Unlimited Professional Development through ATD classes certifications resources etc<li> <li>Tuition Assistance<li> <li>Wellness library and events virtual and inperson<li> <li>Life insurance<li> <li>Accident critical illness and hospital indemnity<li> <li>Company paid Teladoc visits<li> <li>Short and longterm disability<li> <li>Pet insurance<li> <li>Employee discount program Tickets at Work Verizon Hertz Capital Bikeshare and more<li> <ul><p>EEO Statement <p> <p>ATD is proud to be an Equal Employment Opportunity employer All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion age color national origin sex gender including pregnancy childbirth or related medical conditions sexual orientation gender identity or expression genetics status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics We celebrate diversity and are committed to creating an inclusive environment for all employees <p> <p>Need Assistance <p> <p>ATD is committed to working with and providing reasonable accommodations for any applicant with a disability If you are disabled and need assistance participating in the application or hiring process please contact us at recruitingtdorg or you may call us at 18006282783<p>
Solutions Architect
Company: Astor & Sanders Corp
Location: Washington DC
Posted Apr 21, 2024
Astor & Sanders Corporation is seeking a Solutions Architect with at least 5 years of experience in the Federal Government space. The role involves delivering strategic systems engineering solutions, technical requirement gathering, collaboration with various teams, and staying updated with emerging technologies. The company offers competitive benefits including medical and dental coverage, 401k plan, paid leave, Metro-check program, and tuition reimbursement.
Global Director of Incentives and Loyalty (Remote)
Company: M3USA
Location: Washington DC
Posted Apr 21, 2024
<p><b>Company Description<b> <p><p>M3 is the global leader in digital solutions in healthcare We work with a range of sectors including healthcare life sciences pharmaceuticals biotechnology and charities services provided to these sectors include market research medical education programs promotional programs clinical development job recruitment and clinic appointment services M3 has grown by more than 20 yearonyear for the past 15 years achieving over 1 billion dollars in revenue annually<p> <p>Founded in 2000 with startup investment capital from Sony M3s mission is to make use of the internet to increase as much as possible the number of people who can live longer and healthier lives and to reduce as much as possible the amount of unnecessary medical costs Key achievements of M3 Inc include<p> <ul><li>Named in Fortunes 2020 Future 50 list ahead of Facebook and Amazon<li> <li>Ranked in Forbes 2020 Global 2000 list of the worlds largest public companies<li> <li>M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index<li> <li>Listed in Forbes Asias 200 Best Over a Billion in 2019<li> <li>In 2020 M3 founded the M3 Stop COVID19 Fund and pledged one billion yen to support COVID19 related initiatives<li> <ul><p>M3s legacy lies in the power of trusted physician platforms Around the world M3 organizations leverage these highly engaged digital communities to deliver medical education job placement and market research to improve global patient outcomes<p> <p>Due to our continued growth we are hiring for a <strong>Global Director of Incentives and Loyalty <strong>with<strong> M3 Global Research <strong><p> <p><b>Job Description<b> <p><p><strong>Description<strong> The Global Director of Incentives and Loyalty will design implement and manage global incentive programs tailored to healthcare professionals and patients participating in our market research panels This role requires a strategic thinker with a deep understanding of incentive and loyalty program best practices This role will be tasked with developing and implementing a bestinclass loyalty program that enhances member engagement optimizes program costs and delivers unique value propositions to healthcare professionals and patients<p> <p><strong>Duties and Responsibilities<strong><p> <ol><li><strong>Program Strategy and Design<strong> <ul><li>Develop and implement comprehensive incentive and loyalty programs for healthcare professionals and patients participating in our market research panels<li> <li>Collaborate with crossfunctional teams to align program objectives with overall company goals and market research objectives<li> <ul><li> <li><strong>Global Program Management<strong> <ul><li>Oversee the execution of incentive programs on a global scale ensuring consistency and compliance with regional regulations<li> <li>Monitor program performance metrics and adjust strategies as needed to optimize participant engagement and satisfaction<li> <ul><li> <li><strong>Stakeholder Collaboration<strong> <ul><li>Define incentive amp loyalty program strategies that effectively drive customer engagement retention and lifetime value within the healthcare market research context<li> <li>Collaborate with external partners vendors and clients to enhance program offerings and maintain a competitive edge<li> <li>Develop and manage budgets for incentive programs ensuring costeffectiveness and maximum return on investment<li> <ul><li> <li><strong>Communication and Training<strong> <ul><li>Create clear and compelling communication materials to promote incentive programs and educate participants on program benefits<li> <li>Provide training and support to internal and external stakeholders involved in implementing incentive programs<li> <li>Provide the structure oversight and direction of multiple projects occurring simultaneously to achieve objectives and manage team priorities<li> <ul><li> <ol><p><b>Qualifications<b> <p><ul><li>Bachelors degree in Marketing Business or a related field advanced degree preferred<li> <li>Proven experience 7 years in designing and managing incentive and loyalty programs preferably in the healthcare or market research industry<li> <li>Exceptional project management skills with the ability to manage multiple projects simultaneously<li> <li>Excellent communication and interpersonal skills with the ability to collaborate across diverse teams and cultures<li> <li>Strong analytical skills with the ability to build financial models and leverage datadriven insights for decisionmaking<li> <li>Familiarity with compliance requirements related to incentive programs in various regions including sweepstakes<li> <li>Demonstrated experience in driving member retention strategies and increasing program engagement<li> <li>Familiarity with loyalty program technologies platforms and industry best practices<li> <ul><p><b>Additional Information<b> <p><p><strong>Benefits<strong><p> <p>A career opportunity with M3USA offers competitive wages and benefits such as<p> <ul><li>Health and Dental<li> <li>Life Accident and Disability Insurance<li> <li>Prescription Plan<li> <li>Flexible Spending Account<li> <li>401k Plan and Match<li> <li>Paid Holidays and Vacation<li> <li>Sick Days and Personal Day<li> <ul><p>M3 reserves the right to change this job description to meet the business needs of the organization<p> <p><strong>LIJM1<strong><p> <p><strong>LIREMOTE<strong><p>