Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Manager - Technical Program Management

Company: Twilio

Location: USA

Posted Oct 04, 2024

Twilio is looking for a Senior Manager to lead their Automation PMO team, responsible for shaping the future of the organization. The role requires experience in project and program management, strong communication skills, and the ability to thrive in a fast-paced environment.

Senior Software Engineer - Documents

Company: Coalition, Inc.

Location: USA

Posted Oct 04, 2024

The role is for a Senior Engineer on the Documents team, responsible for driving the success of the company. The team is committed to perfection and excellence, and the role requires technical expertise, leadership, and collaboration.

Product Manager - Order

Company: Olo

Location: USA

Posted Oct 04, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. As a Product Manager, you'll develop and execute the roadmap for their digital ordering and payment solutions, working with customers and cross-functional stakeholders.

Staff Data Scientist

Company: Tanium

Location: USA

Posted Oct 04, 2024

Tanium is seeking a seasoned Staff Data Scientist to join their AI team. The role involves designing and implementing machine learning algorithms, collaborating with cross-functional teams, and staying updated with the latest advancements in AI and machine learning.

Sr. Director, Strategic Finance

Company: Tia

Location: USA

Posted Oct 03, 2024

Tia is a healthcare company that aims to transform women's healthcare by providing a comprehensive and integrated approach to preventive care. They are seeking a Senior Director of Strategic Finance to join their team and help drive their growth initiatives.

Senior Product Designer I - Marketplace

Company: HubSpot

Location: USA

Posted Oct 04, 2024

The job posting is for a Senior Product Designer Marketplace at HubSpot, where you'll work on designing a connected journey to get the right offering to the right customer at the right time. You'll have a seat at the table from Day 1, and will be able to work where and how you work best.

Solutions Architect

Company: Cofactr

Location: USA

Posted Oct 04, 2024

Cofactr is a company that aims to make hardware as agile and scalable as software, using AI and better data to build tools for electronics supply chain management. They are hiring a Solutions Architect to implement and optimize customer workflows using their platform.

Principal Solutions Architect (SAP)

Company: phData

Location: USA

Posted Oct 04, 2024

The job posting is for a lead SAP Principal Solutions Architect position at phData, a company that offers a remote-first work environment, competitive compensation, and opportunities for professional development. The role involves managing multiple projects, building relationships with clients, and providing strategic guidance. The company is looking for someone with 8+ years of experience as a handson Solutions Architect, expertise in SAP modules, and experience in data model architecture and migrating data from SAP into EDW platforms.

Customer Service Reps/Not-For-Profit Support

Company: Sutherland

Location: USA

Posted Oct 04, 2024

The job posting is for a customer service representative position at Sutherland, a digital transformation company. The job requires at least one year of customer service experience, strong communication and problem-solving skills, and the ability to work from home. The company is seeking compassionate and empathetic individuals to join their team.

Account Manager - Digital Marketing

Company: Channel Factory

Location: USA

Posted Oct 03, 2024

The job description is for an Account Manager at Channel Factory, a marketing technology company. The role involves owning and growing critical customer relationships, creating and maintaining account plans, and providing optimization strategies to generate lift in underperforming areas.

Software Engineer - Frontend (Pharmacy)

Company: hims & hers

Location: USA

Posted Oct 04, 2024

The job posting is seeking an experienced Software Engineer Frontend to help create performant and reliable tools for customer orders and prescriptions. The role involves collaborating with other teams, creating user interfaces, and ensuring high-quality standards. The company offers competitive salary, equity compensation, and benefits.

Online Calculus Tutor

Company: Learner Education

Location: USA

Posted Oct 04, 2024

Learner Education is actively hiring enthusiastic Math Tutors who are passionate about helping students succeed. The company offers a supportive community, professional development opportunities, and high-quality customer opportunities. The tutors work with students remotely and have a customized learning plan.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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