Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Site Reliability Engineer

Company: Zscaler

Location: USA

Posted Sep 21, 2024

Zscaler is a cloud security company that provides a safe and enjoyable experience for enterprise users. They offer a range of services, including cloud security, and are looking for a Site Reliability Engineer to join their team.

VP of Sales

Company: HiHello

Location: USA

Posted Sep 21, 2024

HiHello is a venture-backed startup that has created a software platform for digital brand and identity. They are seeking a highly motivated and experienced Vice President of Sales to lead their sales team and drive revenue growth.

Insurance Expert

Company: Jane App

Location: USA

Posted Sep 21, 2024

Jane is a remote-first company seeking a US Insurance Expert to join their mission to simplify the lives of healthcare professionals. The role involves leveraging expertise in US Insurance Billing to create educational content, serving as an escalation resource, and conducting office hours to provide dedicated support to customers. The company offers a strong starting annual salary, flexible benefits options, and a commitment to fostering an inclusive and diverse workplace.

Enrollment Coordinator

Company: InterWell Health

Location: USA

Posted Sep 21, 2024

Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They are on a mission to help people and are looking for an Enrollment Coordinator to enroll eligible health plan members into the CKD program.

Head of Customer Success (Scaled Services)

Company: Enode

Location: USA

Posted Sep 21, 2024

Enode is a startup that aims to accelerate the transition to a sustainable energy system by connecting and optimizing energy devices. They are looking for a Head of Scaled Services to lead their work with existing customers in the startup, scaleup, and midmarket segment.

Founding Marketer

Company: Lightdash

Location: USA

Posted Sep 21, 2024

The role is looking for a Founding Product Marketer to shape the company's product messaging and connect with users. The ideal candidate has experience in product marketing, strong communication skills, and a passion for storytelling.

Head of Global Accounts

Company: Synthesia

Location: USA

Posted Sep 21, 2024

Synthesia is a company that uses AI to make video production easy for everyone. They are seeking an experienced SaaS Sales leader to join their team and drive revenue growth. The company has a strong culture and offers competitive benefits.

Director of Employee Equity Administration

Company: Veeam Software

Location: USA

Posted Sep 21, 2024

Veeam is a global leader in data protection and ransomware recovery, empowering organizations to achieve radical resilience through data security, recovery, and freedom. The company offers a range of benefits, including unlimited PTO, medical and dental benefits, and professional training and education.

Partner Success Manager

Company: Apartment List

Location: USA

Posted Sep 21, 2024

Apartment List is a company that helps renters find homes they love. They are looking for a Partner Success Manager to join their team, who will work with various teams to drive strategic initiatives forward and deliver meaningful data insights to partners.

Strategic Partnerships Manager

Company: Inworld AI

Location: USA

Posted Sep 21, 2024

The job description is for a Partnership Manager role at Inworld, responsible for ensuring the success of commercial partnerships, collaborating with cross-functional teams, and identifying new partnership opportunities. The ideal candidate has a passion for AI, gaming, and interactive technologies, with 46 years of experience in partner and customer relationship management.

Claims Director - Property

Company: Reserv

Location: USA

Posted Sep 21, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are looking for a Director of Claims to provide strategic leadership and direction to their claims team.

Revenue Enablement Lead

Company: GiveCampus

Location: USA

Posted Sep 21, 2024

GiveCampus is a leading fundraising platform for nonprofit educational institutions, with a mission to advance education quality, affordability, and accessibility. The company has received investments and has grown significantly, with a team of over 90 employees. They are looking for a Head of Revenue Enablement to help their sales team succeed.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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