Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Instructional Designer - Customer Education

Company: Muck Rack

Location: USA

Posted Sep 14, 2024

Muck Rack is looking for an experienced Instructional Designer to join their team and create educational resources for their customers. The role involves developing learning experiences, creating content, and tracking metrics to measure success.

Implementation Architect

Company: Tonkean

Location: USA

Posted Sep 14, 2024

Tonkean is a platform that enables organizations to create customizable process experiences, automate tasks, and provide a great employee experience. The company is looking for an Implementation Architect to join their Client Experience team and help Fortune 1000 clients implement their business processes.

Senior Customer Communications Manager

Company: Deputy

Location: USA

Posted Sep 14, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are seeking a Customer Communications Manager to join their marketing team, responsible for crafting compelling communications to drive product utilization, customer happiness, and loyalty.

Account Executive - Corporate

Company: Sprout Social

Location: USA

Posted Sep 14, 2024

Sprout Social is looking for a highly driven and tech-savvy Corporate Account Executive to join their Sales team. The role involves driving new business, collaborating with colleagues, and designing one's own career path. The company offers a range of benefits, including insurance, flexible paid time off, and ongoing education and development opportunities.

Customer Experience Specialist - Voice

Company: InDebted

Location: USA

Posted Sep 14, 2024

InDebted is a company that is changing the world of consumer debt collection by providing a better way for businesses to support overdue customers. They have a team of over 300 people working remotely and have doubled their revenue year over year. The company is looking for a Senior Collection Agent to manage and oversee the collection of outstanding accounts receivable from customers.

Technical Support Engineer II

Company: Deputy

Location: USA

Posted Sep 14, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. The company is looking for a Tier II Engineer to provide technical support to its customer base.

Instructional Designer - GTM Enablement

Company: Muck Rack

Location: USA

Posted Sep 14, 2024

Muck Rack is looking for an experienced Instructional Designer to join their team and develop educational resources for their GoToMarket teams and customers. The role involves creating learning experiences, developing content, and tracking metrics to measure success.

Integrations Specialist

Company: QuinStreet

Location: USA

Posted Sep 14, 2024

The job posting is seeking a highly motivated and organized individual to join the Banking team as an Integrations Specialist. The role involves collaborating with sales and business development teams, conducting product demonstrations, and providing compliance overviews. The ideal candidate should have strong technical expertise, communication skills, and a deep understanding of compliance standards in the digital media landscape.

Site Reliability Engineer

Company: Valstro

Location: USA

Posted Sep 14, 2024

Valstro is a FinTech startup looking for a Site Reliability Engineer to ensure the reliability, availability, and performance of their cloud-based trading platform. The company offers a competitive salary, excellent benefits package, and a wonderful work environment.

Lead/Principal Statistical Programmer Consultant (Oncology-Medical Affairs, Clinical Trials)

Company: ClinChoice

Location: USA

Posted Sep 14, 2024

ClinChoice is a global full-service CRO searching for a Principal Programmer AnalystConsultant to join one of their clients in Medical Affairs Team. The role requires high technical skills and thorough industry knowledge to independently perform programming tasks.

Senior Business Development Manager - Digital

Company: Fluence

Location: USA

Posted Sep 14, 2024

Fluence is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. The company is transforming the way we power our world for a more sustainable future.

Lead AI/ML Engineer - Algorithms & Research

Company: Upwork

Location: USA

Posted Sep 14, 2024

Upwork is a work marketplace that enables companies and talent to work together. The company is looking for a Lead Machine Learning EngineerScientist to develop and maintain AI models. The role requires expertise in information retrieval, vector and graph databases, and architectures such as Transformers, CNNs, and GNNs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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