Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Strategic Account Executive

Company: Everstream Analytics

Location: USA

Posted Sep 01, 2024

The job posting is for a Strategic Account Executive at Everstream, responsible for driving sales and growth in the automotive industry. The role requires strong presentation and hunting skills, experience in enterprise software sales, and a proven track record of success.

Software Engineer - Frontend

Company: WorkOS

Location: USA

Posted Sep 01, 2024

WorkOS is a fully distributed team that builds tools for developers, with a focus on world-class design, accessibility, and interactivity. The company is well-funded and has a fast-growing customer base. The role involves building intuitive interfaces, owning technical fundamentals, and providing expert insight on frontend technical decision making.

Senior UX Designer

Company: Heartflowinc

Location: USA

Posted Sep 02, 2024

HeartFlow Inc is a medical technology company advancing the diagnosis and management of coronary artery disease using cutting-edge technology. The company has received international recognition for exceptional strides in healthcare innovation and has been used for over 250,000 patients worldwide.

Staff Machine Learning Engineer - Gen AI

Company: Mozilla

Location: USA

Posted Sep 01, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Senior Salesforce Developer

Company: ExtraHop

Location: USA

Posted Sep 01, 2024

The job posting is for a Senior Salesforce Developer position at ExtraHop, requiring 5+ years of experience with Apex, Lightning Web Components, and other Salesforce technologies. The role involves developing customized solutions, collaborating with stakeholders, and staying up-to-date with Salesforce changes.

Product Marketing Director

Company: Invisible Technologies

Location: USA

Posted Sep 01, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They are seeking a Product Marketing Director to develop and execute product marketing strategies, create compelling marketing materials, and drive successful product launches.

Senior Director Corporate Controller

Company: TerrAscend

Location: USA

Posted Sep 01, 2024

TerrAscend is a cannabis company that is looking for a Director Corporate Controller to support their growing organization. The job requires a strong background in financial reporting and a ability to work in a fast-paced environment.

Staff Data Scientist

Company: Tanium

Location: USA

Posted Sep 01, 2024

Tanium is seeking a seasoned Staff Data Scientist to join their AI team. The role involves designing and implementing machine learning algorithms, collaborating with cross-functional teams, and staying updated with the latest advancements in AI and machine learning.

Customer Support Training Specialist

Company: Clipboard Health

Location: USA

Posted Sep 01, 2024

The job posting is for a Training Team position that requires the candidate to have experience in call center customer service, content writing, and training. The role involves creating training content, teaching new employees, and improving customer satisfaction metrics. The ideal candidate should have strong analytical skills, excellent communication skills, and the ability to work independently.

Full-Stack Engineer (Backend leaning)

Company: Elevenlabs

Location: USA

Posted Sep 01, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They are hiring FullStack engineers to develop and maintain their product suite. The company offers stock options, remote work, and a flexible schedule.

Senior People Business Partner

Company: Modernhealth

Location: USA

Posted Sep 02, 2024

Modern Health is a mental health benefits platform that offers a range of digital resources for employees' emotional, professional, and physical wellbeing. The company is looking for a Sr People Partner to develop the talent strategy and advise on people-related initiatives. The role requires 6+ years of People/HR experience, with a focus on HRBP experience and partnering with GotoMarket teams.

Senior Sales Director - Insurance

Company: Creatio

Location: USA

Posted Sep 01, 2024

The job posting is looking for a Senior Sales Director to drive sales in the Enterprise and Corporate segments across the Insurance vertical in the USA. The successful candidate will be accountable for overall regional sales performance, achieving revenue goals, and aligning sales objectives with the company's global strategy.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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