Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Software Engineer II - Backend, CRM

Company: HubSpot

Location: USA

Posted Aug 08, 2024

HubSpot is looking for Senior Software Engineers to join their CRM Data Management Team. The role involves mentoring junior engineers, designing and writing code, and taking full ownership of microservices. The company values diversity, inclusion, and customer-centricity, and offers competitive compensation and benefits.

Senior Customer Solutions Engineer

Company: Grafana Labs

Location: USA

Posted Aug 08, 2024

The job posting is for a Customer Solutions Engineer at Grafana, responsible for providing technical guidance, educating customers, and driving product conversations. The ideal candidate has 5+ years of experience in technical sales, is creative, and has a technical mindset.

Lifecycle Marketing Manager

Company: Stripe

Location: USA

Posted Aug 08, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Lifecycle Marketing Manager to drive global marketing efforts and support sales motions. The role requires experience in email marketing, CRM, and B2B marketing, as well as technical knowledge of email and data analysis.

Fullstack Python Developer - Billing/Payment Systems

Company: The Motley Fool

Location: USA

Posted Aug 08, 2024

The Motley Fool is looking for a senior-level independent contract role for a Contract HandsOn Software Engineer with experience in payment processing and billing systems. The role requires 5+ years of relevant experience and 40 hours of work per week for roughly one year. The company is committed to diversity, inclusion, and equity and is looking for someone who thrives in a fast-paced environment and is adept with AWS and development in the cloud.

Senior IT Operations Analyst

Company: 1Password

Location: USA

Posted Aug 08, 2024

1Password is a company that provides a password manager service. They are looking for a Senior ITOps Analyst to join their team. The role involves creating documentation, identifying patterns in troubleshooting, and managing time efficiently. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Privacy Analyst

Company: StackAdapt

Location: USA

Posted Aug 08, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Privacy Analyst to support and develop its privacy program. The role involves developing and implementing privacy and governance strategies, collaborating with the Global Privacy Counsel, and maintaining records of data processing activities.

Accounting Field Support Representative

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Aug 08, 2024

The job posting is for an Accounting Field Support Representative to join the Support team. The ideal candidate will be adept at responding to accounting-related inquiries, assisting in processing commissions, and acting as a subject-matter expert and accounting resource for the Support team. The role is fully remote and offers a range of benefits, including full health care, 401k with company match, and paid time off.

Platform Engineer II

Company: Bestow

Location: USA

Posted Aug 08, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Manager - Enterprise Sales Engineering

Company: Snowflake

Location: USA

Posted Aug 08, 2024

Snowflake is a company that is committed to building a data platform that is effective, affordable, and accessible to all data users. They are seeking a Manager of Sales Engineering to lead a team of Sales Engineers who provide value-based evaluation scenarios to customers.

Account Executive - Enterprise Acquisition

Company: Snowflake

Location: USA

Posted Aug 08, 2024

The job posting is seeking a qualified Account Executive with expertise in the industry and a hunter mentality to expand the Enterprise sales team. The role involves prospecting, developing, and closing business, and requires a track record of success in securing new logos and executing complex sales strategies.

Senior Product Manager - Ads, Insights

Company: Reddit

Location: USA

Posted Aug 08, 2024

The job posting is for a Product Manager position in the Ads Business Insights team at Reddit. The team is responsible for developing data infrastructure and insights tools to help advertisers and ad agencies find and buy against trends and opportunities on Reddit. The ideal candidate will have experience in AdTech, technical background with AI/ML, and strong communication and interpersonal skills.

People Generalist

Company: Ollie Pets

Location: USA

Posted Aug 08, 2024

Ollie is a company that makes human-grade pet food and is looking for a People Generalist to join their team. The role involves supporting the recruiting and HR needs for the Customer Experience CX team, and requires 3+ years of experience in recruiting and HR.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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