Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Accounting Specialist

Company: OpenX

Location: USA

Posted Jul 06, 2024

OpenX Technologies Inc is seeking a temporary Accounting Specialist to join their Finance team. The ideal candidate will have a strong understanding of accounting principles, excellent analytical skills, and the ability to work independently and collaboratively. The role involves maintaining accurate accounting transactions, performing month-end close procedures, and assisting with month-end and quarter-end close processes.

Senior Revenue Operations Manager - Aircover

Company: Airbnb

Location: USA

Posted Jul 06, 2024

AirCover is seeking a professional to help deliver best-in-class services to its community of Hosts and guests. The role involves executing adaptable sales strategies, collaborating with various Airbnb teams, and driving customer-centric strategies to foster sustained growth.

Manager - Quality Engineering

Company: Nextech

Location: USA

Posted Jul 06, 2024

Nextech is seeking a Manager Quality Engineering to lead a team of software engineers in test and quality engineers, focusing on test automation development, CICD, and regression test suites to ensure customer success.

Fullstack Software Engineer

Company: Airbnb

Location: USA

Posted Jul 06, 2024

Airbnb for Real Estate team is looking for a software engineer to work on building APIs and webnative clients to drive existing and new features for stakeholders. The team is responsible for making apartment homes more accessible for hosting on Airbnb and supports professional hosts who partner with real estate operators.

Senior Backend Engineer - Personal Banking

Company: Mercury

Location: USA

Posted Jul 06, 2024

Mercury announced a public beta for its premium consumer banking service, Mercury Personal, offering high-yield savings, free wires, and ATM fee reimbursements. The company is building the product for investors and founders who value a technology-first banking experience and are willing to provide feedback to improve the product.

Real Estate Account Executive (Quota-Carrying)

Company: Truehold

Location: USA

Posted Jul 06, 2024

The company Truehold is seeking a Real Estate Specialist to own customer relationships, manage pipeline activity, and partner with teams to increase team success. The ideal candidate has proven ability to meet and exceed quotas, builds strong rapport, and is proficient in CRM tools.

Senior Salesforce Administrator

Company: Jenzabar

Location: USA

Posted Jul 06, 2024

Senior Salesforce Administrator role responsible for managing Salesforce environment, designing and configuring solutions, and providing end-user support. Requires Salesforce Certified Administrator, CPQ Specialist, and experience with DocuSign CLM, NetSuite, OpenAir, and other systems.

Customer Success Manager V

Company: Rackspace

Location: USA

Posted Jul 06, 2024

Customer Success Managers are responsible for building strong relationships with customers, managing support requests, and ensuring a Fanatical Customer Experience. They must have advanced understanding of project management, IT industry practices, and financial terminology, as well as excellent communication and problem-solving skills.

Revenue Operations Manager - GTM

Company: Cresta

Location: USA

Posted Jul 06, 2024

Cresta is seeking a Revenue Operations Manager to act as a strategic business partner to their growing pre and post-sales teams. The ideal candidate will be data-informed, adept at evaluating the impact of data flow across systems, and focused on enhancing the health of their customer base and the efficiency of their pre-sales motion.

Senior Salesforce Consultant (LSAP)

Company: Litify

Location: USA

Posted Jul 06, 2024

Litify is seeking a Senior Salesforce Consultant to join their Customer Success team. The ideal candidate has 3+ years of Salesforce experience, strong problem-solving skills, and experience with Salesforce automations. They will work with customers to understand their unique needs and offer solutions, and will be responsible for configuring Salesforce orgs, troubleshooting issues, and providing expertise on best practices.

Deal Desk Specialist

Company: Restaurant365

Location: USA

Posted Jul 06, 2024

Restaurant365 is seeking a Deal Desk Specialist/Analyst to work with the Manager Deal Desk and team to build out the next phase of Deal Desk operations. The role involves creating and maintaining accurate pricing and contract data, assisting sales in structuring mutually beneficial agreements, and working cross-functionally to approve new sales quotes and orders.

Customer Success Engineer - FSI

Company: Quantum Metric

Location: USA

Posted Jul 06, 2024

Quantum Metric is a remote-first company that values diversity and inclusivity. They are looking for a Customer Success Engineer to support clients in the Financial Services and Insurance (FSI) verticals. The role involves adapting to changing priorities, architecting solutions, and developing custom JavaScript functions. Requirements include experience in digital solutions, customer success, and sales engineering, as well as proficiency in JavaScript development and digital analytics tools.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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