Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Personal Trainer, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Oct 12, 2024

Equinox Group is a high-growth collective of influential lifestyle brands, including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media. The company is passionate about high-performance living and invests in its employees' health and fitness. Equinox is recognized as an industry leader in Personal Training, offering the first in-house education through the Equinox Fitness Training Institute. Personal trainers at Equinox can earn up to $100K+ with a competitive benefits package. The role involves managing a client base, executing fitness assessments, and attending continuing education classes for professional development.

Physician Assistant Family Medicine (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane, Washington

Posted Oct 12, 2024

Providence Medical Group is recruiting a full-time Physician Assistant for their South Hill Family Medicine Clinic in Spokane, Washington. The role involves delivering patient-centered care in a team-based model, collaborating with various healthcare professionals. Ideal candidates should be flexible and open to innovative care strategies. Providence offers comprehensive benefits, competitive compensation, and qualifies for public service loan repayment programs. Spokane, the location, provides a high quality of life with clean air, water, affordable housing, and outdoor activities.

Pharmacy Technician (TPT)

Company: Kaiser Permanente

Location: Renton, Washington

Posted Oct 12, 2024

The text describes a job role for a pharmacy technician within the PCC-WA Team. The technician will support pharmacists in preparing and dispensing medications, perform daily workflow tasks, ensure patient safety, and stay current on clinical initiatives. Basic qualifications include completion of an approved pharmacy technician training program and Pharmacy Technician Certification in Washington. Preferred qualifications include experience in pharmacy, IV, and warehouse settings, as well as knowledge of managed care health systems and evidence-based medicine theories.

Configuration Manager - Project Program Mgmt. Senior Analyst

Company: NTT DATA Services

Location: Washington, DC

Posted Oct 12, 2024

NTT DATA is seeking a Configuration Manager - Project Program Mgmt. Senior Analyst for a role in Washington, DC. The job involves providing support to the Navy Program Office for the management of undersea defensive weapon systems, maintaining budget plans, and assisting with the execution of funding. The role also includes Configuration Management tasks such as updating and maintaining accurate system data, collaborating with engineers and managers, and participating in Physical Configuration Audits. Basic qualifications include a Secret security clearance, high school/vocational school degree or GED, and at least 7 years of professional experience in integrated logistics support.

Primary Care Physician

Company: CommonSpirit Health

Location: Enumclaw, Washington

Posted Oct 12, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is seeking a Family Medicine with OB Physician for a full-time position in Enumclaw, WA. The role involves weekday clinic work with shared group call coverage. The ideal candidate should be a collegial team player with excellent patient and customer service skills. Competitive compensation and benefits, including health, dental, vision, malpractice coverage, CME, personal time off, and a 401(k) retirement plan with employer match, are offered. Relocation assistance and a starting bonus are available. Qualifications include a Medical Degree, Family Medicine with OB Residency Training (Fellowship preferred with c-section experience), Board Certification/Board Eligible status, Washington State Medical License, DEA in good standing, stable work history, and excellent clinical outcomes. The pay range is $123.79 - $175.28 per hour.

Secretary

Company: U.S. Department of State

Location: Washington, DC

Posted Oct 12, 2024

The job is located in the Bureau of International Security and Nonproliferation (ISN), Office of the Assistant Secretary (ISN/OAS). The role involves administrative tasks, travel arrangements, and calendar management for the Deputy Assistant Secretary. U.S. Citizenship is required, and the incumbent must obtain a Top Secret security clearance. The position offers a comprehensive benefits package. Applicants will be evaluated based on their qualifications and competencies, including administrative skills, communication abilities, and calendar coordination.

Staff Software Engineer - Content Experiences

Company: The Washington Post

Location: Washington, DC

Posted Oct 12, 2024

The Staff Software Engineer for Content Experiences at The Washington Post will lead full-stack development, focusing on delivering high-performance web applications. This role involves gathering requirements, writing code, testing, deploying, and maintaining software using best practices. The engineer will work independently on large-scale projects, mentor junior developers, and contribute to new features, products, and tools. The ideal candidate thrives on solving complex technical challenges, has extensive full-stack development experience with React, Node, and Python, and proficiency in database management. They should have strong communication skills, excellent problem-solving abilities, and a proven track record of mentoring junior engineers.

Nurse Practitioner - ARNP - Palliative Care

Company: Valley Medical Center

Location: Renton, Washington

Posted Oct 12, 2024

Valley Medical Center in Renton, Washington is seeking a full-time Nurse Practitioner - ARNP – Palliative Care for a collaborative, collegial work environment. The position offers a 7 days on/7 days off schedule, with no call, and an average of 8-12 patients per day. The ideal candidate will have 1-3 years of experience in an inpatient palliative care setting and be certified as an Advanced Certified Hospice and Palliative Care Nurse. The hospital is a distinguished provider with numerous recognitions, including the Center of Excellence in Robotic Surgery and the American Medical Association's 2022 Joy in Medicine Health System Recognition Program. Compensation includes medical, dental, vision, life insurance, disability, and flexible spending accounts.

Palliative Care Nurse Practitioner in Spokane, WA

Company: TeamHealth

Location: 14820 E 4th AveSpokane, Washington 99216

Posted Oct 12, 2024

TeamHealth is seeking a full-time nurse practitioner or physician assistant to provide palliative services in skilled nursing facilities in Spokane, Washington. The role involves assessing, diagnosing, and treating patients, as well as delivering comprehensive care. The company offers competitive compensation, a supportive work culture, opportunities for career advancement, and a predictable schedule. Key responsibilities include conducting comprehensive assessments, developing care plans, managing medications, providing emotional support, and coordinating with other healthcare professionals. Requirements include a master's degree in nursing with a palliative care specialization, experience in managing chronic pain, and familiarity with electronic health records.

Chief Engineer, AEGIS

Company: Leidos

Location: Washington, DC

Posted Oct 12, 2024

Leidos is seeking a highly technical individual to lead the largest IT infrastructure contract at NASA, known as the Advanced Enterprise Global Information Technology Solutions (AEGIS) Program. The Chief Engineer will serve as a technical expert, managing relationships with OEMs, vendors, and key customers. They will contribute to program governance, assess operational baselines, and develop a technology roadmap. The role requires strategic planning, knowledge of IT developments, and experience with network solutions, data center technologies, cloud-based architectures, and collaboration services.

Retail Manager 2

Company: Sodexo

Location: Washington, DC

Posted Oct 12, 2024

Sodexo is seeking a Chick-fil-A Retail Manager 2 for Howard University in Washington, DC. The position involves managing day-to-day operations in multiple food retail venues, delivering high-quality food service, and engaging with students. The successful candidate will be a hands-on leader, team player, and provide excellent customer service. Previous Chick-fil-A experience is a plus. Sodexo offers a comprehensive benefits package, including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Stakeholder Strategy Lead - Vice President - Insights & Impact

Company: JPMorgan Chase

Location: Washington, DC

Posted Oct 12, 2024

Join JPMorgan Chase as a Stakeholder Strategy Lead - Vice President in Corporate Responsibility. You will play a critical role in setting and executing the stakeholder strategy for the JPMorgan Chase Institute, JPMorgan Chase PolicyCenter, and the Insights & Impact team. This role involves developing and managing outreach strategies and impact campaigns, leading stakeholder engagement and events, and collaborating with CR Communications on media strategy. Required qualifications include a passion for JPMorgan Chase's Corporate Responsibility mission, strong independent problem-solving skills, and a proven ability to build effective relationships and collaborate with internal and external partners.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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