Customer Service Jobs

Positions 1,442,152 Updated daily

Customer Service is reshaping how brands interact with consumers, with AI‑powered chatbots, omnichannel dashboards, and real‑time sentiment analysis driving higher satisfaction scores across e‑commerce, fintech, and cloud‑software sectors. Demand for skilled reps has surged, reflected in 1,765 open positions that offer competitive, fully disclosed salaries and flexible remote arrangements.

Roles range from Frontline Support Specialists who resolve ticket queues in Zendesk, to Technical Support Engineers who troubleshoot SaaS integrations via Jira Service Management, to Customer Success Managers who own lifecycle dashboards in Salesforce Service Cloud. Escalation Specialists and Voice/Chat agents handle high‑impact issues, while CRM Administrators maintain data hygiene and automation scripts for Intercom and Freshdesk.

Transparent pay empowers agents to negotiate overtime, bonus, and skill‑based raises, aligning compensation with CSAT and NPS metrics. It also levels the playing field for multilingual and remote teams, ensuring that every rep sees how their expertise translates into market‑competitive earnings.

Senior Software Engineer - Depositary

Company: Visa

Location: Brazil

Posted Dec 21, 2025

Pismo, a tech company founded in 2016, offers cloud-based solutions for banking and fintech. The job involves managing card receivables, developing projects in Golang/Java, and using AWS services. The role is remote with a focus on high availability and security.

Customer Journey Consultant

Company: Digital Alchemy Limited

Location: Asia,North America,Latin America

Posted Dec 21, 2025

Digital Alchemy seeks passionate Customer Journey Consultants to work with a top-tier global brand, focusing on transformative marketing strategies that nurture customers and drive sustainable impact. The role offers opportunities to innovate, analyze campaigns, and optimize customer journeys while contributing to meaningful business outcomes.

Marketing Manager II (Account/Project Management)

Company: EVERSANA

Location: USA

Posted Dec 21, 2025

EVERSANA INTOUCH™ is a global healthcare agency offering innovative solutions for life sciences. They emphasize diversity, patient care, and professional growth, with a job role requiring project management and marketing expertise.

CI/CD Engineer

Company: Guidehouse

Location: USA

Posted Dec 21, 2025

This job posting seeks a visionary DevSecOps and CICD Engineer to join a newly established Solutioning and Sales Center of Excellence. The role involves designing standardized CICD toolchains, implementing DevSecOps practices, and enabling autonomous teams through automation. Required qualifications include experience with CI/CD tools, IaC platforms, and security frameworks, along with a federal public trust clearance. The position offers a competitive salary range of $149,000-$248,000 and a comprehensive benefits package including medical insurance, retirement plans, and professional development opportunities.

PeopleSoft HR Developer

Company: Guidehouse

Location: USA

Posted Dec 21, 2025

This job posting describes a Cloud Consulting position with a competitive salary range of $118,000-$196,000. The role requires US citizenship, technical expertise in PeopleSoft, and experience with systems design and development. It offers comprehensive benefits including medical insurance, retirement plans, parental leave, and professional development opportunities. The position emphasizes collaboration, problem-solving, and compliance with federal regulations.

Account Executive

Company: Inspectiv

Location: USA

Posted Dec 21, 2025

Inspectiv is seeking a motivated Account Executive to expand their sales team, offering competitive compensation and benefits. The role involves full-cycle sales, CRM management, and building relationships with clients in cybersecurity. The company emphasizes a remote-first culture, growth opportunities, and a mission to revolutionize vulnerability management.

Workforce Technology Consultant - Implementation

Company: Procare HR

Location: USA

Posted Dec 21, 2025

Procare HR offers a remote Workforce Technology Consultant role with competitive salary, comprehensive benefits, and opportunities to impact HR solutions. The position requires HRIS expertise and client-focused skills.

Operations Specialist

Company: First Advantage

Location: Philippines

Posted Dec 21, 2025

The text outlines job requirements including duties like ensuring request accuracy, follow-ups, and documentation, qualifications such as communication skills and language proficiency, and work conditions like remote arrangement. It also mentions equal opportunity employment policies and necessary documentation for the interview process.

Senior Commercial Account Executive - Finnish speaker

Company: Zendesk

Location: Denmark,Anywhere

Posted Dec 21, 2025

Zendesk seeks a Commercial Account Executive to expand its footprint in Finland and Iceland. The role involves generating new business, building customer relationships, and leveraging AI tools to drive growth and customer impact. The company emphasizes innovation, collaboration, and a mission to power exceptional service globally.

Senior Commercial Account Executive - Danish speaker

Company: Zendesk

Location: Denmark

Posted Dec 21, 2025

Zendesk seeks a Commercial Account Executive in Denmark to expand their commercial segment. The role involves generating new business, nurturing relationships, and leveraging AI tools. Fluency in Danish and English is required. The position offers growth opportunities in a dynamic, inclusive environment.

Customer Services Specialist / Client Services

Company: First Advantage

Location: Philippines

Posted Dec 21, 2025

This job posting highlights a Customer Service Specialist role with opportunities for career growth, a collaborative team environment, and flexible working conditions. The position emphasizes client satisfaction, attention to detail, and proactive communication, requiring 12 years of experience in customer service with strong organizational skills.

Software Engineer–Embedded (Associate, Experienced or Senior) (Virtual))

Company: Boeing

Location: USA

Posted Dec 21, 2025

This job posting seeks a MidLevel Real Time Software Engineer for Boeing's Defense Mission Computing Team in Hazelwood, MO. The role involves developing safety-critical embedded systems for aviation and defense applications, with requirements for expertise in RTOS, cybersecurity, and compliance with FAA/DOD standards. The position offers competitive pay ranges and benefits but requires a US Security Clearance and virtual work arrangement.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages

© 2026 Job Transparency. All rights reserved.