Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Content Designer

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Sales Enablement Manager

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 23, 2025

Software Engineer Senior Consultant I

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a software engineer with operations, infrastructure, and/or security experience for their ASC SRE team. The ideal candidate should have a passion for software engineering, a background in full stack development, and experience with React.js, Angular.js, Java, Spring Boot, and MongoDB. The role involves participating in daily standups, retrospectives, and executing strategy with a focus on customer needs. The team provides round-the-clock coverage while maintaining standard working shifts. The compensation for this role ranges from $78,600 to $142,275 annually, based on experience and qualifications.

HR Operations Analyst - Colombia Remote

Company: Proper AI

Location: Remote

Posted Jan 23, 2025

Proper is a rapidly expanding tech startup that values its employees' skills, voices, and happiness. The company is a diverse team of developers, designers, engineers, accountants, project managers, and creatives worldwide, who also enjoy various hobbies and interests. Proper aims to provide the most technologically advanced property accounting services globally, fostering a culture of collaboration, respect, communication, joy, and personal growth. They are currently seeking an HR Operations Analyst for a full-time remote position based in Colombia or Mexico. The ideal candidate should possess strong analytical and problem-solving abilities, exceptional attention to detail, and excellent organizational skills. The HR Operations Analyst will focus on analyzing and improving HR processes, ensuring the accuracy and efficiency of HR operations, and providing actionable insights to improve policies, compliance, and workforce planning.

Account Executive - Supply Chain and Logistics

Company: Keboola

Location: Remote

Posted Jan 23, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join their US-based GTM team. The role involves managing the full sales cycle, engaging with leading transportation and logistics brands, and driving revenue growth. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS environment, industry expertise in supply chain, transportation, or logistics, and strong technical aptitude.

React.js Front-End Developer (100% Remote)

Company: Founders Workshop

Location: Remote

Posted Jan 23, 2025

Founders Workshop, a leading product-centric company based in Arizona, is seeking a Senior React Developer. The role involves transforming client visions into reality, implementing best coding practices, collaborating remotely, driving progress, enhancing team dynamics, and ensuring quality. The ideal candidate should have 5+ years of experience with Reactjs, be flexible, detailed-oriented, proficient in English, and based in Latin America. The company offers a vibrant workplace, team synergy, challenging projects, industry exposure, and remote flexibility. Founders Workshop values collaboration, open communication, continuous learning, quality, and accountability.

Internal Wholesaler

Company: MassMutual

Location: Sacramento, CA / Remote

Posted Jan 23, 2025

MassMutual is seeking an Internal Wholesaler for its MMSD Annuity Distribution team. The role involves building and growing relationships with third-party distributors such as banks, credit unions, wirehouses, and broker dealers. Key responsibilities include proactive contact with financial professionals, executing sales strategies, and maintaining strong business relationships. The ideal candidate should possess excellent communication skills, sales experience with annuity products, and proficiency with various software tools. The compensation package ranges from $70 - 85k base salary to $100 - 125k total target compensation. MassMutual values diversity and offers mentorship, networking opportunities, and a strong ethical business environment.

Network Services Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Network Services Specialist with extensive experience in designing, implementing, and managing network infrastructure. The role involves designing and managing network systems, monitoring performance, troubleshooting issues, collaborating with IT teams, developing governance policies, and staying updated with networking technologies. The ideal candidate should possess a Bachelor's degree in Computer Science or related field, 5 years of professional experience, strong understanding of networking technologies, and proficiency in scripting languages. Preferred qualifications include relevant certifications, experience with cloud-based networking solutions, and knowledge of DevOps practices.

Growth Partners Marketing Manager

Company: TTEC Digital

Location: Remote

Posted Jan 23, 2025

TTEC Digital is seeking a B2B marketing professional with 10+ years of experience in the technology industry, particularly in customer experience. The role involves developing and executing a strategic marketing plan for the company's growing CX technology partner ecosystem, focusing on partnerships with ServiceNow, Salesforce, Google, and NICE. The successful candidate will contribute to the vision for a scalable partner marketing foundation, create business and marketing plans, monitor KPIs, and collaborate with cross-functional teams to execute campaigns. The role requires expertise in planning integrated marketing campaigns, strong writing and PowerPoint skills, and familiarity with partner ecosystems and MDF processes.

Area Business Manager, Little Rock AR

Company: Blueprint Medicines

Location: Little Rock, AR / Remote

Posted Jan 23, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and collaborate with various teams to ensure effective patient care and market development. The role requires strong clinical and business acumen, patient-focused mindset, and excellent communication skills. A degree in health sciences, business, or related field is preferred, along with experience in Allergy/Immunology, Hematology, and/or Rare Disease. The candidate should have a proven track record in driving sales results, understanding of disease modifying therapies, and ability to navigate complex market access environments.

Senior Director, Corporate Analytics

Company: Upwork

Location: Remote

Posted Jan 23, 2025

Upwork, a global work marketplace, is seeking a Sr. Director, Corporate Analytics to lead its analytics function. The role involves overseeing several verticals, providing analytical support to business units, and acting as a trusted advisor to senior leaders. The ideal candidate should have 10+ years of analytics experience, a proven track record in building and scaling teams, and expertise in SQL and analytics tools. Experience in a two-sided marketplace and a background in trust & safety, payments, or risk are highly valued. Upwork offers a competitive salary range of $217,000—$271,250 USD, along with comprehensive benefits and a commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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