Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Manager of FP&A, WooCommerce

Company: Automattic

Location: Remote

Posted Jan 23, 2025

Automattic, the global leader in publishing, messaging, and commerce software, is seeking a Senior Manager for its FP&A team. The role involves overseeing reporting packages, conducting management reviews, and providing financial analysis for WooCommerce, one of the largest ecommerce platforms. The ideal candidate should have 8+ years of experience in corporate financial operations, strong business acumen, and a proven track record in high-growth environments. Automattic, a fully remote company with over 1700 employees in 92 countries, is committed to democratizing publishing and commerce, and fostering diversity, equity, and inclusion.

Test Automation Engineer with Playwright

Company: Mobica

Location: Remote

Posted Jan 23, 2025

Mobica is a global software services company with offices in Europe and the USA. They partner with businesses across various industries, providing engineering expertise across the entire technology stack. Mobica empowers its employees to develop their skills, push boundaries, and advance their careers. The company values open communication, inclusivity, and employee happiness. They are seeking a skilled Test Automation Engineer with JavaScript and Playwright experience to design, develop, and execute automated test scripts. The role involves collaborating with developers and stakeholders to ensure software quality and participating in code reviews.

Associate Editor, Custom Content

Company: Outside

Location: Remote

Posted Jan 23, 2025

Outside Interactive Inc, a leading hub for active lifestyle enthusiasts, is seeking an Associate Editor Custom Content. The role involves creating editorial-grade custom content for various platforms, managing social influencers, and collaborating with sales strategy teams. The ideal candidate should have 3+ years of experience in media and publishing, a deep understanding of digital media, and strong project management skills. The company offers remote work, competitive salary, and benefits. They are committed to fostering a diverse and inclusive workplace.

Project Manager

Company: New Era Technology

Location: Remote

Posted Jan 23, 2025

New Era Technology is a global company with over 4500 professionals, committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. They offer a team-oriented culture, continuous training, and competitive benefits. The primary duties include developing project management skills, facilitating organizational success, driving change management, enabling collaboration, planning and launching projects, monitoring and mitigating risks, managing data and reporting, strengthening relationships, improving project performance, and participating in team initiatives. Required qualifications include 3-5 years of project experience, a Bachelor's degree (preferred), PMP or equivalent certification (preferred), and experience creating SOPs and writing internal knowledge base articles (preferred). The role offers full remote flexibility and a compensation of $80K per year.

EXIM Import/Export Engineer

Company: RTX

Location: Remote

Posted Jan 23, 2025

Staff Software Engineer

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Investment Manager - Director

Company: Deutsche Bank

Location: Los Angeles, CA / Remote

Posted Jan 23, 2025

Deutsche Bank's Wealth Management division is seeking an Investment Manager, or Director, for their Los Angeles office. The role involves serving as a primary point of contact for clients, providing comprehensive investment advice, and leveraging the expertise of the Deutsche Bank Wealth Management Chief Investment Office. The successful candidate will collaborate with relationship managers to plan and service clients, and will be responsible for increasing share of wallet from existing clients. They will also assess clients' risk appetite, ensure suitability of investments, and proactively identify opportunities across various asset classes. A solid client network in the EMEA region, a Bachelor's Degree, and proven experience in portfolio construction and asset allocation are required. Excellent communication skills and the ability to work collaboratively are highly valued.

Account Executive - eCommerce

Company: Keboola

Location: Remote

Posted Jan 23, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join their US-based GTM team. The role involves managing the full sales cycle, engaging eCommerce and retail brands, achieving revenue goals, and collaborating with a global team. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS sales environment, with a background in eCommerce or digital retail. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility in a diverse, primarily remote team.

AMS Go To Market Leader - Consumer Goods

Company: ServiceNow

Location: Minneapolis, MN / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AMS Go To Market Leader for Consumer Goods. The role involves aligning with industry transformation sales teams, leveraging technology for transformation change, and developing strategic opportunities. The ideal candidate should have extensive Consumer Goods industry experience, IT/Technology function experience, and a proven track record in an Enterprise Software company or top-tier consulting firm. Key responsibilities include customer focused pipeline development, sales oriented pipeline progression, partner development, solution design, and business analysis. The role requires exceptional presentation skills, relationship building, and the ability to thrive in a high-growth environment.

VP, Systems and Transformation

Company: Equinix, Inc

Location: Redwood City, CA / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Vice President of Systems and Transformation. This role involves driving the Go-To-Market (GTM) Transformation agenda, optimizing processes, technologies, and mindsets. The ideal candidate should have extensive experience in digital transformation within a technology sector, with a proven track record in influencing strategy, enabling value streams, and architecting future-state operating models. Responsibilities include defining and implementing the vision for digital transformation, aligning value stream initiatives with business goals, and architecting the GTM technology platform. The candidate must also possess strong leadership skills, ability to partner with senior leadership, and experience in change management. The role requires a Bachelor's degree, or equivalent experience, and excellent communication, analytical, and problem-solving skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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