Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

IT Manager, Internal Audit and IT SOX Compliance

Company: SoundHound, Inc.

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

SoundHound AI is seeking an experienced IT Manager for Internal Audit & IT SOX Compliance. The role involves collaborating with cross-functional teams to ensure compliance with regulatory standards, particularly IT SOX compliance. The candidate will design, implement, and test ITGCs, IT Automated Controls, and assess IPE. They will also monitor the organization to ensure the control environment adapts as the company evolves. The ideal candidate should have a Bachelor's degree in Information Systems, Finance, Accounting, or related field, with 12+ years of relevant experience in IT auditing. CISA certification is preferred. The role is remote-based, available throughout the US, excluding certain states. The salary range is $120,000 - $170,000 plus equity.

Data Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Atlassian is seeking a Data Engineer for its Go-To Market Data Engineering (GTM-DE) team. The role involves building a data lake, maintaining big data pipelines, and facilitating the movement of billions of messages daily. The ideal candidate should have at least 2 years of experience as a software or data engineer, strong programming skills, and experience with data modeling and modern software development practices. They should be comfortable working in a fast-paced environment, transforming vague requirements into solid solutions, and solving challenging problems. The role offers the opportunity to work on an AWS-based data lake using open-source projects like Presto, Spark, Airflow, and Hive. Atlassian values diversity and offers a range of perks and benefits.

Director, Payer Marketing

Company: Spring Health

Location: Remote

Posted Jan 22, 2025

Spring Health is a leading mental healthcare provider, revolutionizing the industry by removing barriers to care. They partner with over 450 companies, including Microsoft, Target, JP Morgan Chase, and Delta Airlines, to deliver best-in-class outcomes for employees globally. The company has raised capital from prominent investors, reaching a valuation of $33 billion. As the Head of Payer Marketing, you will lead strategies to drive member acquisition and engagement through strategic payer partnerships and direct-to-consumer marketing channels.

Threat Assessment Manager (Remote)

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 22, 2025

Capital One's Global Workplace Services (GWS) team is seeking a Threat Manager to join their Threat Management Team (TMT). The role involves assessing and managing workplace violence concerns, liaising with law enforcement, collaborating with various departments, and maintaining confidentiality. The ideal candidate should have at least 3 years of relevant experience, a Bachelor's Degree or military experience, and possess excellent communication and investigative skills. The position offers a competitive salary and benefits package, and is eligible for performance-based incentives.

Advisory Solution Consultant

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

Defensive Cyber Subject Matter Expert- Cryptography and Spectrum

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos Digital Modernization Sector is seeking a Subject Matter Expert (SME) Consultant in Cryptography and Spectrum to support their Defensive Cyber Operations (DCO) Practice Area. The role involves defining and curating the technical strategy and vision for the DCO Practice Area, collaborating with practice area management and Leidos Office of Technology (OOT) principals. The successful candidate will drive compelling and differentiated solutions for DCO digital modernization and Leidos-wide programs, acting as an industry thought leader and representing Leidos as the DCO technical thought leader. The role requires a Master's degree in Networking, Cybersecurity, or similar Technology, with 15+ years of related global or large-enterprise cybersecurity experience. The candidate must have comprehensive cyberspace domain experience, methodological experience with securing and scaling solutions using cloud-native, Agile, DevSecOps, and Site Reliability Engineering expertise. Strong oral and written communication skills, along with public speaking skills, are essential. The role offers a competitive pay range of $148,850.00 - $269,075.00.

Technical Account Manager - FA&D - Remote

Company: Ansys

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

Portfolio Lifecycle Manager Autoimmunity, Europe (m/f/d)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific, a global leader in serving science with annual revenue of approximately $40 billion, is seeking a strategic marketer with medical science and business skills to join their marketing team in Europe. The role involves developing regional strategies, applying market research, and creating engaging digital content for laboratory customers, healthcare providers, clinical network policymakers, and patients. The ideal candidate should have a higher degree in a life science subject with specialization in immunology, extensive knowledge in autoimmunity diagnostics, healthcare, and IVD, and familiarity with healthcare regulations across Europe. The company offers employment with an innovative, future-oriented organization, outstanding career and development prospects, and a company pension scheme.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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