Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Enterprise Sales Director, Strategic Payers

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a sales leader for its Strategic Life Sciences and Payers division. The role involves leading a team of 5 Enterprise Account Executives and Client Directors to drive new business sales growth in the Western and Central United States, with a hub in Chicago/Minneapolis. Key responsibilities include developing sales strategy, territory planning, relationship development, recruiting and coaching team members, managing forecasts and pipeline, and achieving annual sales goals. The ideal candidate should have 5+ years of enterprise sales leadership experience, expertise in the Payers industry, and a proven track record in new business sales. The position offers a base pay of $167,900 - $235,400, plus equity, variable compensation, and benefits.

Sr. Manager, Data Analytics (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Sr. Manager, Data Analytics. This role involves working closely with finance metrics, leading data warehousing and modeling projects, and mentoring a team. The ideal candidate will have a BS degree, 6-10 years of data warehousing experience, and strong SQL, BI, and communication skills. Bonus points for a finance background, Sales/Deal Desk experience, and knowledge of Oracle CRM, Snowflake, and Tableau.

Senior Security Software Engineer

Company: DigitalOcean

Location: Canada / Remote

Posted Jan 22, 2025

DigitalOcean is seeking a Senior Engineer with a passion for internet safety. The role involves developing and deploying resilient security services, primarily in Go, and collaborating with other teams to design secure architectures. The ideal candidate should have 5+ years of software engineering experience, preferably with a security focus, and excellent communication skills. DigitalOcean offers a competitive salary, benefits, and opportunities for career growth and development.

Sr Product Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Sr Product Specialist, Human Genotyping Sales for the Midwest region. The role involves growing the company's presence in Human genotyping, focusing on Axiom product lines, and working with marketing and business partners. The successful candidate will develop and own annual and quarterly business plans, understand customer needs, and manage the sales process. A Bachelor's degree in a related field is required, with a Master's or PhD being desirable. At least 5 years of sales experience, preferably in genomics, is needed. The role is remote and requires approximately 40-50% travel.

Senior Consumer Data Analyst

Company: Jabra Hearing

Location: Remote

Posted Jan 22, 2025

Jabra Hearing is a data-driven, mission-focused company that provides personalized hearing care through telemedicine. They are seeking a Senior Consumer Data Analyst with 5+ years of data analysis experience and 1+ years of marketing or customer analytics experience. The role involves communicating insights effectively, collaborating with marketing and growth teams, developing and iterating visualizations, and providing data-driven recommendations. The company offers competitive compensation, excellent benefits, and a supportive work environment.

Sr Enterprise Account Exec - Life Sciences

Company: ServiceNow

Location: Denver, CO / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a sales professional with 10+ years of experience in software or solutions sales. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The company offers a competitive base pay of $128,400 - $211,900, plus equity, variable/incentive compensation, and benefits. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

IT Manager - Business Administration

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Jan 22, 2025

Enterprise Mobility, a leading global travel company, is seeking an IT Manager for the Coupa solution. The role involves overseeing development and application admin teams, managing Coupa - a Procurement and Business Spend Solution. Responsibilities include team leadership, project management, and collaboration with other IT teams. The company offers a competitive package, including market-competitive pay, comprehensive healthcare, and flexible work arrangements. The ideal candidate should have 6+ years of related experience, 3+ years of people management experience, and a proven track record in managing large IT projects.

Machine Learning Engineer II

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Atlassian offers flexible work options, including remote work, and is a distributed-first company. Jira Service Management (JSM) empowers teams to collaborate at high-velocity, enabling them to deliver outstanding service experiences. The Agent AI team focuses on improving agent productivity using AI. They are seeking a machine learning expert with 4+ years of experience, proficiency in Python or Java, and knowledge of Spark and cloud data environments. Atlassian values diverse perspectives and offers comprehensive perks and benefits.

Director Account Services Mid-Atlantic

Company: Delta Dental Ins.

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

Delta Dental is seeking a dynamic Director of Account Services with a minimum of 12+ years in the healthcare or employee benefits industry. The role involves driving revenue growth, client retention, and strategic management of inforce customers. The ideal candidate will lead and inspire a high-performing team, foster strong relationships with key brokers and client groups, and have a client-centric mindset. They must possess strategic vision, strong problem-solving skills, and a valid State life and producer license. The position requires up to 50% travel within the Mid-Atlantic states and offers a competitive base pay range of $122,400 - $265,100.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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