Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Bologna, Italy / Remote

Posted Jan 22, 2025

Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.

AI, Senior Product Designer II

Company: HubSpot

Location: Remote

Posted Jan 22, 2025

HubSpot's AI team is rapidly growing, focusing on designing AI-first experiences that are intuitive and valuable. They emphasize collaboration, curiosity, and craft, learning AI in real-time as the field evolves. The team is involved in exciting projects like CoPilot, an AI-powered conversational interface, and the development of an agent platform. HubSpot values transparency, diversity, and inclusivity, offering competitive compensation and benefits. The company culture is highly regarded, with HubSpot named the #2 Best Place to Work on Glassdoor in 2022.

Senior Business Architect

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 22, 2025

Liberty Mutual is seeking a Senior Business Architect with business architecture experience required and Property & Casualty insurance experience preferred. The role involves interpreting and contextualizing strategy for operational needs, developing business capability maps, and driving rationalization for systems & applications. The successful candidate will work closely with senior leadership, influence roadmaps, and provide thought leadership. They will also manage a portfolio of projects, collaborate with technology teams, and make recommendations on technology roadmaps and investment allocations. Qualifications include excellent strategic, analytical, and problem-solving skills, knowledge of agile methodologies, and experience with technology portfolio management and governance.

Project Manager, Calls Program & Agency Ops

Company: EverQuote

Location: Remote

Posted Jan 22, 2025

EverQuote is seeking a Project Manager with strong organizational skills and cross-functional project management experience. The ideal candidate will thrive in a fast-paced environment, managing multiple projects simultaneously. They should have a desire to revolutionize insurance shopping, strong analytical skills, and proficiency in G-Suite products. EverQuote, the largest online marketplace for insurance shopping in the US, values diversity and inclusivity, and is committed to building an equitable workplace.

Senior Accountant

Company: Equinix, Inc

Location: Singapore / Remote

Posted Jan 22, 2025

(Associate) Medical Director - Cardiology, EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an (Associate) Medical Director to provide medical support and advice for clinical trials and safety evaluation within the PPD Pharmacovigilance department. The role involves creating clinical trial protocols, contributing to site selection, reviewing and approving study documents, and ensuring medical validity of primary endpoints and study subject safety. The ideal candidate should have an MD or equivalent degree, strong medical knowledge, clinical experience in Cardiology, and fluency in English. They should also have experience in the pharmaceutical industry, understanding of NDA submission process, and regulatory guidelines for adverse event reporting. Strong communication and teamwork skills are essential.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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