Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Engineer II, Field Service

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is seeking a dedicated and skilled professional for a Field Service role, servicing Electron Microscopes (TEM/SEM/Dual Beam Systems). The role involves performing various service activities, including installation, upgrades, preventive maintenance, and system repairs. The ideal candidate should possess a degree in Mechanical, Electrical, or Electronics Engineering, or equivalent experience. They must have 2-7 years of hands-on technical experience with sophisticated analysis tools. Excellent communication skills, problem-solving abilities, and a strong team spirit are essential. The position offers an interesting and challenging role in an international environment with opportunities for professional and personal growth.

Senior IT ERP Technical Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is seeking a Senior ERP IT Technical Project Manager to lead complex ERP transformation projects. The role involves setting up and managing all project phases, coordinating with various divisions, and ensuring high-quality standards. Key responsibilities include developing project plans, leading cross-functional teams, fostering a collaborative environment, and managing project risks. The ideal candidate should have a Bachelor's degree, extensive ERP project leadership experience, strong communication skills, and SAP S4 HANA expertise. Thermo Fisher Scientific offers a dynamic environment with opportunities for professional growth and impactful projects.

Staff Accountant, Platform Operations

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a highly motivated Staff Accountant for their Platform Operations Accounting team. The role involves preparing journal entries, reconciliations, and ensuring compliance with internal controls. The ideal candidate should have 3 years of experience in public accounting or fintech, a BA/BS in Accounting, and knowledge of payment systems and blockchain technology. They should possess strong analytical skills, business partnering abilities, and a desire to work in a dynamic environment. The role offers the opportunity to make a meaningful impact on a high-growth technology company.

Principal Technical Program Manager - People Products

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Atlassian offers flexible work options, including remote work, and is committed to diversity and inclusion. The Atlassian Corporate Engineering (ACE) team seeks a Technical Program Manager with 8+ years of experience in software teams. The role involves defining product/program technical strategy, building consensus, and ensuring success of large cross-organizational programs. Atlassian provides competitive compensation and a variety of perks and benefits. The company is dedicated to unleashing the potential of every team through its software products.

Principal Financial Analyst (Remote)

Company: RTX

Location: Remote

Posted Jan 22, 2025

RTX Corporation, an Aerospace and Defense company, is seeking a remote Digital Finance professional for its Enterprise Application Services (EAS). The role involves financial modeling, variance analysis, budgeting, forecasting, and data analytics. The ideal candidate should have a BA/BS in Finance or Accounting with 5+ years of experience, or an advanced degree with 3+ years. Preferable experience includes working in a large corporate setting, audit support, and government contracting. The position offers a competitive salary range of $82,000 - $164,000, along with comprehensive benefits and opportunities for career growth.

Engineering Manager, Cloud Fundamentals

Company: Procore Technologies

Location: Remote

Posted Jan 22, 2025

Procore Technologies is looking for an Engineering Manager, Cloud Fundamentals to join their team and revolutionize the construction industry by developing a flexible, scalable cloud infrastructure and platforms. The role involves managing a team, driving excellence in product quality, and partnering with customers and leadership to plan and prioritize roadmap development.

R&D Engineer II

Company: Ansys

Location: Cambridge, United Kingdom / Remote

Posted Jan 22, 2025

Ansys, a global leader in engineering simulation, is seeking an R&D Engineer II to contribute to the development of materials data products and supporting systems. The role involves collaborating with a team of experts to understand customer requirements and accomplish development objectives. Key duties include understanding materials and materials simulation, performing moderately complex development activities, and employing best practices. The ideal candidate should have a degree in material science, engineering, or a related field, along with experience in solving complex technical engineering/materials problems using recognized methods. Preferred skills include technical knowledge with scientific data, experience with data analysis, visualization, and relational databases, and proficiency in writing code for data automation. Good communication and interpersonal skills are also required.

Sr Product Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The Technical Sales Specialist role at Thermo Fisher Scientific involves promoting and growing revenue for the company's protein biology solutions. The position requires a deep understanding of protein biology techniques, strong solution selling and key account management skills, and the ability to travel extensively (70-80%). The role involves sales visits, organizing seminars, territory planning, and monitoring sales performance. The ideal candidate should have a minimum of 2-4 years of direct sales experience, proficiency in delivering business presentations, and excellent communication skills. The position also requires a high energy level, process orientation, and teamwork skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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