Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Strategic Finance & Operations Manager

Company: Deputy

Location: USA

Posted Dec 22, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They aim to improve the world of work one shift at a time and are committed to building a diverse team. The company is looking for a Strategic Finance and Operations Manager to drive outcomes and support the team's goals. The role involves end-to-end monthly forecasts, variance analysis, financial reporting, and contributing to senior management and board of directors meetings.

Fax Administrator

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 22, 2024

American Specialty Health is seeking a Fax Administrator to support their Medical Necessity Benefit Administration Department. The position involves overseeing incoming faxes, training remotely, and working from home. The role requires stable internet, video participation, and the ability to collect, sort, and forward MNR forms. The candidate must have excellent customer service skills, organization, and the ability to work independently. The company is an Equal Opportunity Affirmative Action Employer.

Senior Manager - Accounting

Company: Newsela

Location: USA

Posted Dec 22, 2024

The role involves overseeing complex accounting transactions, working closely with FPampA Content Technology and Legal teams, and leading the general ledger team of 23 staff. The position requires technical accounting research, accounting documentation, and maintaining accounting policies. The role also involves leading the research and evaluation of transactions, legal contracts, business practices, and new and modified accounting guidance for compliance. The position requires problem-solving skills, adaptability, and a team-first mentality.

Associate - Client Success

Company: Axios

Location: USA

Posted Dec 22, 2024

The text describes a job posting for an Associate of Client Success at Axios, a media company. The role involves supporting the Local advertising team, delivering a best-in-class experience for advertising partners, and executing a wide range of campaigns across the Axios product suite. Ideal candidates should possess a growth mindset, excellent communication skills, and the ability to manage multiple campaigns simultaneously. The starting salary is in the range of $2400-$3125 per hour, and Axios offers a comprehensive benefits package, including health insurance, retirement plans, and flexible work arrangements.

IT Systems Architect

Company: D.A. Davidson

Location: USA

Posted Dec 22, 2024

The IT Systems Architect is responsible for designing, documenting, planning, and executing IT Systems-related solutions, including storage and compute platforms, servers, physical and virtual application platforms, and more. The role requires advanced IT system technical knowledge, excellent problem-solving and analytical skills, and the ability to communicate technical concepts. The company offers a competitive salary, excellent benefits, and opportunities for professional development.

Account Executive - Political

Company: StackAdapt

Location: USA

Posted Dec 22, 2024

StackAdapt is a remote-first company that specializes in multichannel advertising solutions. They offer a self-serve platform for digitally-focused companies to deliver outcomes and exceptional campaign performance. The Account Executive role involves sales activities and customer relationship management for political and advocacy media buyers. A successful candidate should have digital political advertising sales experience and be able to grasp and communicate technical concepts to executive level prospects.

Network Architect

Company: D.A. Davidson

Location: USA

Posted Dec 22, 2024

The Network Architect is responsible for designing, planning, and executing network-related solutions, including routing, switching, firewalls, wireless, and voice platforms. The role requires a desire and ability to learn and think independently, a four-year college degree or significant related work experience, prior management experience, advanced networking technical knowledge, excellent problem-solving and analytical skills, excellent communication skills, the ability to document complex architecture, excellent customer service skills, and the ability to work with a variety of personalities and management levels. The role also requires the ability to safely lift and carry up to 50 pounds, experience working in an Agile environment, experience working in a team-oriented collaborative environment, and the ability to obtain and retain industry-required certifications.

Coordinator - Video & Social Content

Company: hims & hers

Location: USA

Posted Dec 22, 2024

The role of a Coordinator Video and Social Content Temporary is to support the Organic Content team in building and growing the content library for increased brand awareness and engagement. The position requires strong attention to detail, SEO knowledge, social media understanding, content creation skills, and project management abilities. The candidate should be able to work in a fast-paced environment, collaborate with teams, and have 3+ years of experience in content management and social media community moderation.

Engineering Lead Manager

Company: Oddball

Location: USA

Posted Dec 22, 2024

Oddball is seeking a seasoned Engineering Lead Manager to lead and manage a team of talented engineers and engineering managers in a pivotal Federal program that positively impacts the daily lives of millions of Americans. The role involves defining and guiding the technical direction, balancing strategic planning with hands-on technical guidance, and fostering a culture of collaboration, accountability, and continuous improvement within an Agile environment.

Global Support Experience Project Manager

Company: Pax8

Location: USA

Posted Dec 22, 2024

The text describes a high-impact role for a Global Support Experience Project Manager in a dynamic team. The role involves leading and managing strategic support projects, working cross-functionally with various teams, and driving continuous improvement of global support processes. The ideal candidate should have at least five years of experience in global project management, strong technical acumen, leadership skills, and the ability to communicate effectively. The role also requires the candidate to drive a culture of continuous improvement and ensure that support solutions align with the needs of MSPs and their end customers.

Senior Content Designer

Company: Upwork

Location: USA

Posted Dec 22, 2024

Upwork is the world's work marketplace, serving companies and talent from startups to Fortune 100 companies. Last year, more than $38 billion of work was done through Upwork by skilled professionals. Upwork's Hybrid Workforce Solutions HWS Team is a global group of professionals that support Upwork's business. Upwork is committed to fostering a diverse and inclusive workforce and never discriminates based on protected characteristics.

Sales Enablement Manager

Company: Red Canary

Location: USA

Posted Dec 22, 2024

The text describes a job opening for a Sales Enablement Manager at Red Canary. The role requires 23 years of enablement experience, ideally in security and SaaS. The manager will lead and manage the sales onboarding program, support continuous implementation of the sales methodology, and develop opportunities for regular practice through role plays and other creative activities. The manager will also support overall Revenue Enablement efforts and bring a data-driven approach to enablement. The base salary for this role is $85,600 - $103,000 per year and the role is eligible for participation in the company's bonus program and a grant of stock options.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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