Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Software Engineering Manager

Company: Govini

Location: Washington DC

Posted Dec 31, 2024

Govini is seeking a Software Engineering Manager to lead and build new capabilities into the Ark platform, collaborate with product managers, and work with customers to understand pain points and build valuable workflows. The role requires exceptional judgment, strong communication skills, and the ability to work cross-functionally and travel up to 75%. US Citizenship and a Bachelor's degree in Computer Science or related field are required.

Visual Manager

Company: Sundance Holdings Group, LLC

Location: Washington DC

Posted Dec 31, 2024

Sundance is looking for a talented and enthusiastic Visual Manager to join their team in Fairfax, VA. The Visual Manager will partner with the store management team to drive sales, maintain product presentation, and ensure product availability. The ideal candidate will have experience in retail management, a degree in business management, and be able to demonstrate strong customer service skills.

Help Desk Manager

Company: Leidos

Location: Washington DC

Posted Dec 31, 2024

The job posting is for a Help Desk Manager at GxNext. The manager will lead a team of technical support specialists, ensuring timely and effective resolution of user issues. The role involves managing workflows, monitoring performance metrics, training staff, and collaborating with other departments. The ideal candidate should have a BS degree and 5+ years of prior relevant experience. Strong communication skills, problem-solving abilities, and familiarity with COTS products are required.

Software Engineer

Company: Govini

Location: Washington DC

Posted Dec 31, 2024

Govini is a company that transforms Defense Acquisition into a software-driven strategic advantage. They offer a flagship product, Ark, which supports Supply Chain Science and Technology Production Sustainment and Modernization teams with AI-enabled applications and best-in-class data. The company is seeking self-starting, customer-value-oriented software engineers to join their Forward Deployed Engineering team.

Partner Compensation Analyst

Company: Hogan Lovells

Location: Washington DC

Posted Dec 31, 2024

Hogan Lovells is a leading global law firm with a strong presence in major financial and commercial markets. They offer excellent business-oriented advice to clients and are seeking to recruit and retain talented individuals. The job description involves reviewing partnership agreements, calculating and disbursing compensation, preparing financial memos, and maintaining compensation tracking spreadsheets. The required skills include advanced Microsoft Excel skills, working knowledge of databases, and strong organizational and communication skills.

IT Test Engineer

Company: Amentum

Location: Washington DC

Posted Dec 31, 2024

Amentum is seeking an IT Test Engineer in Washington DC to lead all aspects of enterprise level Information Technology IT testing for the US Securities and Exchange Commission (SEC). The role requires excellent communication, time management, and attention to detail skills. The candidate will be responsible for executing all testing activities, including coordination, execution, and reporting of IT testing. The position offers a competitive benefits package and is an Equal Opportunity Employer.

Analytic Tradecraft SME Program Manager

Company: Amentum

Location: Washington DC

Posted Dec 31, 2024

CENTRA Technology Inc, an Amentum Company, is seeking a TOP SECRET cleared Analytic Tradecraft SME to serve as Program Manager for an existing program with a US Government Customer. The role requires a minimum of 10 years of relevant experience and familiarity with Intelligence Community Directives. The ideal candidate should have experience in organizational process improvement, mentoring junior analysts, and reviewing draft intelligence products. Amentum is an Equal Opportunity Employer.

Senior Contracts Administrator

Company: ICF

Location: Washington DC

Posted Dec 31, 2024

The text describes a Senior Contracts Administrator position in the Environment and Planning division of ICF. The role involves providing contracts support, reviewing solicitations and contractual documents, leading proposal development, identifying risks, negotiating terms, and supporting data calls. The ideal candidate should have 5+ years of experience in contracts administration and working with relevant laws and regulations. The position is hybrid to ICF's Reston VA Headquarters with anticipated in-office time of 12 days per week. The company offers benefits, time management skills, and a proactive attitude. ICF is an equal opportunity employer committed to hiring regardless of protected characteristics.

Finance Systems Analyst

Company: Hogan Lovells

Location: Washington DC

Posted Dec 31, 2024

The Finance department at Hogan Lovells is undergoing growth and investment, enhancing global capabilities. The role involves supporting users of multiple finance systems, including Elite 3E, Chrome River, and others. The ideal candidate should have strong analytical and technical abilities, and be comfortable in a fast-paced, collaborative environment.

Federal Marketing Manager

Company: GuidePoint Security

Location: Washington DC

Posted Dec 31, 2024

The Marketing Manager role at GuidePoint Security is a strategic position focusing on enhancing marketing initiatives within the Federal Region. The role involves strategic planning, campaign management, event coordination, leadership, analytics and reporting, and asset management. The ideal candidate should have a minimum of 5 years of marketing experience, with at least 2 years in a leadership or senior role. They should have expert-level skills in Marketo, Salesforce, G Suite, and advanced spreadsheet capabilities. The role is a full-time remote position with local event management responsibilities.

Business Support Specialist - Public Affairs

Company: Novo Nordisk

Location: Washington DC

Posted Dec 31, 2024

The text describes a senior position at Novo Nordisk's Market Access and Public Affairs team, focusing on stakeholder engagement, policy management, and administrative support. The role involves managing the Washington DC satellite office, providing multifaceted support to Policy and Government Affairs leads, and coordinating outside reviews and audits. The position requires strong leadership, independent discretion, and the ability to work in a fast-paced environment. The base compensation range is $85,000 to $95,000, with the possibility of a company bonus and long-term incentive compensation.

Assistant General Manager

Company: Sky Zone

Location: Washington DC

Posted Dec 31, 2024

The job description for the Assistant General Manager position at Sky Zone outlines the responsibilities, qualifications, and expectations for the role. The position is designed to provide the tools, training, and guidance necessary to become a future General Manager. The AGM will assist with the oversight of five areas, including leadership, people and guests, membership and sales, parties and events, facilities compliance and safety, and key performance metrics. The AGM will work under the supervision and guidance of the GM and play a critical role in creating a positive park culture, maintaining a safe environment, creating a memorable guest experience, and assisting in driving park revenue.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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