Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Safety and Occupational Health Manager

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a supervisory, non-bargaining unit position in the Safety Services Section of the Library of Congress. The role involves leading a diverse workforce, conducting safety and environmental compliance analyses, and developing and managing an environmental, safety, and occupational health program. Applicants must have relevant education and experience, or a certification such as CSP, CIH, or CHP. The position requires adherence to federal laws, including those regarding drug use. The Library of Congress offers a comprehensive benefits package to its employees.

INTERDISCIPLINARY

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Seattle, Washington Seattle, Washington

Posted Dec 21, 2024

This is a Direct Hire Authority solicitation for recruiting qualified candidates for positions in the competitive service. The role involves serving as a project manager and technical expert for maintenance of channels and harbor navigation projects. Requirements include a bachelor's degree in relevant fields, a valid driver's license, and Contracting Officer Representative Type B Certification within 12 months of appointment. Specialized experience is needed for GS-11, and one year of specialized experience for GS-12. No substitution of education for experience is permitted for GS-12.

Change Management Consultant (Workfront, AEM implementations)

Company: LeapPoint

Location: Washington DC

Posted Dec 21, 2024

LeapPoint is a digital advisory firm specializing in connecting people processes and technology for improved marketing lifecycle orchestration. As an Adobe Gold Solution Partner, they offer expertise in the Adobe Experience Cloud ecosystem, with certified consultants delivering over 600,000 hours of Adobe-related implementations and integrations. They are part of Omnicom Precision Marketing Group, OPMG, a global network of agencies and consultancies. The firm seeks a Change Management Consultant to ensure digital transformation projects deliver on business objectives through high adoption and buy-in.

Licensed Practical Nurse (PACT)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 21, 2024

This job posting is for a position eligible for the Education Debt Reduction Program (EDRP), offering student loan payment reimbursement. The role requires U.S. citizenship, English proficiency, and a valid LPN/LVN license. Qualified candidates must meet specific requirements and pass a probationary period, background check, and physical evaluation. The position involves patient care, medication administration, and collaboration with other healthcare professionals. Vaccination against COVID-19 is mandatory.

IT Specialist (IT Asset and Configuration Management Specialist)

Company: Department of Labor - Office of the Assistant Secretary for Administration and Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job opening for an IT Specialist (IT Asset and Configuration Management Specialist) in the Office of the Chief Information Officer (OCIO) of the Department of Labor (DOL). The OCIO is a customer service organization that provides IT solutions and leadership to support DOL's mission. The role requires U.S. citizenship, a minimum age of 16, and a probationary period if not already completed. Applicants must have IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. They must also have 52 weeks of specialized experience equivalent to GS-12 in the Federal Service. Specialized experience includes knowledge of multiple IT disciplines, Agile or PMBOK project management techniques, and applying IT principles for planning and integrating information system components. No educational requirement is specified. The DOL is committed to fostering a diverse and inclusive workplace.

Lead Full Stack Developer

Company: Harmonia Holdings Group

Location: Washington DC

Posted Dec 21, 2024

Harmonia Holdings Group LLC is an award-winning rapidly growing federal government contractor committed to providing innovative high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, and employee satisfaction. They are seeking a Lead Full Stack Developer to join their team.

Deputy Chief Information Officer

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a career position in the Department of Health and Human Services (DHHS), specifically in the Office of the Secretary (OS), Office of the Assistant Secretary for Administration (ASA), Office of the Chief Information Officer (OCIO). The role involves leadership in departmental administration, including human resource policy, IT, and operations. The position requires U.S. citizenship, successful completion of a probationary period, and a pre-employment drug test. It's a career position in the Senior Executive Service (SES), requiring executive qualifications approved by OPM. The role demands extensive leadership experience, particularly in IT infrastructure management and complex IT acquisitions. No specific educational requirement is mentioned, but a comprehensive benefits package is offered to federal employees.

Broadcast Engineering Senior Supervisor #312

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate is seeking a Broadcast Engineering Senior Supervisor, requiring 5-8 years of technical experience in broadcast or audio/visual system maintenance and repair. The position involves working with high-voltage equipment, frequent physical effort, and being available for government shutdowns and inclement weather.

Not-For-Profit Tax Manager

Company: Withum

Location: Washington DC

Posted Dec 21, 2024

Withum is a forward-thinking technology-driven advisory and accounting firm that offers a work-life balance and a path to partnership. They provide innovative tools and solutions for accounting, tax, and overall business management needs. The firm values talent and recruits the best and brightest people. Their Tax Services Group offers comprehensive tax reporting, tax planning, and tax compliance services. The Not-for-Profit Tax Manager position involves working with an integrated team of CPAs and industry leaders, supervising staff, and building relationships with clients. The firm promotes personal and professional growth for all team members, clients, and surrounding communities.

Systems Engineer

Company: Amentum

Location: Washington DC

Posted Dec 21, 2024

Amentum is seeking an experienced Engineer to join their team in supporting the Program Executive Office Integrated Warfare Systems (PEO IWS) in their mission to develop, deliver, and maintain advanced integrated warfare systems and technologies for naval warfighters. The Engineer will play a critical role in ensuring the success of PEO IWS's mission by providing support in program planning, execution, and control. The role involves software development, data information strategy, internal management of technical issues, external liaison, and data management. The Engineer must have a Bachelor's degree in engineering or software development with at least 7 years of experience, a Secret security clearance, and strong analytical skills. Amentum is an Equal Opportunity Employer.

Senate Deputy Archivist for Senators' Offices

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Secretary of the Senate's Senate Historical Office is advertising for a Deputy Archivist for Senators' Offices. The role involves managing and preserving electronic records, inspiring staff, and interacting with Senators and their staff. The position requires an ALA-accredited master’s degree in library, information, or archival science, or an equivalent, along with five years of experience in archiving, including digital archives. Knowledge of metadata best practices, copyright issues, and web archiving is necessary. Preferred qualifications include U.S. History knowledge, team coordination skills, and experience with command-line interfaces, scripting languages, and relational databases.

Associate Project Manager

Company: CEG Solutions

Location: Washington DC

Posted Dec 21, 2024

The job description for the Associate Project Manager Construction role at the company seeks a high-potential individual with a dynamic personality and an acute passion for managing sustainability projects. The role involves developing task order proposals, managing technical and administrative staff, ensuring project completion within budget and schedule, and monitoring project financials. Success in this position requires a Bachelor's degree in engineering or construction management, 2+ years of relevant experience, and the ability to work irregular hours. The company values strong communication skills, problem-solving abilities, and a commitment to excellence.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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