Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Staff Engineer - SRE

Company: GEICO

Location: Washington DC

Posted Dec 21, 2024

The job posting is for a Staff Engineer position at GEICO, a company seeking to transform its IT model to a tech organization with engineering excellence as its mission. The ideal candidate should have deep understanding of technology risk management, site reliability engineering principles, and planning to design and implement resilient systems. The role involves technical leadership, designing and executing strategies to improve reliability and resilience, collaborating with teams, and utilizing various programming languages and tools. The candidate should have 6+ years of professional reliability or software engineering experience, 4+ years in open-source frameworks, and 3+ years in architecture and design. The annual salary range is $11500000 to $23000000, and the position offers a Total Rewards Program.

Furnishings Designer #725

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate Sergeant at Arms is advertising for a Furnishings Designer position. The job requires at least five years of experience in furniture design and proficiency with AutoCAD. Key responsibilities include collaborating with Furnishings Artisans, preparing engineering schematics, and developing CAD drawings. The role involves working with hazardous materials and requires a high school diploma. The agency offers a comprehensive benefits package to federal employees.

Furnishings Designer #725

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate is seeking a Furnishings Designer. The job requires experience in furniture design, AutoCAD skills, and knowledge of traditional cabinetry styles. The agency provides a comprehensive benefits package to federal employees.

IT Specialist (Cybersecurity), CG-2210-14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a position in the Chief Information Officer Organization of the Federal Deposit Insurance Corporation (FDIC), specifically in the Cyber Risk Management Section. The role involves leading and managing cyber risk management efforts, focusing on DevSecOps and Application Security. The position requires U.S. citizenship, a background investigation, and at least one year of specialized experience in IT and cybersecurity. The role also necessitates strong communication and problem-solving skills.

Supervisory Human Resources Specialist (Director, Talent Technology Solutions) (DE)

Company: Department of Commerce - Office of the Secretary

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Supervisory Human Resources Specialist (Director, Talent Technology Solutions) in the Department of Commerce. The role requires U.S. citizenship and successful completion of a background check. The position is under the DOC Alternative Personnel System (CAPS) and is equivalent to the GS-15 grade level. Specialized experience of one year is required, with no positive education requirement. Various hiring authorities are available, including those for veterans, persons with disabilities, and military spouses.

Art Specialist - Washington D.C.: 2024-3232

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 21, 2024

The Art Specialist role involves leading art classes for young campers (ages 3-6) with a provided curriculum. Responsibilities include preparing activities, managing classrooms, ensuring safety protocols, and representing the Headfirst brand. The role requires enthusiasm, dedication, and the ability to work with small children in various outdoor conditions.

Supervisory Sanctions Enforcement Officer (Section Chief)

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The job posting is for a Supervisory Sanctions Enforcement Officer (Section Chief) position at the Departmental Offices, Terrorism and Financial Intelligence - Office of Foreign Assets Control (OFAC). The role involves directing a team to investigate possible violations of OFAC sanctions, recommend and implement enforcement responses, and coordinate with relevant agencies. Key requirements include U.S. citizenship, successful background investigation, and compliance with federal ethics laws. Specialized experience is required for GS-15 and GS-14 levels, involving interpreting and applying U.S. economic and trade sanctions laws, leading investigations, and managing teams. The position offers competitive salaries, bonuses, and a comprehensive benefits package, including health insurance, retirement programs, and flexible work schedules.

Tax Editor (Remote)

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 21, 2024

Thomson Reuters is seeking a passionate and experienced tax professional to join as a Tax Editor. The role involves creating comprehensive tax advisory content, monitoring tax developments, managing expert relationships, and collaborating on AI-driven tax advisory solutions. The ideal candidate should have a CPA certification, law degree with LL.M in Taxation, and at least 7 years of tax advisory experience. Strong communication, analytical, and writing skills are essential. The company offers a competitive benefits package, flexible work environment, and opportunities for professional growth.

Computer Systems Engineer - Pega Resource

Company: Leidos

Location: Washington, DC

Posted Dec 21, 2024

Leidos is seeking an experienced Computer Systems Engineer - Pega Resource to join the National Airspace System (NAS) Integration Support Contract (NISC IV) to support the Federal Aviation Administration in the Washington DC Office. The role involves designing, developing, and maintaining high-quality software solutions, operational support, and involvement in all phases of the software development lifecycle. Required qualifications include a degree in Computer Science, Mathematics, Engineering, or related field, along with relevant experience in Pegasystems software and PEGA platform management.

Supervisory IT Specialist

Company: Other Agencies and Independent Organizations - Peace Corps

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Supervisory IT Specialist position in the Security and Governance Directorate at Peace Corps Headquarters in Washington DC. The role involves institutionalizing IT security processes and ensuring compliance with federal regulations. Requirements include US citizenship, age, direct deposit for salary, Selective Service registration for males, background investigation, Top-Secret clearance, drug testing, trial period completion, E-Verify, and adherence to Peace Corps conditions of employment.

Surgical Technician

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Dec 21, 2024

The text describes a job opening for a Surgical Technician position at the Mann-Grandstaff VA Medical Center in Spokane, Washington. The position requires U.S. citizenship, background investigation, and drug testing. The role involves assisting surgeons during procedures, handling contaminated items, and maintaining quality control. Specialized experience or equivalent education is required. The position requires flexible work hours, including nights, weekends, and holidays. The VA offers comprehensive benefits to its employees.

Transportation Specialist - DIRECT HIRE

Company: Department of Transportation - Federal Highway Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The role involves serving as a subject matter expert for safety programs to reduce roadway fatalities and serious injuries. The incumbent will provide technical support, develop standards, and assist with strategic planning. U.S. citizenship is required, and specialized experience is needed for qualification. The position involves travel, background investigation, and potential telework. Key skills include transportation knowledge, partnering, oral and written communication.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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