Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Real Estate Manager

Company: CBRE

Location: Washington, DC

Posted Dec 20, 2024

The CBRE Property Management Manager role involves supervising a team responsible for operational and financial activities of a property or small portfolio. Key responsibilities include managing staff, overseeing daily activities, preparing reports, controlling budgets, and acting as a primary contact with property owners. The role requires a Bachelor's Degree, 3-5 years of relevant experience, strong leadership skills, and proficiency in Microsoft Office. CBRE offers a comprehensive benefits package, 401k, and opportunities for career growth. The company values diversity and provides reasonable accommodations for individuals with disabilities.

Director of International Patent Litigation

Company: Apple

Location: Washington, DC

Posted Dec 20, 2024

Apple is seeking a Director of International Patent Litigation to lead its global patent cases, both offensive and defensive. The role involves working closely with senior leadership to protect Apple's interests worldwide, developing strategies for international patent litigation, mentoring the patent litigation team, and advocating for balanced patent law and policy. The ideal candidate should have a JD degree, 15+ years of relevant experience, and a proven ability to manage complex patent litigation and strategy. The base pay range is between $283,400 and $453,300, with additional benefits including comprehensive medical coverage, retirement benefits, and opportunities for stock ownership.

Director Production Affordable Housing

Company: ORIX Corporation USA

Location: Washington, DC

Posted Dec 20, 2024

The Director's role involves soliciting, reviewing, and structuring potential loans for various product types. Key responsibilities include cultivating relationships with borrowers, marketing loan programs, monitoring financing needs, and representing the company at conferences. The ideal candidate should have a Bachelor's degree, extensive experience in commercial mortgage banking, and a strong background in affordable housing. Exceptional relationship-building skills, strategic thinking, and time management abilities are required.

Enterprise Account Executive, Core, Public Sector: Federal Civilian

Company: Salesforce

Location: Washington, DC

Posted Dec 20, 2024

Salesforce, a leading company in AI+ Data +CRM, is seeking experienced sales professionals to grow their customer base in Federal communities. The role involves selling a full product portfolio, developing customer relationships, and driving strategic initiatives. Salesforce offers a supportive work environment with a focus on employee learning and development, inclusive culture, and competitive benefits.

Associate Chief Nurse Executive (Rehabilitation Long Term Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 20, 2024

The Nurse IV Associate Chief Nurse (ACN) Rehabilitation and Long-Term Care (RLTC) role involves substantial leadership responsibilities, influencing the organizational healthcare mission. The position requires U.S. citizenship, passing a drug test, Selective Service Registration for eligible males, and a probationary period. Qualifications include English proficiency, a nursing degree from an accredited school, current nursing registration, and specific experience and education criteria. Preferred experience includes a Doctoral degree in Nursing and extensive leadership experience in various settings. The role involves light physical tasks and working closely with others. Full vaccination against COVID-19 is mandatory for this position.

Program Manager (US Federal)

Company: Workday

Location: Washington DC

Posted Dec 20, 2024

Workday is a company that aims to revolutionize the enterprise software market with a focus on putting people first. They have a culture that values happiness, development, and contribution of every employee. They look after their people, communities, and the planet while being profitable. They are seeking a Program Manager to support their growing Federal business and drive the successful implementation of large-scale cross-organizational strategic programs aimed at enterprise growth in the Federal market.

Technical Solution Engineering Lead

Company: Leidos

Location: Washington DC

Posted Dec 20, 2024

Leidos is seeking a Technical Solution Engineering Lead for their Defensive Cyber Operations DCO Practice Area in Reston VA. The role involves defining and executing the technical solution engineering strategy, driving revenue growth, and fostering strong relationships with customers. The candidate must have a relevant Masters degree, 15+ years of experience in cyber security operations, architecture engineering, and prototyping of new capabilities. They must also have experience in managing and leading the engineering sales cycle and bridging the gap between technical and non-technical stakeholders.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Washington, MI

Posted Dec 20, 2024

The job description is for a position at a large grocery chain, Kroger, which emphasizes providing exceptional customer service and health and wellness services. The role involves supporting company initiatives, adhering to regulations like HIPAA, assisting pharmacists, and maintaining a clean and organized work environment. The ideal candidate should have a high school diploma or GED, be at least 18 years old, and be able to handle confidential information. Kroger values its employees, offering growth opportunities and a supportive work environment.

White House Editor

Company: The Washington Post

Location: Washington, DC

Posted Dec 20, 2024

The Washington Post is hiring an experienced editor to lead White House coverage, requiring at least 10 years of journalism experience, including five years as an editor. The role involves managing reporters, driving scoop-driven reporting, and ensuring high-quality, nuanced stories. The ideal candidate should excel in deadline-driven environments and have a track record of managing talent and resources effectively.

Sr. Systems Administrator

Company: Leidos

Location: Washington DC

Posted Dec 20, 2024

The Leidos National Security Sector is offering an immediate opening for a Senior Systems Administrator at the Pentagon. The role involves supporting the G2 Army MI Enterprise SENTINEL program, which provides IT repair maintenance operations, logistics, and engineering services. The successful candidate will perform various systems administrator duties, manage Microsoft server infrastructure solutions, and lead manage projects approved by the Government.

Sector Engagement and Risk Specialist

Company: Bank of America

Location: Washington, DC

Posted Dec 20, 2024

Bank of America is seeking a Sector Engagement and Risk Specialist for their External Engagement & Risk Governance team within Global Information Security (GIS). The role involves overseeing GIS participation in external public-private partnerships, developing strategic communication plans, and maintaining a governance framework for external sector efforts. The ideal candidate should possess strong organizational, analytical, and communication skills, with experience in project management and multi-tasking in a matrixed environment. They should also have a proven ability to communicate complex information in simple terms and build relationships within GIS and the broader Bank of America Enterprise. The role offers opportunities for career growth, competitive benefits, and a collaborative work environment.

Supervisory IT Specialist - Applications Software (Programmer)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This text describes a career opportunity with the U.S. Department of Justice, specifically for corrections professionals. The role involves fostering a humane and secure environment, ensuring public safety, and preparing individuals for successful reentry into communities. The agency values a diverse and innovative workforce, emphasizing humanity and normalcy in their approach. The job requires U.S. citizenship, and there are special conditions of employment including potential relocation, background checks, and a probationary period for supervisory roles. The position is not part of a bargaining unit, and the agency is committed to diversity and inclusion. Benefits include a comprehensive package designed to make a federal career rewarding.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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