Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

TO5 Ruby on Rails Developer

Company: Accenture

Location: Washington, DC

Posted Dec 20, 2024

Accenture is seeking a Ruby Developer for a position in Arlington, VA or Denver, CO. The role involves supporting ongoing web application development using multiple open source frameworks and a continuous integration environment with automated continuous deployments. The developer will work with product owners and colleagues to interpret feature requests and develop software in iterative design-build-test cycles using an Agile development process. Key responsibilities include designing, building, and testing software components using Ruby on Rails, regularly checking code into the continuous integration pipeline, and developing and expanding unit and integration tests. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Sales Repsentative - Future Opportunities

Company: Sleep Number

Location: Washington DC

Posted Dec 20, 2024

Sleep Number is a sleep wellness technology leader that has been improving over 15 million lives with their smart beds for nearly four decades. They are guided by a purpose to improve the health and wellbeing of society through higher quality sleep. The company has a pipeline of talented individuals for their Retail Sales Team and offers world-class customer experience, proven sales process, and career growth opportunities. They provide guaranteed base pay plus uncapped commissions and monthly bonus incentives, most team members will earn a total annual compensation package of $49000-$69000, and offer an extensive benefits package including medical and pharmacy benefits, dental, life and disability insurance, a matched 401k Plan, paid time off, and much more. Safety is a top priority for Sleep Number supporting customers and team members wellbeing, and they are an equal opportunity employer.

Client Service Associate

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A fast-growing company, previously a startup, is hiring Client Service Associates in Mclean. The role involves resolving client inquiries through various channels, assisting with account setup, monitoring compliance, and handling sensitive information. The company offers a collaborative office environment, catered lunch twice weekly, and a starting pay of $17/hr with potential increases. Permanent employment is possible after a 3-4 month evaluation period.

REGIONAL SALES MANAGER - FEDERAL DOD

Company: Netskope

Location: Washington, DC

Posted Dec 20, 2024

Netskope, a leading cloud security company, is seeking a Regional Sales Manager-Federal DoD. The role involves prospecting, qualifying, and closing new business with DoD agencies. The ideal candidate should have a proven track record in cybersecurity and networking technologies, with deep knowledge of the US Department of Defense market. Netskope values openness, honesty, and transparency, fostering a fun, supportive, and interactive work environment.

Accounting Manager

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A global company is seeking an Accounting Manager for Bellevue, WA. The ideal candidate should have a strong background in technical accounting or operations, preferably from public accounting or a public company. Responsibilities include managing end-to-end projects, communicating business requirements, conducting technical accounting research, and partnering with cross-functional teams for process improvements. A Bachelor's degree in Accounting or Finance is required, with a CPA preferred. At least 6 years of relevant accounting experience in a public company or 5 years with a large regional or Big Four accounting firm is desired.

Director (Enterprise Support Services), MC-2210-3A

Company: Other Agencies and Independent Organizations - Millennium Challenge Corporation

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Office of the Chief Information Officer (OCIO) within the Department of Administration and Finance, Millennium Challenge Corporation (MCC). The role is equivalent to GS-15 and uses a pay band system, specifically MC-3A. The position requires a federal security clearance, with potential for a recruitment/relocation bonus. The ideal candidate must have at least one year of specialized experience in managing IT operations, serving as a contracting officer representative, and presenting technical information. The resume must clearly document this experience and reflect IT-related competencies. Salary is determined by experience, skill set, and budget availability.

Pharmacy Technician

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Dec 20, 2024

The Kaiser Permanente Pharmacy Technician plays a crucial role in supporting the daily workflow of the pharmacy, ensuring timely and appropriate distribution of drug therapy, and providing excellent customer service to patients. The job requires working knowledge and competency with cashiering processes and procedures, as well as adherence to Kaiser Permanente Cash Security and Compliance standards.

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Company: Apple

Location: Washington, DC

Posted Dec 20, 2024

Apple Retail is seeking a Specialist to deliver exceptional customer service, build brand loyalty, and create owners of Apple products and services. The role involves understanding customer needs, customizing recommendations, and staying updated on Apple's products, services, and sales processes. The Specialist will also support peers, maintain accuracy, and contribute to an inclusive environment. Minimum qualifications include availability to work flexible hours and reliably attend work. Preferred qualifications include knowledge of Apple products, ability to personalize solutions, work in a fast-paced environment, and demonstrate curiosity and teamwork. The role offers competitive pay, benefits including medical and dental coverage, retirement benefits, and educational reimbursement, and potential for discretionary bonuses or commission payments.

Tribal Affairs Program Manager

Company: Department of Energy - Department of Energy - Agency Wide

Location: Richland, Washington Richland, Washington

Posted Dec 20, 2024

This job posting is for a Tribal Affairs Program Manager position at the Hanford Field Office, Department of Energy. The role involves managing tribal nation issues and policy support. Requirements include U.S. citizenship, e-Verify participation, Selective Service registration for eligible males, and completion of a background check. The position does not support full-time remote work. Specialized experience is required, defined as meeting 2 of 3 criteria: developing strategies for program activities, preparing written materials for high-level meetings, and facilitating negotiations with third parties. Volunteer experience is considered qualifying. The Department of Energy fosters a diverse and inclusive workplace and offers a comprehensive benefits package.

Environmental Health Data Scientist/Engineer

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a Title 42 position in the Office of Chemical Safety and Pollution Prevention, Office of Pollution Prevention and Toxics, New Chemicals Division. The role is office-centered, requiring regular on-site presence, but EPA offers work-from-home and flexible schedule options. The position requires a doctoral degree in a relevant scientific field, extensive experience, and recognition as an expert in the field. Qualified candidates can earn up to $250,000 annually and enjoy comprehensive federal benefits, including work-life quality options and potential eligibility for Public Service Loan Forgiveness.

Federal - Data Science Practitioner

Company: Accenture

Location: Washington, DC

Posted Dec 20, 2024

Accenture Federal Services in McLean or Chantilly, VA, is seeking a data professional to manage, architect, and analyze big data. The role involves creating data-driven insights, addressing data acquisition challenges, and contributing to asset offerings. Required qualifications include client-facing experience with federal government customers, big data analysis experience, and Python proficiency. US citizenship is mandatory. Accenture Federal Services is committed to diversity and inclusion.

Aesthetics Nurse Practitioner - Free Tox Training Included!

Company: Pinch

Location: Seattle, Washington

Posted Dec 20, 2024

Pinch, a concierge med spa, is expanding into Seattle and seeking Advanced Practice Registered Nurses (APRNs) to join their team. Pinch offers flexible scheduling, no upfront costs, and comprehensive support for aesthetic treatments in clients' homes. Successful providers are passionate about aesthetics, self-motivated, and committed to excellence. Key responsibilities include administering treatments, engaging in continuous professional development, managing medical products, maintaining client records, and marketing services. Requirements include an active APRN license in Washington, entrepreneurial aspirations, and proficiency in social media and networking. Benefits include free training, flexible scheduling, and the opportunity to earn extra income.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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