Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Bloomberg Economics - Asia Geoeconomics Analyst

Company: Bloomberg LP

Location: Washington, DC

Posted Dec 20, 2024

Bloomberg Economics is seeking an experienced East Asia expert to join their dynamic research team. The role involves analyzing geopolitical events in East Asia and their economic implications, developing data sets and models, and providing insights to inform decisions across markets and industries. The ideal candidate should have 8+ years of relevant experience, a degree in a related field, strong writing and communication skills, and proficiency in English. Additional skills such as knowledge of Chinese or other regional languages, experience in government or international institutions, and expertise in critical technologies are highly valued. The position offers a competitive salary range of $130,000 - $185,000 annually, comprehensive benefits, and opportunities for professional growth.

Financial Management Specialist (P) (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Railroad Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job position within the Office of the Chief Financial Officer (RCFO) of FRA in Washington, D.C. The role involves coordinating budget, financial, and accounting activities. As experience grows, the candidate will be entrusted with more independent judgments and decisions related to FRA's IAA processes. The position requires U.S. citizenship, submission of required documents by the closing date, and online application with resume. Conditions of employment include Selective Service registration, varying position sensitivity and risk, potential security clearance, background investigation, drug testing, government travel card, financial disclosure, and probationary period. Qualifications include specific experience in inter-governmental business and federal financial systems, and either education or experience qualifications for the grade. KSAs required include problem-solving, technical competence, and oral communication skills. The position may be eligible for remote work, with eligibility based on mission requirements and supervisory determination.

Operations Manager

Company: Judicial Branch - U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The United States Court of Appeals for the Federal Circuit (CAFC) is a unique court with nationwide jurisdiction in areas like international trade, patents, and government contracts. It requires a U.S. citizen or eligible individual for employment. The position involves administrative, technical, or professional work with supervisory experience. Qualifications include a bachelor's degree, five years of relevant experience, and knowledge of case administration and management processes. Preferred qualifications include postgraduate degrees, Federal Judicial Center training, and experience in process improvement.

Carpenter

Company: Other Agencies and Independent Organizations - Federal Reserve System--Board of Governors

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Carpenter's role involves constructing, erecting, installing, and repairing structures, requiring five years of specialized experience and knowledge of carpentry methods and techniques. The position necessitates reading blueprints, using manual or power tools, and sometimes lifting up to 50 pounds. Effective communication skills are required as the Carpenter interacts with all staff levels. The job is physically demanding, often involving bending, kneeling, stooping, and working in uncomfortable positions. It's a full-time, on-site position in Washington DC, with potential exposure to weather conditions and woodworking hazards.

Personal Banker - Union Market

Company: PNC

Location: Washington, DC

Posted Dec 20, 2024

PNC values its employees as its greatest asset, fostering an inclusive workplace culture where all employees feel respected and valued. The Personal Banker role in a Traditional Branch involves strengthening customer relationships, engaging in sales conversations, and identifying appropriate financial solutions. The position is based in Washington, DC at the Union Market branch. Key responsibilities include acquiring and deepening the branch customer base, managing customer experiences, collaborating with ecosystem partners, and driving proactive sales conversations. Successful candidates should possess skills in accountability, banking, client loyalty, customer experience, and leveraging technology. No degree is required, but related experience or product knowledge is preferred. PNC offers a comprehensive range of benefits and incentives.

Weekend Daytime Concierge (Sat & Sun, 7a-3p)

Company: Bozzuto

Location: Washington, DC

Posted Dec 20, 2024

Bozzuto is a community-focused organization that aims to deliver exceptional experiences to all stakeholders. The Resident Concierge role is key in creating stellar first impressions, building relationships, and fostering a sense of community. The position requires 2+ years of hospitality or retail experience, strong communication skills, and an ability to lift up to 25 pounds. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement, fostering a diverse and inclusive workplace.

Clinical Nurse Manager, Surgery

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Dec 20, 2024

The job description outlines the role of managing clinical care operations for an MFA practice group. Key responsibilities include overseeing staff utilization, scheduling, and productivity, as well as reviewing and screening non-physician clinical staff. The role also involves developing training programs, clinical policies, and quality improvement initiatives. A Master's degree in Nursing, current RN license, and at least 4 years of nursing experience, including 2+ years of clinical management/supervisory experience, are required. The position is part of the George Washington MFA, a leading healthcare provider in the DC metro region with strong ties to GW School of Medicine and Health Sciences.

Network Security Engineer

Company: Merrill

Location: Washington, DC

Posted Dec 20, 2024

Bank of America is seeking a Network Security Engineer with 5+ years of experience in Network or Cloud Security. The role involves serving as a subject matter expert, designing and implementing security systems, and driving complex technical projects. Key responsibilities include overseeing major engineering milestones, identifying risks, and mentoring team members. The position offers a competitive salary range of USD 98,400.00 - 160,800.00 per year, along with benefits and potential discretionary incentives. The company values a diverse and inclusive workplace, focusing on teammate wellness, and community impact.

Program Manager

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This is a permanent, full-time position with the US Army Corps of Engineers, Directorate of Civil Works, located in Washington, DC. The role is developmental, starting at GS-13 with potential promotion to GS-14. It requires specialized experience, including work on Capitol Hill, expert knowledge of program management, and application of administrative laws.

Sr. Consultant

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

The Associate position focuses on supporting the client's Enterprise Lead Solution, maintaining and improving real-time systems, and developing data-rich reports to measure dealership performance.

Leasing Consultant

Company: Bozzuto

Location: Washington, DC

Posted Dec 20, 2024

Bozzuto is a community-focused organization that aims to deliver exceptional experiences to all stakeholders. They value creativity, concern, passion, and the pursuit of perfection. As a Sales & Marketing Associate, one's primary responsibilities include converting leads into community tours, conducting personalized tours, building brand loyalty, and generating awareness via social media. The role requires a customer-focused mentality, excellent communication skills, proficiency in social media, and a sharp professional appearance.

Business Manager, Capital One Shopping (Remote-Eligible)

Company: Capital One

Location: Washington DC

Posted Dec 20, 2024

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. This role offers a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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