Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Classified Linux Administrator

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 15, 2024

The Aerospace Corporation is seeking a Classified Linux Administrator Site Reliability Engineer Staff III to perform operations and maintenance of multiuser computer systems in a classified environment, supporting rocket scientists with scientific and engineering analyses for critical national space assets. The role requires strong enterprise Linux expertise, programming/scripting skills, and experience with system security hardening and accreditation. The position is located in Chantilly, VA and requires a TSSCI security clearance and US citizenship.

MRI Technologist - Bellevue - FT/Evening

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Dec 15, 2024

The job involves providing high-quality patient imaging, specifically MRI, in accordance with physicians' orders. The role encompasses ensuring patient safety, maintaining equipment, and adhering to safety standards. Key responsibilities include performing quality images, developing films, evaluating images for technical quality, and providing patient education. The role also involves customer service, maintaining patient and employee safety, and general behavior expectations such as punctuality and teamwork. Basic qualifications include a high school diploma, certification as a Radiologic Technologist, and Basic Life Support certification. Preferred qualifications include MRI experience and experience with cross-sectional anatomy.

Staff Accountant

Company: Analytica

Location: Washington DC

Posted Dec 15, 2024

Analytica is seeking a Staff Accountant to perform various accounting and finance related duties, including accounts payable, accounts receivable, and payroll. The role also involves assisting with office administration duties and working with a diverse team of data and analytics professionals. The position requires a Bachelor's degree in Accounting or Finance, 2 years of experience in an accounting role, and previous payroll experience. The company is a leading consulting and information technology solutions provider to public sector organizations.

SUPPORT CONTRACTS MANAGER

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 15, 2024

This public notice flyer informs applicants about potential vacancies, specifying application procedures and requirements. It outlines conditions of employment, including citizenship, security clearance, and registration for Selective Service. Specialized experience is required, with a focus on contract management and oversight. The position may involve travel and requires a valid driver's license. It's a bargaining unit position under the Department of Defense Priority Placement Program.

Sales Engineer - Federal

Company: WalkMe

Location: Washington DC

Posted Dec 15, 2024

WalkMe is a pioneer in the Digital Adoption Platform (DAP) domain, empowering business leaders to leverage technology effectively. The company seeks a Sales Engineer to support the Account Executive, develop technical relationships, and communicate WalkMe's value to customers. The role requires extensive experience in SaaS sales, Federal Acquisition processes, and working with CRM systems like SFDC. WalkMe is committed to fostering an inclusive culture and offers flexible work arrangements, professional development, and comprehensive health care coverage.

Principal Product Manager

Company: GEICO

Location: Washington DC

Posted Dec 15, 2024

GEICO is looking for a skilled individual to join their growing product team in a collaborative leadership role. The ideal candidate should have experience in managing large programs, be highly technical, and drive the sales experience. They should be a committed and energetic individual with excellent coaching and mentoring skills. The role involves working across stakeholders in technology, business, product management, and design to build and execute a best-in-class sales experience.

Systems Integrator L1-6

Company: Core One

Location: Washington DC

Posted Dec 15, 2024

Core One is seeking a Systems Integrator L16 to support their IC program. The position requires a TSSCI w Poly clearance and a minimum of 3 years of specialized experience. The company offers a competitive total compensation package and values exceptional performance. Core One is an Equal Opportunity Employer.

Business Development Analyst

Company: BLN24

Location: Washington DC

Posted Dec 15, 2024

BLN24 is a winning digital creative agency supporting the US Federal Government. They seek a skilled New Business Development Analyst to join their team, responsible for identifying growth opportunities, creating strategies, and supporting proposal and capture processes. The role requires strong communication skills, problem-solving abilities, and experience in new business development. BLN24 offers competitive benefits, a flexible work environment, and a focus on employee well-being.

Senior Program Associate

Company: Dcode

Location: Washington DC

Posted Dec 15, 2024

Dcode is a company that aims to improve government operations through technology and innovation. They offer advisory services and are looking for a Senior Program Associate to support their fast-growing government business. The role involves building relationships with government leaders, assisting with client advisory work, and drafting reports and deliverables. The company values diversity, inclusivity, and a collaborative environment.

Tax Advisory Manager

Company: Amentum

Location: Washington DC

Posted Dec 15, 2024

The Tax Advisory Manager role at Amentum is a dynamic and challenging position responsible for tax research, planning, and modeling projects. The individual must have 4+ years of experience with a CPA and MBA, or 6+ years with a Bachelor's degree and CPA, or 8+ years with a Bachelor's in Accounting. The role requires strong organizational, analytical, and interpersonal skills. Light travel to Herndon VA or Chantilly VA is required.

Senior Microsoft Systems Engineer

Company: FINRA

Location: Washington DC

Posted Dec 15, 2024

The Senior System Engineer is responsible for implementing, testing, and documenting systems and components using core platforms and services such as Microsoft M365, Active Directory, Network File Servers, and PKI Certificate Services. The role involves reviewing and analyzing process and system specifications, designing and implementing operating systems and system software products, and ensuring the company's reliability, availability, and serviceability metrics are sustained and improved. The position also requires overseeing implementation of security guidelines, performing field-level hardware repairs and upgrades, and documenting and communicating status in a timely manner.

Fair Lending Compliance Manager

Company: NewRez

Location: Washington DC

Posted Dec 15, 2024

The text describes a job position for a Fair Lending Compliance Manager. The role involves managing the company's fair lending program, ensuring compliance with laws and regulations, and overseeing fair lending monitoring and testing of lending portfolios. The manager is expected to advise on fair lending risk issues, partner with business unit managers, and ensure employees are trained to comply with fair lending requirements.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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