Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Manager - Account Management

Company: Sanity

Location: UK

Posted Dec 23, 2025

Sanity.io is seeking a Manager Account Management to lead a high-performing team, drive customer growth, and collaborate with cross-functional teams. The role involves strategic account planning, operational rigor, and fostering a culture of excellence. The company emphasizes innovation, customer obsession, and a diverse, inclusive culture with significant funding and growth opportunities.

SEC Reporting Manager

Company: HighLevel

Location: United States

Posted Dec 23, 2025

HighLevel seeks an SEC Reporting Manager to handle public company filings, with expertise in GAAP and SEC regulations. The role involves process improvements and collaboration across teams. Apply with 'ENDORSING' and the tag.

[製造・流通領域] Project Manager

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description highlights opportunities for career growth and collaboration with IBM's technologies to drive customer transformation. The role involves strategic planning, project management, and innovative solutions across various industries. Required expertise includes project leadership and IT system design, with preferred experience in stakeholder engagement and large-scale team management. The position emphasizes creativity, problem-solving, and leadership in delivering value through IBM's technology portfolio.

Sr. CRM Analyst

Company: Welltech

Location: Spain,Cyprus,Poland

Posted Dec 23, 2025

Welltech promotes wellness globally with innovative products and a mission to empower users. They seek a Senior CRM Analyst to drive retention strategies, offering a culture of growth and impact.

Managing Director AMER Advertising Solutions

Company: Kochava

Location: United States

Posted Dec 23, 2025

Kochava offers a unified platform for advertisers and publishers, focusing on measurement and attribution. They're seeking a Managing Director to lead sales in the Americas, emphasizing growth and innovation. The company values diversity and inclusion.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

Elite's automation platform offers law firms cloud-native solutions for financial and operational management, with a job description highlighting strategic leadership for SaaS cloud capabilities. The role involves cross-functional collaboration, customer relationship building, and remote work across US time zones.

Vice President Commercial & Channel Sales

Company: DNSFilter

Location: Remote

Posted Dec 23, 2025

DNSFilter emphasizes customer protection and innovation, seeking a VP to drive growth through sales leadership and channel strategy, fostering a culture of accountability and performance.

Junior Account Manager

Company: Unlimited Technology

Location: Remote

Posted Dec 23, 2025

Unlimited Technology emphasizes core values and innovation, offering rewarding careers with cutting-edge technology. They seek a Sales Account Manager to drive growth and customer satisfaction through strategic sales and account management.

Web Analyst Web Data and Analytics

Company: Best Egg

Location: Remote / Flexible

Posted Dec 23, 2025

Best Egg is a market-leading financial platform focused on building financial confidence through innovative solutions and tools. The company is acquiring Barclays to expand its resources and global reach, offering competitive benefits, growth opportunities, and a collaborative culture. The role of a Web Analyst involves data analysis, reporting, and supporting business strategies with tools like Tealium and Mode.

Quality Engineer-Middleware

Company: IBM

Location: Gurgaon, IN

Posted Dec 23, 2025

The text describes a role at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and career growth. It outlines responsibilities in testing automation and required technical expertise, presenting the opportunity as impactful and development-oriented.

PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This text describes a career role at IBM Consulting emphasizing global collaboration, client relationships, technical expertise, and career growth opportunities. It highlights responsibilities involving financial operations, process improvement, and leadership development within a supportive ecosystem.

Principal Software Development Engineer - Maps

Company: Mapbox

Location: USA

Posted Dec 23, 2025

Mapbox is a leading platform for location-aware businesses, offering innovative mapping solutions and partnerships. They seek a Principal Software Engineer to drive technical excellence and AI strategies while maintaining high standards for product quality and customer focus.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

Related Pages

© 2026 Job Transparency. All rights reserved.