Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Senior Supply Chain Strategist

Company: Red Cell Partners

Location: USA

Posted Dec 13, 2025

Vantive Technology seeks a supply chain expert to join their preseed startup, focusing on scenario planning and predictive modeling for supply chains. The role involves client engagement, cross-functional collaboration, and offers potential full-time conversion.

Regional Marketing Manager

Company: GitLab

Location: USA

Posted Dec 13, 2025

This job description outlines the role of a Regional Marketing Manager at GitLab, detailing responsibilities such as driving sales pipeline growth, collaborating with cross-functional teams, and managing regional campaigns. It highlights required skills in marketing, project management, and data-driven approaches, while emphasizing a remote work environment and team focus on scalable programs and measurement.

Voice of Customer - Product Program Manager

Company: Grafana Labs

Location: UK

Posted Dec 13, 2025

This remote UK role as a Voice of Customer Product Program Manager involves scaling VoC programs, collaborating with cross-functional teams, and leveraging AI tools. It offers career growth in RampD or Product roles with competitive compensation and RSUs.

Data Analyst - Product

Company: Kraken

Location: USA

Posted Dec 13, 2025

Kraken is seeking a Data Analyst Product to join their mission-focused team, emphasizing crypto values, global adoption of cryptocurrency, and industry-leading security. The role involves data-driven decisionmaking, cross-functional collaboration, and developing tools for product performance insights. Applicants must demonstrate expertise in data analysis, SQL, Python, and a passion for crypto, with opportunities for remote work across 70+ countries.

Customer Success Manager II - SLED

Company: ExtraHop

Location: USA

Posted Dec 13, 2025

This job description highlights opportunities to make a significant impact in a growing company, deliver innovative solutions, and work with supportive teams and valued customers. It emphasizes collaboration, customer success, and professional growth while outlining key responsibilities and qualifications for the role.

Principal Compensation Partner

Company: PagerDuty

Location: USA

Posted Dec 13, 2025

This job posting seeks a Principal Compensation Partner to design and implement global compensation programs, collaborate with leadership, and ensure market competitiveness. It outlines qualifications, responsibilities, and salary ranges for the role.

Senior Software Engineer - Quora, Ads

Company: Quora

Location: USA

Posted Dec 13, 2025

Quora seeks an engineer to join their Ads team, focusing on data-driven ad platforms. The role involves building scalable systems for advertisers, with benefits like remote work and competitive salaries. The company emphasizes diversity, innovation, and global impact through its mission to grow collective intelligence.

Sr. Manager - Sales Operations

Company: Databricks

Location: USA

Posted Dec 13, 2025

This job description highlights a leadership role in transforming sales operations with global impact, requiring experience in automation and managing distributed teams. It emphasizes growth opportunities and strategic influence across multiple functions.

Tech Lead

Company: Nearform

Location: USA

Posted Dec 13, 2025

This job posting highlights a permanent Senior Python Software Engineer role with remote work flexibility, competitive salary, and comprehensive benefits. The position requires travel to client sites but offers a collaborative environment with opportunities for professional growth. Nearform emphasizes innovation, technical excellence, and a supportive work culture.

Voice of Customer - Product Program Manager

Company: Grafana Labs

Location: Sweden

Posted Dec 13, 2025

This job posting describes a fully remote Voice of Customer Product Program Manager role in Sweden, emphasizing collaboration with cross-functional teams, customer feedback analysis, and career growth opportunities in RampD or Product roles. It outlines responsibilities, required skills, and compensation details, presenting a professional opportunity with clear expectations.

Client Services Coordinator

Company: TrueML

Location: USA

Posted Dec 13, 2025

This job posting seeks a Client Services Specialist with 13 years of experience in administrative or client service roles. The position involves managing client communications, data processes, and compliance tasks in a fast-paced environment. Requirements include strong communication skills, attention to detail, and proficiency with office software. The role offers nonexempt employment with an hourly wage range of $19-$21.

Senior Channel Account Manager (Technology Alliances)

Company: Cobalt

Location: USA

Posted Dec 13, 2025

Cobalt, a cybersecurity company, seeks a Senior Channel Account Manager to expand partnerships and drive revenue. The role involves managing tech alliances, developing strategies, and offering competitive compensation, benefits, and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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