Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Key Account Manager

Company: Ralliant

Location: USA

Posted Dec 13, 2025

The text describes a sales role requiring expertise in technical products, strategic planning, relationship building, and team leadership. It emphasizes skills in sales attainment, market growth, and technical knowledge of instruments like oscilloscopes and spectrum analyzers, along with proficiency in Microsoft Office and travel requirements.

Strategic Core Account Executive, DHS

Company: Databricks

Location: Remote

Posted Dec 13, 2025

This job description highlights a Strategic Account Executive role at Databricks, emphasizing growth opportunities, technical expertise, and impactful client relationships in the Public Sector. The position requires experience in enterprise sales, innovation leadership, and value-driven execution within the big data and AI space.

Voice of Customer - Product Program Manager

Company: Grafana Labs

Location: Germany

Posted Dec 13, 2025

This job description outlines a fully remote Voice of Customer Product Program Manager role in Germany, emphasizing cross-functional collaboration, AI tool usage, and career growth opportunities. It details responsibilities like managing feedback channels, synthesizing customer insights, and optimizing workflows, while mentioning a competitive compensation range and RSUs for team ownership.

Data Analyst - Growth

Company: Kraken

Location: USA

Posted Dec 13, 2025

Kraken is hiring a Data Analyst to drive growth through data-driven insights, focusing on mission alignment, technical expertise, and global impact. The role emphasizes strategic thinking, cross-functional collaboration, and contributing to industry-leading security and crypto education initiatives.

Staff Software Engineer - Back End, Access

Company: Sprout Social

Location: Canada

Posted Dec 13, 2025

Sprout Social seeks a Staff Software Engineer to join their IAM team, offering growth, technical challenges, and competitive benefits. The role involves designing scalable solutions, collaborating with cross-functional teams, and contributing to a innovative tech environment with strong career development opportunities.

Staff Machine Learning Engineer - Quora

Company: Quora

Location: USA

Posted Dec 13, 2025

Quora, a remote-first company, seeks a Machine Learning engineer to enhance recommendation systems and AI platforms. The role offers impactful work on global projects with competitive benefits, emphasizing diversity and innovation in a collaborative environment.

Conversion Rate Optimization Specialist

Company: Twilio

Location: USA

Posted Dec 13, 2025

Twilio seeks a Conversion Rate Optimization Specialist to enhance digital experiences through AB testing and personalization. The role involves collaborating with cross-functional teams to improve conversion rates, with remote work options and competitive compensation.

French Speaking Jobs Greece Work Greece Fully Paid Relocation Package

Company: Mercier Consultancy MD

Location: Remote

Posted Dec 13, 2025

Mercier Consultancy offers exciting French-speaking roles in Greece with relocation, competitive salary, and professional growth. Responsibilities include customer service and CRM management. Ideal for those seeking cultural immersion and career advancement.

Danish Speaking Jobs Greece Work Greece Fully Paid Relocation Package

Company: Mercier Consultancy MD

Location: Remote

Posted Dec 13, 2025

Mercier Consultancy offers Danish-speaking job opportunities in Greece with relocation packages, competitive salaries, and professional growth. Ideal for professionals seeking a vibrant lifestyle and customer support roles with strong career advancement.

Supplier Insights Lead (EH)

Company: Pronghorn

Location: USA

Posted Dec 13, 2025

This job posting highlights Pronghorn's collaborative partnerships in the spirits industry, emphasizing opportunities for professional growth, real-world exposure, and impactful roles. The position offers strategic insights into industry trends and a chance to contribute to meaningful projects with respected brands.

Program Analyst - CS Workforce Management

Company: Netflix

Location: USA

Posted Dec 13, 2025

The Program Analyst role at Netflix involves data analysis, cross-functional collaboration, and workforce management. The position offers competitive compensation and comprehensive benefits, including health plans, retirement options, and flexible time off. It emphasizes analytical skills, operational excellence, and a dynamic work environment.

New Business Account Executive - Central (Commercial)

Company: GitLab

Location: USA

Posted Dec 13, 2025

This role at GitLab focuses on new business development, expanding market presence, and building relationships with high-growth companies. The position involves managing the sales cycle, collaborating with cross-functional teams, and contributing to the company's revenue growth in a dynamic environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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