Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Data Engineer - Data Integration Intern

Company: IBM

Location: Giza, EG

Posted Dec 23, 2025

IBM Consulting offers a career focused on long-term client relationships and innovation, with opportunities to work on hybrid cloud and AI projects. The role involves data engineering tasks, requiring skills in data pipelines, SQL, and cloud platforms, while emphasizing collaboration and professional growth.

AI Architect

Company: IBM

Location: New York, US

Posted Dec 23, 2025

The text promotes IBM Consulting as a career opportunity emphasizing innovation, collaboration, and growth. It outlines roles requiring expertise in cloud architecture, data engineering, and AI, while highlighting the company's focus on client impact and professional development.

Salesforce

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and growth opportunities. The role involves working with global clients, leveraging IBM technology, and contributing to impactful projects through technical expertise and continuous learning.

Package Consultant-SAP Cloud Integration

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

The text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients on hybrid cloud and AI projects, growth opportunities, technical expertise in SAP integration, and the impact of innovative solutions. It highlights career development, industry expertise, and the importance of strategic SAP solutions.

Product Manager - HashiCorp Platform Team

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This job description highlights a Product Manager role at HashiCorp Cloud, focusing on scale and performance engineering. The position involves leading strategy, collaborating with cross-functional teams, and ensuring reliable cloud solutions for enterprise customers. It emphasizes innovation, technical expertise, and impactful contributions to global cloud operations.

Business Transformation Consultant - Customer & Commerce Center of Competence (CoC)

Company: IBM

Location: London, GB

Posted Dec 23, 2025

This text describes a job posting for a Customer & Commerce Business Transformation Consultant at IBM Consulting. It outlines the role's responsibilities, required education (Bachelors Degree), preferred qualifications, and expertise in customer commerce transformation, digital transformation, and global team collaboration.

HR Advisor with Spanish

Company: IBM

Location: BUDAPEST, HU

Posted Dec 23, 2025

This text describes a career opportunity at IBM Consulting emphasizing long-term client relationships, collaboration, and innovation. It outlines the role of an HR Advisor Contact Center specialist with responsibilities in HR support, problem-solving, and teamwork. The position requires strong communication skills in Spanish and English, adaptability, and a focus on client needs.

Back-End Software Developer

Company: IBM

Location: LOWELL, US

Posted Dec 23, 2025

The text describes a Software Developer role at IBM Corporation with responsibilities including backend development, agile practices, automated testing, and microservices architecture. It outlines required qualifications such as a Bachelor's degree in Computer Science and experience with Java, Docker, Kubernetes, and other tools. The position offers a salary range of $178,131 to $190,000 per year with telecommuting options.

Technology Sales Leader - Government

Company: IBM

Location: Gurgaon, IN

Posted Dec 23, 2025

This text describes a Technology Sales Leader role at IBM, emphasizing collaboration, innovation, and career growth opportunities. It highlights responsibilities such as driving technology strategy, client engagement, and sales execution, while showcasing IBM's commitment to digital transformation and making a global impact.

AWS Cloud Full Stack Developer - Defence

Company: IBM

Location: London, GB

Posted Dec 23, 2025

The text promotes IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive culture with benefits like training programs, flexible work arrangements, and career development. It highlights collaboration on impactful projects and a commitment to diversity and work-life balance.

Technical Project Manager - CIO Hybrid Cloud Infrastructure and Networks (HCIN)

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This job posting outlines a Project Manager role within the CIO Hybrid Cloud Infrastructure team, requiring expertise in network engineering, agile methodologies, and vendor management. The position emphasizes collaboration, technical knowledge, and compliance with global initiatives, with preferred qualifications including Agile tools proficiency and innovative problem-solving skills.

Data Engineer-Data Platforms - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and global impact. It highlights roles in hybrid cloud and AI, technical expertise, and professional growth with competitive benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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