Customer Success Manager Jobs
The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.
CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.
Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.
Customer Support Manager (Tier 1)
Company: Fortive
Location: USA
Posted Jan 06, 2026
The text describes job responsibilities involving team management, customer support standards, communication protocols, and required qualifications for a leadership role in customer service. It outlines both operational procedures and skill requirements for the position.
Staff Backend Engineer - Grafana Databases Loki Ingest
Company: Grafana Labs
Location: Canada
Posted Jan 06, 2026
This remote Staff Backend Engineer role at Grafana involves working on observability platforms, contributing to open-source projects, and collaborating in a global team. The position offers competitive compensation and growth opportunities with a focus on innovation and remote-first work.
Sr. Product Marketing Manager - MCP & Developer Audience
Company: Zapier
Location: North America,Australia,New Zealand,Europe,UK
Posted Jan 06, 2026
Zapier is seeking a Sr Product Marketing Manager to shape AI automation products, with responsibilities including strategic positioning, partnerships, and enterprise sales. The role emphasizes innovation, diversity, and impactful product development within a supportive company culture.
Engineering Manager - AI Tasks
Company: Zapier
Location: North America
Posted Jan 06, 2026
Zapier seeks an Engineering Manager to lead AI Tasks, combining AI and human oversight for efficient automation. The role involves guiding teams, ensuring responsible AI use, and fostering innovation through collaborative problem-solving.
Director - Value Based Care Partnerships
Company: iRhythm
Location: USA
Posted Jan 06, 2026
iRhythm seeks a strategic sales leader to drive value-based care initiatives, offering career growth and impactful work in digital health. The role involves enterprise account management, executive engagement, and collaboration across teams with competitive compensation.
Manager - Business Operations
Company: Unified
Location: USA
Posted Jan 06, 2026
The text describes a Business Operations Manager role at Unified, outlining responsibilities such as process optimization, cross-functional collaboration, and team management. It highlights required skills in operations, project management, and Salesforce expertise, while also showcasing Unified's mission to empower marketers through data-driven advertising solutions and innovative technology.
Digital Customer Experience Product Owner
Company: Ralliant
Location: USA
Posted Jan 06, 2026
The text describes a product manager's responsibilities involving roadmap refinement, stakeholder collaboration, requirement definition, integration coordination, and KPI tracking in B2B eCommerce platforms. It emphasizes cross-functional leadership, data readiness, and operational excellence in large-scale catalog environments.
Senior Product Designer - Games Developer Ecosystem
Company: Netflix
Location: USA
Posted Jan 06, 2026
The text describes a Senior Product Designer role at Netflix with remote flexibility, competitive compensation, and a supportive work environment. It highlights opportunities to design tools for game developers, collaborate with cross-functional teams, and contribute to global entertainment platforms.
Partner Manager - Automattic for Agencies (Spanish Speaking)
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Jan 06, 2026
This job description outlines the role of a Partner Manager in Automattic's A4A program, detailing responsibilities such as driving sales through partner channels, managing agency relationships, and collaborating across teams. It also specifies requirements like 5+ years of experience and mentions a competitive compensation range with potential for exceeding stated figures.
Customer Success - Enterprise
Company: ElevenLabs
Location: USA
Posted Jan 06, 2026
ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on creating accessible audio technologies and offer impactful roles with global opportunities. The job description emphasizes hands-on execution, customer success, and AI-driven outcomes.
Technical Recruiter
Company: Bitovi
Location: Mexico
Posted Jan 06, 2026
Bitovi is seeking a Recruiter in Mexico to expand their nearshore team with technical talent, emphasizing quality, communication, and strategic growth. The role involves full-cycle recruiting, candidate pipeline development, and market expertise, with a focus on fast, high-quality hires and collaboration with hiring managers.
Customer Support Manager (Tier 2)
Company: Fortive
Location: USA
Posted Jan 06, 2026
This job description outlines leadership responsibilities for supporting engineers, including team management, workload distribution, SLA maintenance, and training material development. It specifies required experience in technical support roles and skills in troubleshooting, communication, and Agile methodologies.