Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

VDC Manager - Coordination

Company: VEC

Location: USA

Posted Dec 23, 2025

VEC is a leading construction technology services provider focused on innovation and sustainable solutions. The VDC Manager role involves leveraging digital tools to optimize project delivery, collaborate with stakeholders, and drive construction process improvements. The position requires expertise in BIM, 4D/5D simulations, and project management tools, with a strong emphasis on leadership and problem-solving.

Inside Sales Coordinator

Company: Flex

Location: USA

Posted Dec 23, 2025

This job posting seeks an Inside Sales Coordinator to support sales operations with tasks including managing quotes, processing purchase orders, coordinating shipments, and collaborating with cross-functional teams. The role requires ERP system proficiency and offers benefits like healthcare, retirement plans, and tuition reimbursement.

Service Desk Support

Company: Guidehouse

Location: USA

Posted Dec 23, 2025

This job posting highlights a user support role with opportunities to make an impact through technical initiatives and collaborative problem-solving. The position requires a bachelor's degree or experience, and offers competitive compensation, comprehensive benefits, and career development opportunities. Guidehouse emphasizes a supportive workplace culture and equal opportunity employment.

Claims Team Lead | Auto Property Damage

Company: Sedgwick

Location: USA

Posted Dec 23, 2025

Sedgwick promotes a positive work environment with opportunities for career growth, flexibility, and a caring culture. The role emphasizes leadership, professional development, and collaboration in a globally recognized workplace. Benefits include remote work options, comprehensive benefits, and recognition as a top employer.

Lead UI/UX Designer

Company: labcorp

Location: USA

Posted Dec 23, 2025

This job description outlines a UX design role with responsibilities including creating customer experiences, collaborating with cross-functional teams, and leading design initiatives. It details qualifications, preferred experience, and benefits such as a competitive salary, comprehensive benefits package, and opportunities for professional growth. The position emphasizes a user-centered approach, teamwork, and adaptability in a fast-paced environment.

Salesforce Business Analyst

Company: Guidehouse

Location: USA

Posted Dec 23, 2025

This job posting outlines a Salesforce Consultant role with a competitive salary range of $740,000 to $1240,000. The position requires experience with Salesforce tools and Agile methodologies, while offering comprehensive benefits including medical insurance, retirement plans, and professional development opportunities. Guidehouse emphasizes a supportive workplace and equal opportunity employment.

Forward Deployed Engineer

Company: All Hands AI

Location: USA

Posted Dec 23, 2025

This job posting highlights a ForwardDeployed Engineer role at OpenHands, emphasizing collaboration with customers, technical expertise, and career growth. It outlines competitive compensation, flexible remote work, comprehensive benefits, and a supportive culture focused on innovation and learning.

Senior Full Stack Developer

Company: New Silver

Location: USA

Posted Dec 23, 2025

New Silver seeks a Senior Full Stack Developer to join their innovative fintech team. The role involves building scalable applications, with benefits including remote work, flexible hours, and a fast-paced global environment. The company emphasizes innovation, community impact, and professional growth opportunities.

VP of Strategic Partnerships

Company: Real Time Medical Systems

Location: USA

Posted Dec 23, 2025

This job posting seeks a VP of Strategic Partnerships with a proven track record in sales success and revenue generation through technology partnerships. The role involves maximizing revenue with healthcare systems and organizations, managing complex sales cycles, and building relationships with C-suite executives. Key qualifications include healthcare sales experience, CRM proficiency, and ability to navigate long sales cycles while meeting performance targets.

Sales Development Representative

Company: Inspectiv

Location: USA

Posted Dec 23, 2025

Inspectiv seeks a Sales Development Representative to drive growth through outbound outreach and lead generation. The role offers competitive compensation, remote flexibility, and opportunities to innovate in cybersecurity. The company emphasizes a supportive culture, experienced leadership, and impactful work in securing digital assets.

Legal Counsel – Corporate & Commercial

Company: Welltech

Location: Spain

Posted Dec 23, 2025

Welltech is a global company with Ukrainian roots dedicated to helping users build healthy habits through innovative wellness solutions. With 255 million trusted users and a team of 700+ professionals, they seek a midlevel corporate lawyer to support crossborder operations and legal documentation. The role involves corporate governance, commercial agreements, and compliance across key jurisdictions, offering growth opportunities in a mission-driven environment.

Accounts Payable Manager

Company: EVERSANA

Location: USA

Posted Dec 23, 2025

EVERSANA emphasizes patient-centric values, diversity, and innovation in their job description for an Accounts Payable Manager, highlighting a commitment to inclusive culture and professional growth.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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