Customer Success Manager Jobs
The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.
CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.
Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.
Enterprise Sales Engineer
Company: All Hands AI
Location: USA
Posted Dec 23, 2025
This text promotes an Enterprise Sales Engineer role at OpenHands, highlighting opportunities to shape AI-powered software development, collaborate with world-class teams, and enjoy competitive compensation. It emphasizes high-impact customer-facing work, career growth, and a flexible remote-first environment.
Director - People & Talent Operations
Company: Apollo.io
Location: USA
Posted Dec 23, 2025
This role emphasizes innovation in HR through AI integration, systems design, and redefining People Operations. It offers opportunities to build scalable solutions, lead teams, and create impactful experiences while working with cutting-edge technologies.
Manager - Program Management (Vendor Operations)
Company: Reddit
Location: USA
Posted Dec 23, 2025
This job posting seeks a Vendor Operations manager to scale third-party operations, ensure SLA compliance, and drive operational excellence. Responsibilities include vendor management, cross-functional collaboration, and team leadership. Benefits include healthcare, equity, and flexible work options.
Director - Customer Experience
Company: Splice
Location: USA
Posted Dec 23, 2025
This job posting highlights a leadership role in shaping customer experience strategies for a remote Director position. The role emphasizes driving customer satisfaction, building scalable support systems, and collaborating across teams to enhance user experiences. Requirements include proven expertise in CX operations, data-driven decision-making, and leadership in high-growth environments. The compensation range is listed as $144,000–$180,000.
Business Development Representative (AMER- Spanish Speaking)
Company: GitLab
Location: USA
Posted Dec 23, 2025
This job posting highlights a remote Business Development Representative role at GitLab with opportunities for growth, collaboration with cross-functional teams, and comprehensive training. It emphasizes Spanish fluency, tech industry experience, and high-volume outreach, while offering competitive compensation and remote flexibility.
Customer Support Manager
Company: Sembi
Location: USA
Posted Dec 23, 2025
The job posting outlines a Customer Support Manager role requiring leadership in managing global teams, ensuring customer satisfaction, and driving performance. Qualifications include experience in technical support and collaboration with cross-functional teams. The company emphasizes diversity and equal opportunity.
Vice President - Acquisition (New Logo) Accounts
Company: Fortive
Location: USA
Posted Dec 23, 2025
The text describes a leadership role in sales team management, focusing on strategy development, coaching, and cross-functional collaboration. It outlines responsibilities such as pipeline growth, market trend analysis, and representing the company externally. The job requires experience in enterprise B2B SaaS sales, value-based selling, and scaling high-performing teams.
Commercial Customer Success Manager
Company: Builder.io
Location: North America
Posted Dec 23, 2025
Builderio is seeking a Commercial Customer Success Manager to drive product adoption and customer success in a fast-growing environment. The role involves managing a large customer base, collaborating with teams, and contributing to product roadmap decisions. Compensation ranges from $155,000 to $200,000.
Assistant Director - Data Science, Capacity Modeling
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 23, 2025
This job description outlines a Data Science role at Liberty Mutual involving advanced analytics, modeling, and collaboration with teams. The company emphasizes growth, inclusion, and competitive benefits, with opportunities for impact and professional development.
Staff Product Manager - Software Supply Chain Security
Company: GitLab
Location: USA
Posted Dec 23, 2025
This text discusses GitLab's expansion of its Software Supply Chain Security offering to address a $38B market opportunity driven by regulatory mandates and supply chain threats. It outlines the role of a Staff Product Manager responsible for defining product strategy, collaborating with cross-functional teams, and delivering security capabilities to meet customer needs and compliance requirements.
Product Lead - Incubation & Acceleration (Solaria Labs, USRM)
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 23, 2025
This job description highlights a dynamic role at Liberty Mutual focused on innovation and customer impact. The position involves leading experiments, collaborating across teams, and driving digital solutions. It emphasizes autonomy, cross-functional collaboration, and opportunities to shape future offerings while addressing critical business priorities like weather resilience.
Staff Researcher
Company: Webflow
Location: USA
Posted Dec 23, 2025
Webflow seeks a Staff Researcher to lead mixed-methods research initiatives, emphasizing AI integration and strategic product decisions. The role offers competitive compensation, equity, and benefits, with a focus on innovation and inclusive teamwork.