Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Senior Sales Trainer

Company: Vonage

Location: USA

Posted Dec 23, 2025

This job description outlines a Senior Sales Trainer role focused on developing sales training programs, collaborating with teams, and ensuring alignment with business objectives. It emphasizes experience in sales technologies, instructional design, and measurable outcomes while listing required qualifications and preferred skills.

Commercial Solutions Program Manager

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe seeks a Commercial Solutions Program Manager to drive revenue through cross-functional programs, emphasizing leadership and innovation in global business strategies. The role involves managing complex initiatives, collaborating with stakeholders, and solving systemic challenges to enhance commercialization efforts.

Professional Services Consultant

Company: MariaDB plc

Location: Saudi Arabia

Posted Dec 23, 2025

MariaDB is making a significant global impact as a leading database solution for modern applications, with opportunities to work in a dynamic, remote team focused on innovation and open-source culture. The role involves database expertise, consulting, and mentoring, with benefits including career growth and shaping technology's future.

Provider Enrollment Specialist

Company: Grow Therapy

Location: USA

Posted Dec 23, 2025

This job description outlines a Provider Enrollment Specialist role requiring expertise in credentialing processes, payor management, and data accuracy. Responsibilities include managing submissions, maintaining protocols, and collaborating with teams. Qualifications emphasize experience and technical skills.

Staff Integrations Engineer

Company: Canopy Connect

Location: USA

Posted Dec 23, 2025

This job description outlines responsibilities related to aligning product requirements with business objectives, automating website testing with tools like Puppeteer/Playwright, scaling applications using Kafka/RabbitMQ/Kubernetes, debugging CI/CD pipelines, and maintaining technical debt. It also includes remote work flexibility and a specified salary range.

Enterprise Account Executive

Company: Signifyd

Location: UK

Posted Dec 23, 2025

This job posting highlights Signifyd's EMEA Sales role, emphasizing growth opportunities, cross-functional collaboration, and a comprehensive benefits package. The position requires strategic thinking and consultative selling to build trusted relationships with enterprise clients while leveraging advanced technology to drive business outcomes.

Senior Partner Manager

Company: Webflow

Location: Australia

Posted Dec 23, 2025

Webflow is seeking a Senior Partner Manager to grow their APAC partner ecosystem, emphasizing collaboration, innovation, and a mission to empower digital experiences. The role involves strategic partnerships, cross-functional teamwork, and leveraging Webflow's commitment to creativity and equity. Benefits include equity, comprehensive health coverage, and flexible work arrangements.

Partner Development Manager - Payments Partnerships & Agentic Commerce

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe's mission focuses on increasing the GDP of the internet through financial infrastructure for businesses. The Global Payments Partnerships team drives strategic initiatives to expand payment ecosystems and create impactful partnerships. The role of Partner Development Manager involves managing high-impact relationships and executing strategies to enhance payment method adoption.

Business Insurance Sales Producer Lead

Company: Gusto, Inc.

Location: USA

Posted Dec 23, 2025

This job posting seeks a dynamic and inspiring commercial PampC insurance sales leader to accelerate Gusto's growth in business insurance. The role involves leading a team, coaching sales advisors, collaborating with cross-functional teams, and leveraging data to optimize sales strategies. Key requirements include extensive PampC insurance expertise, management experience, and technical proficiency. The position offers competitive compensation and opportunities to shape the future of Gusto's digital insurance agency.

Corporate Accounting Lead

Company: KoBold Metals

Location: USA

Posted Dec 23, 2025

The text discusses challenges in the mining industry, including rising exploration costs and outdated techniques, while highlighting KoBold's innovative AI-driven exploration methods and successful discoveries. It outlines a role involving accounting operations, financial reporting, and technology integration for a fast-growing startup with remote work opportunities.

Deputy General Counsel

Company: JustAnswer

Location: USA

Posted Dec 23, 2025

This role offers strategic leadership opportunities to transition into General Counsel, involving legal strategy, team management, and cross-functional collaboration. Ideal for a forward-thinking legal professional with experience in ecommerce and regulatory compliance.

Lead Technical Program Manager

Company: HubSpot

Location: USA

Posted Dec 23, 2025

HubSpot seeks a FinOps TPM to enhance cloud infrastructure efficiency and cost transparency, aligning growth with resource availability. The role impacts bottom-line sustainability and offers competitive compensation.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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