Excellent Customer Service Jobs in USA
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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
Director of Delivery
Company: Tonkean
Location: USA
Posted Jan 23, 2025
Tonkean, a customizable process experience platform, is seeking a Director of Delivery to lead and scale implementation engagement and professional services teams. The role involves defining and executing the vision for these teams, developing scalable delivery processes, and ensuring high levels of process adoption by creating a great employee experience. The ideal candidate should have a technical background, relevant certifications, and extensive experience in customer delivery, implementation, or professional services roles. They should possess strong technical acumen, process optimization skills, and excellent communication abilities. The role offers a competitive compensation package, unlimited PTO, flexible working hours, and a remote office setup stipend.
Associate Product Support Engineer
Company: Workiva
Location: USA
Posted Jan 23, 2025
The Associate Product Support Engineer (APSE) role at Workiva involves providing technical and functional expertise to customers through phone chat and ticket management. The APSE troubleshoots and researches solutions, guides users step by step, and ensures customers maximize the platform's capabilities. This role requires customer service experience, technical support experience, and strong interpersonal and communication skills. The APSE will manage customer inquiries, maintain professionalism, and establish positive rapport with customers. They will also link author and edit content in Workiva's knowledge base to enhance customer self-service resources. The role involves working Thursday through Monday from 3:30 PM to 12:30 AM CST, with varying and overtime hours possible during peak seasons. The salary range is $21,500 to $35,000 in the US, with additional benefits including a discretionary bonus, Restricted Stock Units, and a 401k match.
Product Marketing Manager
Company: ImageTrend
Location: USA
Posted Jan 23, 2025
ImageTrend Inc, based in Lakeville, Minnesota, is a company dedicated to connecting crucial healthcare and emergency response data. They offer software solutions, data analytics, and services for various sectors including EMS, hospitals, community paramedicine, critical care, fire, and preparedness. Their commitment to innovation, clients, and providing top-notch implementation and support is unparalleled. The Product Marketing Manager role involves managing marketing awareness, engagement, conversion, and retention for respective product lines. The role requires product marketing experience, preferably in a high-growth SaaS company with public safety or healthcare industry experience. The annual base salary range for this full-time role is $80,000 - $110,000 USD, with additional benefits and perks.
Principal Biostatistician - Oncology Clinical Trials
Company: TD2
Location: USA
Posted Jan 23, 2025
The company is a leading oncology CRO, dedicated to developing novel treatments for patients in need. They combine innovation and expertise to move medicines from preclinical development into clinical trials. The role involves performing activities related to biostatistics in support of clinical trials, contributing to trial planning, writing and reviewing statistical sections, performing statistical analyses, and preparing summary reports. The ideal candidate should have a Masters degree in Biostatistics or Statistics, a PhD preferred, and at least 8 years of relevant experience in the biopharmaceutical industry. Proficiency in SAS programming and understanding of FDA and ICH requirements are required. The role involves working directly with study teams, providing statistical input to reports, and representing the company in meetings and audits.
Sales Finance Manager II
Company: Pinterest
Location: USA
Posted Jan 23, 2025
The job posting is for a Sales Finance Business Partnering Manager role, where the successful candidate will act as the miniCFO for sales divisions, drive goal-setting, revenue insights, and performance management, and partner with sales leaders to improve P&L. The role involves translating complex data into actionable insights, identifying trends, and consulting on strategic business decisions. The ideal candidate should have a Bachelor's degree in a relevant field or 7+ years of experience in sales finance, investment banking, consulting, or a related quantitative field. They should be well-experienced in providing strategic advice to senior sales leaders, have exceptional spreadsheet skills, and be able to multitask and deliver against timelines. The role requires in-office collaboration 12 times a quarter.
Senior Paid Search & Display Manager
Company: Obility
Location: USA
Posted Jan 23, 2025
Obility is a remote team of 25+ professionals specializing in B2B marketing and lead generation. They assist innovative tech companies like Moz, Plangrid, Snowflake, and Hitachi in generating and developing marketing opportunities through digital marketing. Their services include optimizing pages for lead conversion, tracking to revenue, and combating platform waste. The Senior Paid Search & Display Manager role involves creating and presenting strategies, optimizing campaigns, and managing daily client engagements. Desired qualifications include a marketing degree, proven experience in paid search and display campaigns, proficiency in Google Ads and Bing Ads, strong analytical skills, excellent communication, and B2B client experience.
Enterprise Account Executive
Company: Tonkean
Location: USA
Posted Jan 23, 2025
Tonkean is a customizable process experience platform that enables employees to focus on high-value tasks by automating low-value ones. It offers inbox solutions, process design, and no-code capabilities. The company seeks an Enterprise Account Executive with a robust network in procurement and legal operations to identify and close strategic enterprise customers. The role involves negotiating complex contracts, exceeding revenue targets, and collaborating across teams. The ideal candidate has a technical degree, at least 7 years of software sales experience, and a track record of being a trusted advisor in large accounts.
Product Marketing Manager
Company: Rocket Money
Location: USA
Posted Jan 23, 2025
Rocket Money is seeking a Product Marketing Manager to enhance the Rocket Visa Signature® Card user experience. The role involves developing lifecycle marketing strategies, optimizing customer engagement campaigns, and collaborating with various teams to improve the cardholder experience. The ideal candidate should have 34 years of experience in product marketing, strong copywriting skills, and the ability to work in a fast-paced environment. Rocket Money offers competitive benefits including health, dental, and vision plans, 401k matching, unlimited PTO, and more.
Sales Manager, Mid-Market Account Executive
Company: Apollo.io
Location: USA
Posted Jan 23, 2025
The Sales Manager role involves leading a team of US sales professionals, developing sales strategies, managing client relationships, and driving business growth. The role requires 4+ years of sales experience, a proven track record of team leadership, and excellent communication skills. The manager will hire, motivate, and mentor team members, foster a collaborative culture, and ensure operational excellence.
B2B Marketing Specialist
Company: PosiGen
Location: USA
Posted Jan 23, 2025
PosiGen is seeking a B2B Content Marketing Specialist to join their Channel Partner team. The role involves creating engaging content, managing social media campaigns, and collaborating with cross-functional teams. The ideal candidate should have experience in content marketing, LinkedIn growth campaigns, and SalesForce. PosiGen is committed to diversity and equal opportunity employment.
Senior Security Engineer 3 - Infrastructure and Automation
Company: PagerDuty
Location: USA
Posted Jan 23, 2025
PagerDuty is hiring a Senior Security Engineer to lead security initiatives, design and implement security controls, and mentor team members. The ideal candidate should have 5+ years of experience in a AWS native microservice SaaS environment, strong expertise in cloud security, and proficiency in security tools. The role involves conducting architecture reviews, threat modeling, and security tool implementations, as well as collaborating with engineering teams to deliver secure solutions. The base salary range is $152,000 - $248,000 USD.
SEO Content Manager
Company: Black & White Zebra
Location: USA
Posted Jan 23, 2025
Black and White Zebra, a rapidly growing independent media tech company, is seeking an SEO Manager to drive the success of their content marketing efforts. The role involves meticulous planning and prioritization of cluster development, keyword planning, internal linking, content creation, and performance monitoring. The ideal candidate should have 3-4+ years of SEO experience, proven success in driving organic traffic growth, and expertise in SEO content fundamentals. Fluency with SEO tools and strong reporting skills are required. The position is primarily remote and offers a salary range of $70000 to $80000 USD annually.