Excellent Customer Service Jobs in USA
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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
AI Solutions Engineer - Post Sales
Company: Weights & Biases
Location: USA
Posted Jan 22, 2025
Weights & Biases, a Series C company with $250M in funding, is hiring an AI Solutions Engineer Post Sales. The role involves working with top ML/GenAI teams globally, focusing on customer success and adoption post-sales. Responsibilities include mastering complex ML pipelines, serving as a trusted advisor, and providing customer feedback to influence product development. Requirements include 35 years of relevant experience, strong programming proficiency in Python, excellent communication skills, and experience with cloud platforms and Linux/Unix.
Account Executive (Mid-Market)
Company: Contentsquare
Location: USA
Posted Jan 22, 2025
Contentsquare, a global leader in experience analytics, is seeking an Account Executive to drive new business sales in the US midmarket. The role involves leading the full sales cycle, establishing relationships with senior executives, and collaborating with various teams. The ideal candidate should have experience in sales, knowledge of the martech landscape, excellent social skills, and the ability to balance multiple opportunities. Contentsquare offers competitive compensation, career development, and a range of benefits including virtual onboarding, work flexibility, and parental leave.
Senior Technical Recruiter
Company: Lime
Location: USA
Posted Jan 22, 2025
Lime, a leading global shared electric vehicle company, is seeking a Senior Technical Recruiter to join their IT and engineering teams. The role involves full-cycle recruiting, collaboration with tech leadership, and driving DE&I hiring initiatives. The ideal candidate should have 6+ years of technical recruiting experience, expertise in sourcing strategies, and proficiency in using data to drive decisions. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities.
Senior Logistics Manager of Carrier Management
Company: Ryder System
Location: USA
Posted Jan 22, 2025
Ryder is currently hiring a Senior Logistics Manager for a remote position in Desoto or Dallas, TX, Nashville, TN, Indianapolis, IN, or Georgetown, KY. The role involves managing carrier contracts, negotiating with carriers, and ensuring exceptional service. The ideal candidate should have a strong analytical background, experience in Excel, PowerBI, and Access, and a background in FTLLTL operations. Ryder offers competitive benefits, including medical, dental, vision, 401K, discounted stock options, and paid time off. The position requires a Bachelor's degree in Business, Logistics, Supply Chain, or a related field, and at least 5 years of relevant experience.
Product Counsel - Card Issuing
Company: Stripe
Location: USA
Posted Jan 22, 2025
Stripe, a financial infrastructure platform for businesses, is seeking a product lawyer for its Connect Product, the largest payments product enabling marketplaces and platforms to provide payment capabilities for their merchants globally. The ideal candidate should have 5+ years of experience as a qualified lawyer in a top law firm, in-house legal team, or government agency with expertise in cards, small business lending, and capital markets. The role involves counseling Stripe Issuing product teams on a range of issues including payments regulatory card network rules, GTM, monetization, consumer protection, marketing, and data privacy. The candidate will work closely with various Stripe teams and the global legal team, helping scope and build scalable processes for legal review and launch of new products, and advising on new and emerging legal and regulatory developments impacting card products.
Reseller Channel Manager
Company: JumpCloud
Location: USA
Posted Jan 22, 2025
JumpCloud is seeking a seasoned professional with 56 years of experience in managing North American Channel Partners. The role involves building and maintaining relationships with current and prospective partners, generating pipeline and strategies for new customer acquisition, and designing and executing GTM plans with partners. The ideal candidate should have a proven track record in building revenue-generating partnerships, knowledge in security or other infrastructure SaaS products, and success in achieving revenue and growth targets. JumpCloud offers a comprehensive benefits package and a flexible paid time off policy. The company is committed to being Remote First, with its headquarters in the Denver-Boulder CO area.
Director of Partner Sales
Company: PosiGen
Location: USA
Posted Jan 22, 2025
PosiGen is seeking a Director of Partner Sales to lead the expansion and management of their solar contractor partner network. This strategic hybrid role requires proven B2B sales expertise and the ability to build and maintain strong long-term partnerships. The position can be remote but candidates located in the Northeast region are preferred. Essential job functions include leading a high-performing team, building and maintaining relationships with partners, developing strategic sales plans, and forecasting sales volumes. The ideal candidate will have exceptional communication skills, meticulous attention to detail, and proficiency in Excel. A Bachelor's degree in Sales, Marketing, Business, or a related field is preferred, along with a minimum of 2 years of experience in a sales-related role and 2+ years in the residential solar industry. The role involves regular speaking, listening, standing, walking, and occasionally lifting up to 40 pounds.
Director - Software Engineering
Company: Twilio
Location: USA
Posted Jan 22, 2025
Twilio is seeking a Director of Software Engineer for its Billing team. The role involves leading a team of engineers, collaborating with peers to develop technical strategies, and influencing the direction of the team. The ideal candidate should have extensive experience in large-scale distributed systems, understanding of architectural patterns, and a strong customer focus. Prior experience in the Billing domain is highly desirable. The role is remote but not eligible for hiring in certain areas. Twilio offers competitive pay, generous time-off, and various benefits.
Site Reliability Engineer
Company: SFOX
Location: USA
Posted Jan 22, 2025
sFOX is seeking an experienced Site Reliability Engineer to lead the building and maintenance of a real-time trading infrastructure. The ideal candidate should have hands-on experience with Kubernetes and AWS, strong background in software development, deployment, and automation. Responsibilities include designing and maintaining highly available and scalable systems on AWS using Kubernetes, developing automation scripts, collaborating with developers, troubleshooting system issues, and maintaining system security. Requirements include 3+ years of experience as an SRE or similar role, strong knowledge of AWS services, hands-on experience with Kubernetes, proficiency in Linux/Unix, and knowledge of networking principles. The role is remote-first with an expected salary range of $150,000-$180,000 annually.
Director of Accounting
Company: Weights & Biases
Location: USA
Posted Jan 22, 2025
Weights & Biases, a Series C company with $250M in funding, is seeking a Director of Accounting. The role involves leading financial leadership, accounting operations, treasury, controls, revenue recognition, contract management, financial reporting, and compliance. The Director will oversee various aspects of operational accounting, develop robust internal controls, and ensure compliance with regulatory requirements. They will also foster a culture of continuous improvement, build high-performing teams, and mentor staff members. The ideal candidate should have a minimum of 10+ years of experience in public accounting or multinational corporations, CPA and Big Four experience a plus, and strong analytical, communication, leadership, and management skills.
Software Engineer II | Quality Assurance
Company: ExtraHop
Location: USA
Posted Jan 22, 2025
The job posting is for a software automation engineer role, focusing on protecting the ExtraHop product line through automated regression testing. The role involves implementing and maintaining UI, REST API, and RPC test automation, developing new test suites, and contributing to the automation test framework. The ideal candidate should have 2+ years of scripting or OOP programming experience, preferably in Python, and test framework development experience. Linux OS experience, issue tracking system knowledge, and CI pipeline experience are also required. Preferred qualifications include experience with UI automation, Big Data Cloud or SaaS, virtualization platforms, web application testing, REST API validation, networking, and open-source software. The base salary for this position is between $99,000 and $120,000, plus bonus and benefits.
Regional Vice President - Commercial
Company: Grafana Labs
Location: USA
Posted Jan 22, 2025
Grafana Labs is seeking a Regional Vice President Commercial to lead a team of Regional Directors, driving revenue growth and talent acquisition. The RVP will be responsible for the region's success, reputation, and culture, and will partner with other GTM leaders to ensure alignment with North America and company goals. Key responsibilities include managing a team of 5 Regional Directors across the US, fostering a collaborative environment, traveling for deal creation and closure, and hiring, retaining, and developing team members. The ideal candidate will have 3+ years of SaaS Sales leadership, a track record of exceeding quotas, and experience leading product-led sales teams in a fast-paced, technical environment. The OTE compensation range for this role is $420,000 - $450,000, with benefits including equity and a bonus.