Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Director - Key Accounts

Company: OpenTable

Location: USA

Posted Dec 15, 2024

OpenTable is seeking a Director of Key Accounts to lead a newly established team dedicated to building and nurturing partnerships with prestigious restaurants in the US. The role involves improving mutual value creation for OpenTable and key account partners while driving the success of related programs and initiatives.

Product Manager I - Ads Tools

Company: Pinterest

Location: USA

Posted Dec 15, 2024

This role is part of Pinterest Ads Manager, a central tool for Advertisers to buy, optimize, and measure campaigns. The position involves working with a fast-paced team to simplify account management for advertisers of all sizes and complexity. The role requires working with cross-functional stakeholders to build upon Sales Productivity tooling, which leverages automation and AI capabilities. The tooling ranges from account growth opportunities to campaign optimization. The position involves navigating and working with several internal teams to understand, define, align, and execute updates and new features for sellers across all markets globally.

Inside Sales Manager II

Company: Nextech

Location: USA

Posted Dec 15, 2024

Nextech is a leader in specialty healthcare technology solutions, offering an evergrowing team guided by iCREATE values. They invest in employees with competitive pay, a bonus structure, great healthcare, and other benefits. They are looking for talented individuals in software engineering, finance, accounting, customer support, or business development. The Inside Sales Manager is responsible for processing addon orders, generating new sales, and working with clients. They require a minimum of 3 years of inside sales experience with quota attainment, a bachelor's degree, and experience with customer relationship management software.

Compliance and Risk Analyst I

Company: TrueML

Location: USA

Posted Dec 15, 2024

The role of Compliance and Data Analyst I at TrueML involves ensuring adherence to regulatory requirements and handling data analysis for compliance-related tasks. The position requires strong integrity, excellent communication skills, familiarity with compliance and risk management concepts, and proficiency in data visualization and reporting tools. The company offers unlimited PTO, medicaldentalvision insurance, 401k, and other benefits.

Salesforce Solution Architect

Company: OpenTable

Location: USA

Posted Dec 15, 2024

OpenTable is an industry leader in the hospitality industry with a unique insight into the world of hospitality. They champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations, and maximize revenue. The role involves enhancing Salesforce architecture, supporting the Global Sales and Services organization, and optimizing a complex Salesforce instance. The position requires strategic recommendations, technical solutions, and collaboration with various departments.

Technical Artist Lead

Company: Argus

Location: USA

Posted Dec 15, 2024

Argus Labs is building the next generation of massively multiplayer online MMO games using World Engine, a state-of-the-art onchain game server framework. Backed by $10 million in seed funding, Argus Labs is looking for a Technical Artist with at least 3+ years of experience in a lead or senior role. The company offers flexible PTO, 100% employer-covered medical dental and vision insurance, a 401k, and company retreats.

Senior Marketing Manager

Company: PROCEPT BioRobotics

Location: USA

Posted Dec 15, 2024

The Senior Marketing Manager US Commercial Marketing position at PROCEPT BioRobotics involves developing and executing US commercial marketing strategies and tactics to drive adoption and utilization of Aquablation Therapy. The individual will focus on marketing to downstream customers and sales teams, and collaborate closely with sales leadership to align on strategic efforts. The position requires strong analytical skills, attention to detail, and an understanding of the business and general marketing techniques. The qualifications for this role include a proven track record of developing strategic and tactical plans, excellent presentation and communication skills, and the ability to work effectively with internal and external stakeholders. The role also involves staying current on key clinical literature and competitive activities, and supporting customer engagement activities.

Partner Marketing Manager - AWS

Company: TTEC Digital

Location: USA

Posted Dec 15, 2024

TTEC Digital is seeking a Partner Marketing Manager for their marketing department. The role is a 100% remote opportunity and involves developing and executing a strategic marketing plan for their fast-growing CX technology partner ecosystem with a focus on the AWS partnership. The ideal candidate should have 10+ years of B2B marketing experience, experience working with partners in the technology industry, AWS partner ecosystem experience, and expertise in planning integrated marketing campaigns with KPIs.

Staff Data Analyst - GTM

Company: Vercel

Location: USA

Posted Dec 15, 2024

The text describes a role as a Staff Data Analyst at Vercel, where the candidate will transform data into actionable insights, drive operational efficiency, and influence product and business strategies. The role involves establishing key metrics, building dynamic visualizations, automating reporting workflows, and identifying areas for improvement. The candidate will work with product, business, and leadership teams to understand their goals and translate them into data-driven solutions. The role also includes designing and implementing new analytics datasets, prototyping and iterating on dashboards, and supporting data accessibility. The candidate should have 6+ years of experience in a similar role, be proficient in SQL, have tech industry experience, and be familiar with applied statistics and scripting languages like Python or R. The role offers a great compensation package, stock options, inclusive healthcare, learning and growth opportunities, flexible time off, and remote-friendly work arrangements.

Sr. Product Specialist

Company: Clari

Location: USA

Posted Dec 15, 2024

Clari's Revenue platform offers forecasting accuracy and visibility, helping sales teams meet or exceed their revenue targets. The platform is used by leading companies like Okta, Adobe, Workday, and Zoom. Clari is seeking a Product Specialist to build deep knowledge in the Forecasting area and drive customer engagement. The role is fully remote and offers competitive compensation, benefits, and a supportive culture.

Professional Services Delivery Director

Company: Rackspace

Location: USA

Posted Dec 15, 2024

The role of Delivery Practice Leader at Rackspace Technology involves driving the success of a global multicloud delivery practice, building and scaling a profitable business, fostering customer relationships, and building next-gen leaders. The role requires strategic leadership, experience in building and scaling multicloud practices, and expertise in Azure, AWS, and GCP solutions. The anticipated starting pay range varies by state.

Business Process Program Manager - Risk Operations

Company: Stripe

Location: USA

Posted Dec 15, 2024

Stripe is a financial infrastructure platform for businesses, offering services to millions of companies worldwide. The Business Process team at Stripe is responsible for ensuring operational processes are effective and efficient, handling over a million risk reviews per year. As a Business Process Program Manager, you will lead workstreams to improve user experience and reduce costs, with a focus on the Risk space. The role requires 8+ years of experience in business process analysis, operations, and program management.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages