Excellent Customer Service Jobs in USA

531,745 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

National Channel Account Manager

Company: WatchGuard Technologies, Inc.

Location: USA

Posted Dec 03, 2024

The National Channel Account Manager is responsible for building and maintaining a business plan to generate revenue through CDW. The role involves pipeline creation, training, and forecasting, as well as keeping up-to-date knowledge of the industry and competitive posture of the company.

Sr. Manager - Paid Media

Company: Nutrafol

Location: USA

Posted Dec 03, 2024

The Sr Manager Paid Media contract will contribute to Nutrafols growth by driving channel strategy campaign management and optimization reporting and analysis across paid media channels. The role requires a data-driven, acquisition-centric, and creative individual to develop and execute strategies that increase new customer acquisition and optimize campaign performance.

Business Development Intern

Company: Red Cell Partners

Location: USA

Posted Dec 03, 2024

The Business Development Intern role at DEFCON AI is designed to drive growth and support strategic business plans. The intern will provide direct support to the Business Development Team, engage with prospective clients, and develop new leads. The role involves market research, strategy development, and collaboration with the engineering and Analytics teams.

Director of Product

Company: Red Cell Partners

Location: USA

Posted Dec 03, 2024

Hunted Labs is seeking a Director of Product Management to drive the vision strategy and execution for a category-defining AI-powered software supply chain security platform. The role requires an entrepreneurial mindset, strong technical expertise, and a proven ability to lead teams in fast-paced startup environments.

Manager - Revenue Accounting

Company: GitLab

Location: USA

Posted Dec 03, 2024

The job posting is for a Revenue Accounting Manager position at GitLab. The role involves reviewing and approving accounting for customer contracts, working closely with legal and sales teams, and managing a team. The company offers a range of benefits, including flexible work hours, paid time off, and equity compensation.

Bilingual French Customer Service Representative

Company: The Wonderful Company

Location: USA

Posted Dec 03, 2024

Teleflora is a company that provides flower delivery services. They are looking for bilingual French customer service representatives to work in their call center. The job requires strong communication skills, attention to detail, and the ability to work extended hours. Teleflora offers competitive benefits, opportunities for development, and a focus on wellness and health.

Contracts Administrator

Company: The Wonderful Company

Location: USA

Posted Dec 03, 2024

The Wonderful Company is a privately held $6 billion company dedicated to harvesting health around the world through its iconic consumer brands. The company is looking for a Contracts Administrator to join the Corporate Legal team and is offering a unique opportunity to expand and hone skills in collaboration with a broad and supportive team.

Major Case Unit Manager

Company: Reserv

Location: USA

Posted Dec 03, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are looking for a Major Case Unit Manager to manage a team of high-performing claims professionals handling complex and high-exposure claims.

Deal Ops Specialist

Company: OpenX

Location: USA

Posted Dec 03, 2024

OpenX is a company that focuses on digital media and advertising. They are looking for a Deal Operations Specialist to join their team. The job involves managing deals and campaigns, as well as providing expertise on programmatic formats and data analysis.

Sr Manager - Product Design

Company: Upwork

Location: USA

Posted Dec 03, 2024

Upwork is seeking a Senior Manager Product Design to join their team. The role involves leading a team of designers, developing and refining the platform, and shaping UX strategy to meet customer needs and business goals.

Account Specialist, Growth

Company: 1Password

Location: USA

Posted Dec 03, 2024

1Password is a company that provides a password manager service. They are looking for an Account Specialist Growth to join their team. The role involves managing a portfolio of clients, qualifying leads, and providing excellent customer service. The company offers a range of benefits, including a competitive salary, commission eligibility, and a generous PTO policy.

Customer Success Manager

Company: Mattermost

Location: USA

Posted Dec 03, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are seeking a Customer Success Manager to help customers drive maximum value from their investment. The role involves building relationships with customers, understanding their organizational structure, and identifying areas for strategic partnership.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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