Excellent Customer Service Jobs in USA

531,745 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Sr. Product Security Engineer

Company: Perforce

Location: USA

Posted Dec 03, 2024

Perforce is a company that values collaboration, creativity, and security. They are looking for a Sr Product Security Engineer to join their team and ensure the security of their products throughout their lifecycle.

Product Manager/Senior Product Manager: B2B2C

Company: Figure

Location: USA

Posted Dec 03, 2024

Figure is a financial services company using innovative technology to offer nonbank HELOCs in America. They are looking for a Product Manager to join their growing team and build new consumer lending products and capital markets solutions. The role involves working cross-functionally, building products for nonlicensed partners, and managing input from users and stakeholders.

Sr. Director - Learning Experience

Company: HubSpot

Location: USA

Posted Dec 03, 2024

HubSpot is looking for a Senior Director of Learning Experience to lead a global team of learning professionals. The ideal candidate will have deep expertise in instructional design, modern adult learning theory, and experience with digital learning tools and platforms.

Underwriting Optimization Lead

Company: Coalition, Inc.

Location: USA

Posted Dec 03, 2024

The job posting is looking for a highly experienced underwriting professional to support and optimize Coalitions global underwriting efforts. The role requires extensive experience in underwriting best practices, strong analytical and collaborative skills, and a deep understanding of industry standards. The position is fully remote and offers competitive compensation and benefits.

Visual Designer

Company: Lyra Health

Location: USA

Posted Dec 03, 2024

Lyra Health is seeking a Visual Designer to join their growing creative team and help conceive and execute engaging digital and print experiences that promote and support the Lyra brand. The role involves executing a broad range of creative projects to support demand generation, product marketing, corporate marketing, and Lyra member engagement. The ideal candidate should have a strong track record for excellence in concept design and execution, clear communication and deadlines, and a demonstrated track record for solving specific business problems with functional impactful design.

Policy Project Manager II

Company: Energy Solutions

Location: USA

Posted Dec 03, 2024

Energy Solutions is seeking a Policy Project Manager II to support their mission of equitable climate change mitigation. The role involves regulatory and legislative tracking, engagement, and advocacy at the state and regional level. The ideal candidate will have strong interpersonal, facilitation, and project management skills, as well as a commitment to Energy Solutions' mission. The company offers a remote-friendly work environment, competitive compensation, and a comprehensive benefits package.

Sales Operations Manager

Company: Eventbrite, Inc.

Location: USA

Posted Dec 03, 2024

The text describes a job opening for an Operations Manager Customer Retention at Eventbrite. The role involves analyzing data, identifying actionable insights, and implementing scalable solutions to optimize customer retention and growth. The ideal candidate is an experienced operations professional who is methodical, action-oriented, and passionate about achieving tangible results.

Enterprise Account Executive

Company: Bugcrowd

Location: USA

Posted Dec 03, 2024

Bugcrowd is a leading crowdsourced security company that combines contextual intelligence with elite security researchers to help organizations solve security challenges. The company is looking for an Enterprise Field Account Executive to manage sales processes and build a go-to-market plan.

Product Manager

Company: Lightspeed Systems

Location: USA

Posted Dec 03, 2024

Lightspeed Systems is seeking a Product Manager Data to join their team in building awesome software for schools. The role involves developing and executing a roadmap to evolve data capabilities, communicating work in progress, and overseeing the design and implementation of pipelines and processes. The ideal candidate should have a growth mindset, be flexible and adaptable, and have a proven track record of transforming raw data collection and reporting into a strategic scalable data product.

Director of Marketing

Company: Bankjoy

Location: USA

Posted Dec 03, 2024

Bankjoy is a FinTech startup seeking a Director of Marketing to build a world-class marketing department. The role involves developing a comprehensive marketing strategy, building a high-performing marketing team, and driving demand generation and lead acquisition.

Senior Account Executive

Company: Audioeye

Location: USA

Posted Dec 03, 2024

The Senior Account Executive will focus on closing new business by effectively communicating the services and SaaS platforms value proposition to executive buyers. The success of the Senior AE will be measured by revenue delivered, outbound and inbound prospecting activities, client satisfaction, and contribution to the overall sales team. The company values customer-centricity, ownership, straightforwardness, action, grit, data-driven decision making, and hiring and developing top talent. They offer competitive compensation, equity, and flexible PTO. They are committed to equal employment opportunity and have a preferred network of staffing partners.

Technical / Policy Writer

Company: Abbyy

Location: USA

Posted Dec 03, 2024

The job posting is for a Information Security Policy Writer at ABBYY. The role involves creating, revising, and maintaining comprehensive security policies and technical documentation. The ideal candidate should have a Bachelor's degree in Information Security, Computer Science, Technical Communication, or a related field. Proven experience in technical writing, especially in the field of information security or IT, is required. The company offers a competitive salary range, local benefits, and a positive work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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