Excellent Customer Service Jobs in USA

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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Client Success Manager

Company: PayNearMe

Location: USA

Posted Dec 04, 2024

PayNearMe is a company that develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse, and manage payments. They offer a modern and reliable platform that lowers the total cost of payments by increasing acceptance rates, driving self-service, and simplifying exceptions. Their future-proof payments roadmap includes all payment types and channels through a single contract and integration. With over 200 employees, a $45M Series D round in June 2023, and processing over $1B in payments monthly, PayNearMe is headquartered in Silicon Valley with employees distributed across the US. The Senior Client Success Manager role involves strategic initiatives, leading high-impact projects, and managing complex high-value relationships. The ideal candidate will maintain an in-depth understanding of PayNearMe's technical architecture, APIs, and integration processes to effectively guide clients through enhancements and customization.

Associate Manager, Market Access and Payer Relations

Company: Abbott Laboratories

Location: USA

Posted Dec 03, 2024

Abbott is a global healthcare leader offering life-changing technologies and career opportunities. They serve people in more than 160 countries and provide medical device technologies that are faster, more effective, and less invasive. They are seeking an Associate Manager Market Access and Payer Relations to support and execute strategies for Abbott Medical Devices market access and health policy efforts with US national and regional commercial health insurance plans.

Business Development Representative (Startup)

Company: Accel Health

Location: USA

Posted Dec 04, 2024

Accel Health is seeking a driven Business Development Representative to join their dynamic team. The role involves identifying and pursuing new business opportunities within the healthcare industry, conducting targeted prospecting activities, and communicating the value proposition of their services. The position requires 2 years of experience as a BDR or Account Executive, excellent communication skills, and the ability to work independently and manage multiple priorities. The company offers a competitive salary, healthcare coverage, and the opportunity to work with a world-class team aiming to disrupt the industry using AI.

Senior Construction Engineer, Energy Development

Company: Constellation Energy

Location: USA

Posted Dec 03, 2024

Constellation is a leading producer of clean energy, focused on accelerating the transition to a carbon-free future. They offer a wide range of benefits and rewards, including highly competitive salaries, a competitive commission program, and comprehensive medical benefits. The Sr Development Engineer role involves identifying and developing large-scale energy services and energy asset projects for various clients, conducting energy audits, and leading engineering tasks. The company values safety, leadership, and continuous learning.

T&D Sr. Estimator

Company: MYR Energy Services

Location: USA

Posted Dec 03, 2024

The TampD Sr Estimator role is integral to the electrical construction process, ensuring competitiveness, profitability, and growth. The position involves preparing cost estimates, responding to RFPs, mentoring and training Estimators, and maintaining relationships with clients. The company, MYR Energy Services, values uncommon determination and thriving in adversity. The role requires a bachelor's degree in Engineering Construction Management or a related field, and proven experience in electrical construction estimating. The company offers a comprehensive benefits package, 401k plan with a 100 match up to 6%, and various voluntary plans. The position may be subject to preemployment screening.

Finance Process Consultant - Retail and Consumer Goods Consulting

Company: Cognizant

Location: USA

Posted Dec 03, 2024

Cognizant is looking for a Senior Manager Finance Process Consultant in their Retail and Consumer Goods Consulting practice. The role involves delivering within Cognizant's Five Pillars of Consulting Excellence, including project execution, expertise, business development, practice development, and people development. The successful candidate will have around 10+ years of experience as a Finance Process Consultant within Retail, Consumer Goods, Travel, and Hospitality. They must have experience reviewing existing financial processes, identifying inefficiencies, and conducting data analysis to evaluate the cost and benefits of current processes.

Bilingual Spanish Customer Service Representative

Company: Conduent State Healthcare, LLC

Location: USA

Posted Dec 03, 2024

Conduent, a company that serves mission-critical services and solutions for Fortune 100 companies and over 500 governments, offers an opportunity for individuals to thrive and make a difference. The company values individuality and fosters a culture where personal contributions are recognized and appreciated.

Staff DevOps Engineer

Company: Pocket Worlds

Location: USA

Posted Dec 03, 2024

Pocket Worlds is seeking a Staff DevOps Engineer with extensive experience in DevOps, AWS, Kubernetes, and MongoDB. The role involves supporting the backend team, taking ownership of the entire DevOps stack, and driving future development. The ideal candidate values career growth and is excited about bringing a virtual universe to life. The company offers meaningful equity, equipment allowance, healthcare, 401k, pension, unlimited PTO, and an education training stipend. Pocket Worlds is an Equal Employment Opportunity and Affirmative Action employer.

Senior Manager Regulatory Strategy

Company: Lundbeck

Location: USA

Posted Dec 03, 2024

The Senior Manager Regulatory Strategy US RA supports the creation and implementation of regulatory strategies for US development and approval of assigned drug and biological products. The role involves working with global cross-functional teams, ensuring compliance with regulatory requirements and corporate standards, and maintaining positive communications with partners. The Senior Manager will also represent US regulatory perspective at RAFT meetings, manage FDA submission activities, and act as the FDA contact for assigned products.

Manager of Development Engineering

Company: Constellation Energy

Location: USA

Posted Dec 03, 2024

Constellation is a leading producer of clean carbon-free energy, focused on accelerating the transition to a carbon-free future. They offer competitive salaries, benefits, and a wide range of opportunities for growth. The role of Manager Development Engineering involves leading a team of engineers, providing guidance, and ensuring projects meet objectives. The position requires a Bachelor's degree in a related engineering discipline, at least 10 years of related work experience, and specific licenses and credentials.

Director of Product Finance

Company: Extremenetworks

Location: USA

Posted Dec 03, 2024

The Director of Finance Product Organization will be responsible for budgeting, forecasting, financial modeling, and other financial planning and analysis duties. This high visibility role requires significant interaction with peers, cross-functional teams, and executive leadership. The position reports to the SVP of FPampA and includes serving as a Finance Business Partner to the EVP and Chief Product & Technology Officer, leading a team, managing financial planning activities, providing analytical thought leadership, and driving continuous process improvements.

Manager, Navigator Digital Solutions

Company: Constellation Energy

Location: USA

Posted Dec 03, 2024

Constellation is a leading company in clean energy production, aiming to meet the challenges of the climate crisis. They are growing their low-carbon or no-carbon power to more people in more places, providing customers with options to buy, manage, and use energy as part of their decarbonization mission. The role of Manager Navigator Digital Solutions involves integrating multiple systems into a consolidated Azure cloud environment, developing a cloud migration strategy, and providing technical guidance to development teams.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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