Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Freelance Bookkeeper

Company: WONGDOODY

Location: USA

Posted Nov 23, 2024

WongDoody is looking for a freelance Bookkeeper to work closely with their growing team, tracking and reporting financial details. The role involves data entry, budgeting, revenue forecasting, and reporting. The company is a proud Equal Employment Opportunity employer and encourages candidates from diverse backgrounds to apply.

IT Project Manager

Company: 3M

Location: USA

Posted Nov 23, 2024

The job description is for an IT Project Manager position at 3M, which offers a chance to collaborate with innovative people, transition from other industries, and make an impact. The role involves leading IT projects, managing budgets, and coordinating with cross-functional teams. The company provides competitive pay, benefits, and programs to support employees' wellbeing.

Senior Product Operations Manager

Company: Invisible Technologies

Location: USA

Posted Nov 23, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are committed to creating long-term shareholder value. The company is hiring a Senior Product Operations Manager to manage the end-to-end product lifecycle.

Senior Essential Document Specialist

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for a Senior Essential Document Specialist to join one of their partner companies. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Principal Communication Designer

Company: Twilio

Location: USA

Posted Nov 23, 2024

Twilio is hiring a Principal Communication Designer to elevate executive communications and shape the company's transformation narrative. The role requires 10+ years of experience in communication design, visual storytelling, and graphic design, with a focus on working with executive leadership teams and managing complex design projects.

Account Executive

Company: Sanity

Location: USA

Posted Nov 23, 2024

Sanityio is a modern content operating system that replaces legacy systems. The company is looking for an Account Executive to drive revenue by identifying and closing new business opportunities.

Senior Agreement Specialist

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for a Senior Agreement Specialist to join a large pharmaceutical company in the USA. The role involves drafting and negotiating contracts, providing guidance and support, and collaborating with cross-functional teams.

Lead Data Visualization Developer

Company: Excella

Location: USA

Posted Nov 23, 2024

Excella is a leading provider of Agile software development and data analytics solutions. They offer a range of benefits, including flexible work-life balance, top-of-industry medical and dental benefits, and a comprehensive wellness program. The company is committed to diversity and inclusion, and provides opportunities for professional development and career growth.

Senior Payment Coordinator

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for a Senior Payment Coordinator to join a large pharmaceutical company in the USA. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Customer Support Engineer

Company: DTEN

Location: USA

Posted Nov 23, 2024

DTEN is a developer of enterprise collaboration solutions that is looking for a seasoned Customer Support Engineer to provide technical support and resolve complex problems. The ideal candidate will have a customer-centric approach, be able to explain complex issues in simple terms, and have a passion for helping customers.

Account Executive - Apollo Labs

Company: Apollo.io

Location: USA

Posted Nov 23, 2024

Apolloio is launching a new AI-enabled pipeline generation service, seeking a highly motivated Account Executive to drive new customer acquisitions and play a pivotal role in this new venture.

Principal Software Engineer - FHIR

Company: Nava

Location: USA

Posted Nov 23, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They focus on populations that are the least protected and work with government agencies to improve how people apply for benefits and navigate their healthcare.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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