Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Product Manager

Company: ForceMetrics

Location: USA

Posted Nov 18, 2024

ForceMetrics is seeking a self-starting Product Manager to join their team in building products that make a difference. The company is committed to transforming data for social change and empowering responders to make better decisions.

Talent Acquisition Manager

Company: xoangels

Location: USA

Posted Nov 19, 2024

XO Angels is an influencer management agency looking for an Acquisition Manager to oversee client acquisition. The role involves setting and qualifying potential clients, managing communication, and leading a team of Virtual Assistants. The company offers flexible remote work, comprehensive training, and opportunities for advancement.

Teladoc Customer Service Representatives

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a customer service representative to work from home, providing services for a telemedicine provider. The job requires strong attention to detail, excellent communication skills, and the ability to work independently. The company offers flexible scheduling, competitive pay, and benefits such as one-on-one mentorship and free certification.

Staff Augmentation Specialist

Company: thinkahead

Location: USA

Posted Nov 18, 2024

AHEAD is a company that values diversity and inclusion, and is committed to creating a culture of belonging. They prioritize creating a space where all perspectives and voices are represented, valued, and respected. The company also offers a range of benefits to its employees, including medical and dental insurance, 401k, and paid time off.

Senior Mulesoft Developer

Company: NTT DATA

Location: USA

Posted Nov 18, 2024

NTT DATA is a global innovator of business and technology services, seeking a Senior Mulesoft Developer to join their team in Toronto. The job involves leading implementation projects, providing technical leadership, and designing technology solutions.

Provider Network Account Executive II

Company: AmeriHealth Caritas

Location: USA

Posted Nov 18, 2024

AmeriHealth Caritas is seeking talented individuals to join their team as Account Executive II. The role involves building relationships with providers, managing provider networks, and resolving issues. The company offers a comprehensive benefits package and a mission-driven organization with over 30 years of experience.

Senior Analyst

Company: Toast

Location: USA

Posted Nov 18, 2024

The text describes Toast's commitment to creating an accessible and inclusive hiring process, and the job requirements for a Senior Analyst position. The company is seeking a candidate with experience in Business Intelligence, Data Analytics, or Strategic Finance, and a track record of delivering results. The role involves developing advanced financial models, collaborating with business partners, and communicating insights to senior leadership.

Sr AWS Architect

Company: CGI Group, Inc.

Location: USA

Posted Nov 18, 2024

The job posting is for an AWS Cloud Solution Architect position at CGI Federal, requiring 15 years of experience with AWS Cloud AWS, Certifications, and strong communication skills. The job involves designing and implementing cloud-based solutions, collaborating with clients, and supporting AWS deployments. The company offers competitive compensation, comprehensive insurance options, and a positive work environment.

Customer Support Representatives - Automated Health Systems

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a Customer Support Representative to work from home, providing services to Automated Health Systems. The job requires excellent communication skills, patience, and empathy. The company offers flexible scheduling, competitive pay, and benefits.

Senior Oracle SOA Developer

Company: Acentra Health

Location: USA

Posted Nov 18, 2024

Acentra Health is a company that empowers better health outcomes through technology services and clinical expertise. They are a team of experienced leaders, clinicians, and technologists who come together to redefine expectations for the healthcare industry. They offer a range of benefits and a competitive compensation package.

Customer Service Risk Teammate

Company: eBay

Location: USA

Posted Nov 18, 2024

eBay is a global ecommerce leader that empowers millions of buyers and sellers. The company is committed to pushing boundaries and leaving its mark on the future of ecommerce. The role of Customer Experience Risk Teammate is a career path offering diverse opportunities, providing exceptional service to customers and promoting high seller standards.

Technical Project Manager

Company: CardFlight

Location: USA

Posted Nov 18, 2024

CardFlight is looking for a Technical Project Manager to join their location-neutral team. The role involves owning various aspects of CardFlight initiatives, collaborating with stakeholders, and driving project delivery. The company offers a competitive salary, benefits, and a positive work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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