Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Technician I

Company: Abbott Laboratories

Location: USA

Posted Nov 18, 2024

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company offers a range of benefits, including career development, free medical coverage, and a retirement savings plan. The Remote Care Technician I position provides technical and applications support for Division capital equipment systems to customers and Division staff.

Production Information Management Architect

Company: Cognizant

Location: USA

Posted Nov 18, 2024

The job posting is for a Product Information Management Architect position at Cognizant. The job requires 10+ years of software development and deployment experience, 5+ years of PIM architecture experience, and experience in leading PIM system implementations and data governance. The job involves providing strategy and vision for PIM, working closely with business and product management, and ensuring data quality and integrity.

Lead Software Engineer - Provider

Company: Nuna

Location: USA

Posted Nov 18, 2024

The Nuna Provider Engineering team is building a greenfield consumer-facing Health Systems and Health Care Providers portal. The team is looking for a self-motivated, collaborative, and hands-on problem solver to join their dynamic and fast-paced engineering team.

Licensed Inside Sales Representative - Property and Casualty

Company: CONNECT, powered by American Family Insurance

Location: USA

Posted Nov 18, 2024

The job posting is looking for a dedicated and motivated individual to join their team as a Licensed Inside Sales Representative. The role involves assisting clients via warm leads to educate, provide quotes, and sell insurance products. The company offers a competitive compensation package, including a base pay, uncapped bonus plan, and variable compensation. The job also provides benefits such as comprehensive medical, dental, and vision benefits, a 401k contribution, and paid time off.

Product Design

Company: WorkOS

Location: USA

Posted Nov 18, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are looking for an experienced product designer to lead greenfield product initiatives and improve existing products. The company offers competitive pay, substantial equity grants, and a range of benefits.

Supervisor of Behavioral Health Case Workers

Company: AmeriHealth Caritas

Location: USA

Posted Nov 18, 2024

AmeriHealth Caritas is seeking a Supervisor of Behavioral Health Case Workers to oversee daily operations and ensure quality care management services. The role requires a BSN degree, RN license, and at least 2 years of supervisory experience.

Staff Backend Engineer - Grafana Partner Datasources

Company: Grafana Labs

Location: USA

Posted Nov 18, 2024

The job posting is for a Staff Backend Engineer position in the Partner Data Sources squad at Grafana Cloud. The team is responsible for developing data sources plugins that provide visual query editors and underlying mechanics to query and transform observability data for use in Grafana. The company is looking for teammates with skills in Microsoft Azure, Google Cloud, Golang, and React, and values DevOps principles and design for operations.

Principal Software Engineer - Data & Interoperability

Company: Nuna

Location: USA

Posted Nov 18, 2024

The job posting is for a Principal Engineer position at Nunas Value Platform, where the candidate will build products that change the dynamics of the healthcare industry, drive technical strategy, and provide technical guidance to teams.

Customer Service Representative

Company: Omni Interactions, Inc.

Location: USA

Posted Nov 18, 2024

Omni Interactions is a company that offers remote customer care contracts to independent contractors. The company provides a variety of exclusive contracts and flexible work schedules. Contractors must have exceptional communication skills, a proven track record in customer service, and a quiet and secure work environment.

Senior Product Manager - Payments

Company: Mercury

Location: USA

Posted Nov 18, 2024

The job posting is for a product manager role at Mercury, a financial technology company. The role involves building scalable and reliable payment systems, creating a seamless user experience, and prioritizing product investment. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Epic Resolute Professional Billing Training Analyst

Company: SSM Health

Location: USA

Posted Nov 18, 2024

The job is seeking an instructional designer/trainer with experience in Epic training and adult education to create engaging blended learning solutions. The job involves facilitating technical training, designing training materials, and collaborating with operational stakeholders.

Product Counsel

Company: hims & hers

Location: USA

Posted Nov 18, 2024

The company is seeking a Product Counsel to join their growing and collaborative Legal team. The role involves providing legal advice to support the development, launch, and promotion of Hims and Hers products and solutions. The successful candidate will be proactive, organized, and have a team-oriented mindset.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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