Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Customer Success Manager

Company: Joincommonroom

Location: USA

Posted Nov 11, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a Customer Success Manager to join their team and help shape their customer journey. The company values simplicity, passion, and trust, and offers a range of benefits to its employees.

Online Math Tutor

Company: Learner Education

Location: USA

Posted Nov 10, 2024

Learner is actively hiring enthusiastic Math Tutors who are passionate about helping students succeed. The company offers a supportive community, professional development opportunities, and high-quality customer opportunities. The tutors work with students remotely and have a customized learning plan.

Telehealth Physician

Company: Join9am

Location: USA

Posted Nov 11, 2024

9amHealth is a Virtual Cardiometabolic Care company seeking a Telehealth Physician to provide high-quality remote medical care to patients with cardiometabolic conditions. The company offers a collaborative learning environment, competitive compensation, and benefits.

Customer Success Outreach Associate

Company: Lwolf

Location: USA

Posted Nov 10, 2024

The job description is for a Customer Success Outreach Associate who will build relationships with customers, understand their needs, and provide assistance to maximize their experience. The role involves proactive outreach, building rapport, and negotiating contracts.

Senior Learning and Development Specialist

Company: Aya Healthcare

Location: USA

Posted Nov 11, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, seeking a Senior Learning and Development Specialist to design and facilitate leadership development programs. The ideal candidate will have a strong background in leadership training, organizational consulting, and coaching, and be adept at partnering with senior leaders to identify learning needs and deliver impactful solutions.

Senior Lifecycle Marketing Manager

Company: Skillshare

Location: USA

Posted Nov 11, 2024

The Senior Lifecycle Marketing Manager role at Skillshare involves developing and executing email and push campaigns to drive user acquisition, engagement, and retention. The ideal candidate will have a deep understanding of customer lifecycle and referral marketing, and a proven track record of success in developing and implementing effective email campaigns.

Payment Operations Specialist

Company: brightwheel

Location: USA

Posted Nov 11, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking an experienced Payment Operations Specialist to join their team.

Account Development Representative

Company: Workiva

Location: USA

Posted Nov 11, 2024

The Account Development Representative is a strategic salesperson who navigates Fortune 1000 accounts, utilizing their ability to engage and ask the right questions to create a superior prospect-customer experience. They partner with Regional Sales Directors to drive pipeline and net new logos, and are creative and innovative with messaging and GoToMarket strategy.

Senior Product Manager

Company: Signify Health

Location: USA

Posted Nov 10, 2024

Signify Health is looking for a Senior Product Manager to join their team to help realize the product vision and provide any healthcare service to any member or patient. The role requires a dynamic and passionate individual with experience in product management and a deep understanding of the healthcare ecosystem.

Senior UX Researcher

Company: Truebill

Location: USA

Posted Nov 10, 2024

Rocket Money is looking for a Senior UX Researcher to join their team. The role requires a strong research skillset, collaboration, and customer obsession. The company offers a competitive salary, benefits, and a positive work environment.

Product Designer - Data & Reporting

Company: Nextech

Location: USA

Posted Nov 11, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Product Designer to design solutions that impact healthcare delivery and create positive outcomes for providers and patients. The ideal candidate has experience in designing solutions for reporting analytics or other data-heavy systems, and is passionate about healthcare technology.

Solutions Consultant

Company: Gradient AI

Location: USA

Posted Nov 10, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry, and they are looking for a Solutions Consultant to work with their sales and customer service team. The role involves supporting the sales team, providing demonstrations of their solutions, and ensuring that the solutions provided are on-point and actionable.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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