Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Solution Architect, DocuSign

Company: NeuraFlash

Location: USA

Posted Nov 10, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is obsessed with innovation, growth, and customer satisfaction, and offers a range of exciting career opportunities.

Health Data Analytics Engineer

Company: SmarterDx

Location: USA

Posted Nov 10, 2024

The job posting is for a Health Data Analytics Engineer to work on constructing dbt data models for healthcare analytics products and configuring data pipelines. The role requires experience in analytics engineering, SQL, ETL processes, and data modeling. The company offers a remote-first work environment, competitive compensation, and benefits.

Sr. Full Stack Software Engineer

Company: FireMon

Location: USA

Posted Nov 10, 2024

FireMon is looking for a Full Stack Software Engineer to join their team. The role involves designing, building, and delivering firewall management solutions. The company values agility, creativity, and collaboration, and is looking for someone with a passion for building exceptional solutions.

Intelligent Manufacturing Solutions - Manager (Developer)

Company: Riveron

Location: USA

Posted Nov 10, 2024

Riveron is hiring an Intelligent Manufacturing Solutions IMS developer to work on plant floor technology and manage key vendor relationships. The role requires experience in PLC controlled SCADA systems, Ignition Platform, and modern web development stacks. The expected pay range is $100000 to $180000 per year.

Sr. Patient Strategy & Operations Manager

Company: Rula

Location: USA

Posted Nov 10, 2024

The company is dedicated to making mental healthcare work for everyone, providing quality care and aiming to create a world where mental health is no longer stigmatized. They are seeking a Senior Manager to join their Patient Strategy and Operations team to drive patient acquisition and optimize conversion within their Psychiatric Services business.

Senior Analyst

Company: JustAnswer

Location: USA

Posted Nov 10, 2024

The job posting is for a Senior Analyst position at JustAnswer, a San Francisco-based company that connects customers with verified experts. The role involves providing strategic insights and actionable recommendations to enhance data-driven decision-making across the organization. The company is looking for a candidate with 7+ years of experience in data analytics, strong SQL skills, and knowledge of machine learning concepts.

Account Executive, Mid-Market Cross-Sell

Company: FiscalNote

Location: USA

Posted Nov 10, 2024

FiscalNote is a leader in policy and global intelligence, empowering customers with critical insights and tools to turn them into action. The company values diversity and is committed to creating an inclusive environment for all employees.

Director - Design

Company: Dropbox

Location: USA

Posted Nov 10, 2024

The role is looking for a Design Leader to lead multidisciplinary teams in building best-in-class product experiences that delight customers. The role will be responsible for ensuring every interaction with customers is met with an 'it just works' experience, and will also be critical in establishing a world-class design discipline and design team.

Solutions Engineer

Company: Youdotcom

Location: USA

Posted Nov 10, 2024

Youcom is an innovative AI productivity tool that helps users get more done. The company is recognized for its accurate and transparent search engine and has been featured in Time Magazine's Best Inventions of 2022. The Solutions Engineer role is crucial in aligning innovative strategies with technology solutions within complex accounts, requiring strong technical and sales abilities.

Senior Security Consultant - Offensive Security

Company: Cyderes

Location: USA

Posted Nov 10, 2024

Cyderes is a cybersecurity services provider looking for a Security Consultant to join their Offensive Security team. The role involves conducting advanced penetration testing, red teaming, and vulnerability assessments to identify and exploit security weaknesses in client environments.

Frontier Diligence Lead

Company: Stripe

Location: USA

Posted Nov 10, 2024

The text describes Stripe's mission to increase the GDP of the internet and its subsidiary Frontier's goal to buy $1B+ of permanent carbon removal by 2030. The role of a Diligence Lead for Frontier involves evaluating carbon removal suppliers, negotiating deals, and making recommendations. The company is looking for someone with relevant experience, excellent communication and quantitative skills, and a deep understanding of carbon removal technologies.

Head of People

Company: Mazedesign

Location: USA

Posted Nov 10, 2024

MazeMaze is a Series B-funded startup building the future of product research for modern teams. They are seeking an experienced strategic Head of People to lead the People function and drive the roadmap.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages