Exceptional Customer Service Jobs in USA

500,918 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

2025 Summer Intern - Software Engineering

Company: Workiva

Location: USA

Posted Jan 25, 2025

The text announces a job posting for a Software Engineer Intern with a start date in the summer of 2025. The position involves implementing developer tools or product features, conducting code reviews, and working in an Agile development methodology. The minimum qualifications include being enrolled in a degree-seeking program, having a solid foundation in computer science, and experience in programming languages like Python, Go, Java, C++, C#, Dart, or JavaScript. The company values diversity and offers benefits such as a salary range, 401k participation, paid sick leave, and opportunities for further learning experiences.

Summer 2025 Intern - Marketing Operations

Company: Workiva

Location: USA

Posted Jan 25, 2025

The text describes a job posting for a Marketing Operations Intern at Workiva. The position involves working closely with various teams to push products to the marketplace, maintain data integrity, perform analysis, assist with automation functions, and optimize websites. The internship offers opportunities to start in the summer and provides a salary range of $21,000. Workiva values diversity and offers benefits such as 401k participation, paid sick leave, and a unique learning experience. The company is committed to providing reasonable accommodations for applicants with disabilities and supports employees in working from an office or remotely.

Senior Software Engineer - Models

Company: Weights & Biases

Location: USA

Posted Jan 25, 2025

Weights & Biases is a Series C company with $250M in funding, serving over 1000 customers including OpenAI, NVIDIA, Microsoft, and Toyota. They offer a comprehensive AI developer platform for building deep learning models and generative AI applications. The company is hiring a Product-Focused Software Engineer for their Models team, responsible for leading new product initiatives, collaborating with other developers, and focusing on end-user experience. The role involves working directly with customers and other engineering teams to build products and customer experiences that accelerate machine learning model development.

2025 Summer Intern - Business Analytics

Company: Workiva

Location: USA

Posted Jan 25, 2025

The company is committed to attending career fairs and recruitment events, with positions potentially open for a few weeks before closing. The recruitment season for this position ends on February 21st, 2025. Interviews are scheduled for early to mid-March, and offers are expected by the end of March, 2025. Summer internships start on May 19th, 2025. The Business Analytics Intern will act as an ad hoc Data Analyst, working with existing metrics, reports, and BI processes. The role requires a Bachelor's degree or higher in a relevant field, statistical knowledge, database skills, attention to detail, and proficiency in R or Python. Familiarity with cloud solutions like AWS and GCP is preferred. Workiva is an Equal Employment Opportunity and Affirmative Action Employer, committed to diversity and providing reasonable accommodations for applicants with disabilities.

2025 Summer Intern - Product Management (Structured Data)

Company: Workiva

Location: USA

Posted Jan 25, 2025

The text describes a job posting for a Product Management Internship at Workiva. The position offers opportunities to start in the summer and involves tasks such as conducting customer research, analyzing usage data, and contributing to product development. The company values diversity and provides benefits like salary, 401k participation, paid sick leave, and a unique learning experience. The job requires a degree in Product Management or a related field, prior experience in software development, leadership skills, and strong communication abilities.

2025 Summer Intern - Talent Acquisition

Company: Workiva

Location: USA

Posted Jan 25, 2025

The text announces a job opportunity for a Talent Acquisition Intern with a focus on early career talent development. The position offers learning about recruitment initiatives and contributing to projects related to talent trends and process optimization. The internship has a start date in the summer and involves leveraging sourcing and recruitment tools, partnering with recruiters, and building relationships with colleges and professional organizations. Minimum qualifications include being enrolled in a degree-seeking program, preferably in Business, Human Resource Management, Psychology, or a related field. Preferred qualifications include excellent communication skills, self-motivation, and the ability to work in a fast-paced environment. The job offers a salary range, 401k participation, paid sick leave, and a unique opportunity for further learning experiences.

Summer 2025 Paid Media Intern (Demand Generation)

Company: Workiva

Location: USA

Posted Jan 25, 2025

The text announces a job opportunity with a detailed timeline for the recruitment process, including application closure, interviews, offers, and start dates. The role, Paid Media Intern, involves planning and measuring social media channels, assisting in paid social media campaigns, and supporting various marketing activities. The ideal candidate should be enrolled in a degree-seeking program, preferably in Marketing, Advertising, Business, Communications, or a related field. They should possess excellent communication skills, be self-motivated, and capable of working in a fast-paced environment. The role offers a salary range of $21,000 - $21,000, 401k participation, paid sick leave, and a unique opportunity for further learning experiences.

Senior Software Engineer- Backend

Company: StackAdapt

Location: USA

Posted Jan 25, 2025

StackAdapt is a leading programmatic advertising platform specializing in multichannel solutions. It empowers digitally-focused companies to deliver exceptional campaign performance. The company is recognized for its innovative approach, high performance, and diverse, inclusive workplace. StackAdapt is currently hiring a Backend Software Engineer with 5+ years of experience in building scalable distributed real-time microservices, working with large data sets, and utilizing messaging queues. The company offers competitive benefits, including RRSP401K matching, comprehensive mental health care, and a robust training program.

Software Engineer - Ruby Infrastructure

Company: Gusto, Inc.

Location: USA

Posted Jan 25, 2025

The Staff Engineer on the Product Infrastructure RubyRails team at Gusto is responsible for improving developer productivity through tooling, APIs, and feedback mechanisms. This role involves seeking out inefficiencies, ideating solutions, and collaborating with various teams to deliver end-to-end product experiences. The ideal candidate should have 5+ years of experience in software development and architecture using RubyRails, experience in building tooling, and strong communication skills.

2025 Summer Intern - Territory Development

Company: Workiva

Location: USA

Posted Jan 25, 2025

The text announces a job opportunity for a Territory Development Intern at Workiva. The position involves researching accounts, identifying business opportunities, and supporting pipeline growth. The intern will work closely with the team, contributing to engagement strategies and campaigns. The job posting will close on February 21, 2025, with interviews starting early to mid-March and offers by the end of March. The internship offers a salary range of $21,000, 401k participation, paid sick leave, and a chance to further learning experiences. Workiva values diversity and equal employment opportunities.

Summer 2025 Intern - Event Marketing

Company: Workiva

Location: USA

Posted Jan 25, 2025

The text announces a job opening with a tentative timeline for application, interview, offer, and start dates. The position offers opportunities to start in the summer and involves tasks such as event planning, vendor management, budget monitoring, cross-functional collaboration, and project management. Minimum qualifications include being enrolled in a degree-seeking program, preferably in Marketing, Advertising, Business, Communications, or a related field. Preferred qualifications include event planning experience, strong communication skills, self-motivation, ability to work in a fast-paced environment, organizational skills, creativity, and attention to detail. The company offers a salary range, 401k participation, paid sick leave, and a unique opportunity for further learning. Workiva is an Equal Employment Opportunity and Affirmative Action Employer, committed to diversity and providing reasonable accommodations for applicants with disabilities.

2025 Summer Intern - CPX Operations

Company: Workiva

Location: USA

Posted Jan 25, 2025

The text announces a job posting for a Customer and Partner CPX Operations Intern at Workiva. The position offers opportunities to start in the summer and involves working with various teams on operational, analytical, and digital tasks. The intern will gain skills in communication, data-driven decisions, process improvement, and technical proficiency. The minimum qualifications include being enrolled in a degree-seeking program, preferably in Communications Management, Business Analytics, or a related field. The preferred qualifications include multitasking, strong communication skills, self-motivation, and interest in a career in data analytics, communication, or enablement. The job offers a salary range, 401k participation, paid sick leave, and a unique opportunity for further learning through additional internship seasons.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages