Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Project Coordinator
Company: Nextech
Location: USA
Posted Jan 22, 2025
Nextech is a leading specialty healthcare technology solutions provider, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. They are seeking professionals in software engineering, finance, accounting, customer support, and business development with a passion for healthcare technology. The Project Coordinator role involves working closely with Product Managers, preparing action plans, managing risks, and coordinating resources. Essential functions include creating project charters, negotiating objectives, managing schedules, and ensuring project success. Preferred qualifications include a Bachelor's degree, 2 years of project management experience, strong communication and interpersonal skills, and proficiency in Microsoft Office products.
Director of Sales - Hospitality
Company: Ottimate
Location: USA
Posted Jan 22, 2025
Ottimate, formerly Plate IQ, is seeking a dynamic and results-driven Director of Sales for the Hospitality sector. The role involves leading a team of 56 Account Executives, developing sales strategies, managing performance, providing training, fostering customer relationships, collaborating with other teams, preparing reports, staying updated on industry trends, improving sales processes, managing budgets, and participating in events. The ideal candidate should have a Bachelor's degree, 5+ years of sales experience, a proven track record in SMB, midmarket, and enterprise sales, strong leadership skills, excellent communication, problem-solving skills, strategic thinking, proficiency in CRM software, and a deep understanding of the hospitality industry. Ottimate values a growth mindset, diversity, and a people-first approach. The company offers a remote-first environment, competitive salary, benefits, annual retreats, and opportunities for growth.
Partner Success Manager (Viator)
Company: Tripadvisor
Location: USA
Posted Jan 22, 2025
Viator, a Tripadvisor company, is the world's largest marketplace for travel experiences, offering over 300,000 unique tours and activities. The company values employee development, offering competitive compensation, flexible work schedules, tuition assistance, and travel perks. They are seeking a Senior Partner Success Manager with a strong business background, excellent communication skills, and experience in the travel industry. The ideal candidate will manage large global partnerships, develop data-driven strategies, and collaborate with client executives to drive growth.
Head of Product Design - Banking
Company: Mercury
Location: USA
Posted Jan 22, 2025
Mercury, a financial technology company, is seeking a design leader to shape product strategy for their Banking group. The role involves driving product strategy, navigating complex financial systems, building high-performing teams, fostering psychological safety, and cultivating strong partnerships. The ideal candidate has led design teams in fintech or banking, has 8+ years of design leadership experience, demonstrates strategic thinking, and thrives in ambiguous problem spaces.
Clinical Invoice and Payment Specialist
Company: PROCEPT BioRobotics
Location: USA
Posted Jan 22, 2025
PROCEPT BioRobotics is seeking a Clinical Invoice and Payment Specialist to ensure accurate and timely processing of invoices and payments for clinical trials. The role involves invoice management, payment processing, budget reconciliation, cross-functional collaboration, and process improvement. The ideal candidate should have a Bachelor's degree in finance, accounting, or a related field, with 2+ years of experience in clinical invoicing or a related finance role. Proficiency in financial management software and strong communication skills are required. PROCEPT offers competitive compensation, comprehensive benefits, and a supportive work environment.
Lead Data Analyst - Operations & Fulfillment
Company: hims & hers
Location: USA
Posted Jan 22, 2025
The Sr Data Analyst for Operations Analytics role at Hims & Hers involves leading advanced analytics projects, mentoring junior analysts, and collaborating with cross-functional teams to drive efficiency, scalability, and innovation. The role requires expertise in operational data, storytelling, and data-driven decision-making. Key responsibilities include designing scalable platforms, tackling complex problems, establishing KPIs, identifying growth opportunities, and presenting insights to stakeholders. The ideal candidate has 8-10 years of experience in data engineering, business intelligence, or analytics, with advanced proficiency in SQL and R/Python. Strong communication skills and the ability to thrive in fast-paced environments are essential. Benefits include competitive compensation, unlimited PTO, comprehensive health benefits, and employee discounts.
Social Media Director
Company: Eventbrite, Inc.
Location: USA
Posted Jan 22, 2025
Eventbrite is seeking a seasoned social marketing leader with a proven track record in strategy, team development, campaign management, influencer partnerships, and measurement reporting. The ideal candidate will own Eventbrite's social marketing strategy, drive brand awareness, engagement, and loyalty, and ensure leadership across the organization. They will be responsible for developing and executing the social marketing strategy, defining goals, building processes, and ensuring tracking, measurement, and listening are in place. The role involves leading audience mapping, targeting, and paid media plans, driving reporting and learnings, overseeing operations, and managing a team of marketers, contractors, and agencies. The candidate should have at least 12 years of experience in social marketing, strong analytical skills, and a deep understanding of brand and social metrics.
Implementation Team Lead
Company: SpryPoint
Location: USA
Posted Jan 22, 2025
SpryPoint, founded in 2011, is a leading provider of cloud-based solutions for the utility sector. They offer advanced billing, customer relationship management tools, and powerful analytics. Recently, they received a strategic investment from Norwest to expand their team and increase market share. SpryPoint is seeking an Implementation Team Lead to manage a team of Implementation Specialists, ensuring high-quality work and customer satisfaction. The role involves people management, project implementation support, and collaboration with development and DevOps teams.
Senior Director of UX - Ads
Company: Reddit
Location: USA
Posted Jan 22, 2025
The text describes a job posting for a Senior Director of Ads UX position. The role involves leading a team to reimagine Ads Manager and ad formats, focusing on user-centric design and advertiser success. The ideal candidate should have experience in leading UX design teams, delivering transformative solutions, and creating innovative ad formats. The role offers comprehensive benefits including healthcare, 401k matching, workspace benefits, professional development funds, family planning support, flexible vacation, and 4+ months paid parental leave.
Web Program Manager
Company: Grafana Labs
Location: USA
Posted Jan 22, 2025
Grafana is seeking an experienced Web Program Manager to lead the evolution and optimization of Grafanacom and related web properties. The role involves driving innovation, improving user experience, and managing cross-functional teams. Key responsibilities include driving optimization and innovation, leading cross-functional collaboration, facilitating team events, ensuring SEO and website performance, managing localization and global audience focus, leveraging AI and emerging technologies, project planning and execution, risk and dependency management, communication and reporting, prioritization and resource allocation, strategic alignment with OKRs, leading web updates for events, vendor management, and continuous improvement.
Sr. Modern Work & Security Programs Manager
Company: Pax8
Location: USA
Posted Jan 22, 2025
The Sr Modern Work & Security Programs Manager AMER is responsible for driving Pax8's Microsoft revenue by managing dedicated headcounts, aligning sales strategies with revenue targets, and growing participation in Microsoft programs. They develop and execute strategic program and sales plans, drive key executive briefings, and build strategy and execute strategic training plans. The Senior Manager also oversees project management of all Microsoft Canada Programs, manages relationships with Microsoft Partner Development Managers, and leads key Microsoft + Pax8 Events and trainings.
Senior Software Engineer
Company: Kontakt.io
Location: USA
Posted Jan 22, 2025
Kontaktio is a platform that optimizes care operations by reducing waste, cutting costs, and improving revenue. It uses AI, RTLS, and EHR data to automate workflows, adapt in real-time, and orchestrate all aspects of care delivery. The platform is easy to deploy and scale, providing a clear picture of spaces, equipment, and people, thereby eliminating inefficiencies and enhancing the patient experience. With a measurable 10X ROI and over 20 use cases, Kontaktio is the go-to platform for better and faster care delivery operations. The company has experienced exceptional growth, expanding its team from 70 to 130 professionals and quadrupling its Annual Recurring Revenue (ARR). Kontaktio is seeking a Senior Software Engineer with a proven track record in building impactful solutions in high-paced environments. The role involves designing, developing, and deploying scalable full-stack applications, collaborating cross-functionally, building secure HIPAA-compliant systems, contributing to AI/ML-powered workflows, optimizing CI/CD pipelines, supporting on-premise and cloud-hosted applications, and driving product innovation with a user-first approach to UI/UX design and development.