Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Campaign Solutions Manager - Security
Company: Pax8
Location: USA
Posted Jan 20, 2025
The Campaign Solutions Marketing Manager is a crucial role in the Americas marketing team, responsible for developing and executing GTM strategies for Pax8 Security solutions. This data-driven marketer advises on marketing strategy, supports a full security stack, and drives growth through new acquisition, cross-sell, upsell, and retention. The role requires strong cross-functional leadership, communication skills, and the ability to thrive in an agile environment. Ideal candidates have 46+ years of B2B marketing experience, proven experience in Campaign Solutions or Campaign Management, and expertise in managing multiple projects in a cross-functional work environment.
Technical Lead - Funnels
Company: Perspective.co
Location: USA
Posted Jan 20, 2025
Perspective is a fast-growing, profitable company with over €11M ARR, aiming for 100M ARR. They offer a growth marketing platform for entrepreneurs, helping them reach thousands of customers. The company values execution, high quality, and a culture of ownership and freedom in a fully remote environment. They are seeking a hands-on technical leader to shape their Funnels platform, enabling marketers to create high-performing campaigns. The role involves leading a team, ensuring technical excellence, and driving innovation. Perspective offers remote work, personal growth opportunities, best equipment, and a cordial, passionate team.
Director - Marketing Communications
Company: Myriad360
Location: USA
Posted Jan 20, 2025
The company is seeking a dynamic and innovative Marketing Communications Director to craft compelling narratives, drive brand strategy, and elevate market presence. The ideal candidate should be a creative storyteller with a passion for transforming complex ideas into engaging communications. The role involves developing and executing comprehensive marketing communications strategies, leading storytelling initiatives, coordinating sales enablement programs, designing high-quality marketing collateral, and overseeing content creation across multiple channels. The candidate should have a Bachelor's degree in Marketing Communications, Journalism, or a related field, with 10+ years of progressive experience in marketing communications, preferably in technology or B2B sectors. Exceptional verbal and written communication skills, strategic thinking, creative problem-solving, strong project management, and a data-driven approach to marketing are required. The company values empathy, big-picture thinking, clear expectations, and continuous learning.
Senior Benefits Operations Manager
Company: Cribl
Location: USA
Posted Jan 20, 2025
Cribl is seeking a dynamic and tech-forward individual to lead the vision, strategy, and implementation of the company's benefits programs. The role involves enhancing systems architecture, improving automations, and delivering human-centric processes to create a frictionless employee experience. The successful candidate will collaborate closely with various internal and external teams, including the US-based benefits broker team, carriers, contingent workforce, and multiple internal teams. Key responsibilities include leading the transition to new benefits administration technology, providing thought leadership for the globalized People strategy, and driving excellence in performance and vendor accountability. The role requires extensive subject matter expertise in US Benefits policy, technology administration, compliance, and process experience, as well as strong communication, project management, and data analysis skills.
Data Scientist - Finance
Company: Figma
Location: USA
Posted Jan 20, 2025
Figma is expanding its team with passionate individuals dedicated to making design accessible. The Finance Data Science team focuses on solving critical business issues, reporting on company performance, and forecasting growth. The ideal candidate should have 5+ years of relevant experience, proficiency in SQL and Python, and knowledge of statistical methods. Figma values continuous learning and development.
Senior Business Analyst
Company: Insomniac Design
Location: USA
Posted Jan 20, 2025
Insomniac Design, a global digital agency, is seeking a Senior Business Analyst. The role involves leading product requirements gathering, documentation, and validation. The candidate will collaborate with clients, stakeholders, and internal teams, and will be responsible for creating Business Requirements Specifications, User Stories, and Acceptance Criteria. The ideal candidate should have 5+ years of experience in a client-facing digital agency environment, expertise in leading discussions, and proficiency in digital development tools. Insomniac Design is committed to fostering a diverse, inclusive, and equitable workplace.
Account Manager, Mid-Market
Company: Superhuman
Location: USA
Posted Jan 20, 2025
Superhuman is a company that aims to revolutionize email communication and productivity. They offer the fastest email experience in the world, with customers reporting twice as fast inbox clearance and many achieving inbox zero for the first time in years. Superhuman is not just about email; they plan to expand into calendars, notes, contacts, and tasks, aiming to build the productivity platform of the future. The company values building products that people love, incorporating fun, play, magic, and joy into their experiences. They are looking for an Account Manager to drive revenue growth, create strategic account plans, and exceed sales quotas. The ideal candidate should have 1+ years of experience as an account manager in a SaaS organization, excellent communication skills, a growth mindset, and a bias towards action.
Product Manager - Core UI
Company: Lattice
Location: USA
Posted Jan 20, 2025
Lattice is a talent management platform that offers various features for employee development, growth, and engagement. The company is seeking a product manager with 5+ years of experience, strong design taste, and a proven track record in developing products with best-in-class customer experiences. The role involves leading platform-wide initiatives, working cross-functionally, and delivering feature enhancements. The estimated annual salary is between $145,000 and $181,500, with additional benefits including medical, dental, vision insurance, life AD&D and disability insurance, and more.
Brand Designer
Company: Stripe
Location: USA
Posted Jan 20, 2025
Stripe, a financial infrastructure platform for businesses, is seeking a self-motivated multidisciplinary Brand Designer with 6+ years of experience in brand design, art direction, or a related field. The ideal candidate should have proven expertise in creating and scaling brand systems that span digital and physical mediums, and a portfolio showcasing strategic thinking, creative problem-solving, and execution of brand systems and campaigns. The role involves leading the creation and evolution of brand systems, marketing campaigns, and creative assets, collaborating with cross-functional teams, and managing high-profile projects. The candidate should be a strategic thinker, exceptional craftsperson, and have strong leadership and collaboration skills.
Account Executive - Financial Services
Company: Twilio
Location: USA
Posted Jan 20, 2025
Twilio is seeking a New Business Account Executive for the Financial Services sector. The role involves prospecting, solution selling, and closing new business opportunities across Twilio's Messaging, Voice, and Email products. The ideal candidate should have 8 years of full-cycle sales experience, with a minimum of 3 years in managing or leading quantitative, highly analytical products or solutions. The role requires technical solutions selling experience, comfort with business and technical leaders, and excellent verbal and written communication skills. Twilio offers competitive pay, generous time-off, healthcare, a retirement savings program, and more. The role is remote and based in the US, with pay ranges varying by location.
Director of Account Management
Company: Weights & Biases
Location: USA
Posted Jan 20, 2025
Weights & Biases is seeking an experienced Director of Account Management to lead a high-performing team. The role involves managing the full customer lifecycle for enterprise and digital native accounts, driving account growth and retention, and ensuring renewals of existing ARR. The ideal candidate should have 10+ years of experience in SaaS sales account management, with at least 3+ years in a leadership capacity. They should have a proven track record of driving account growth and managing large complex client portfolios of at least $20M ARR. The company offers competitive salary, equity, and benefits packages, including flexible time off, medical, dental, and vision coverage, remote work culture, and 12 weeks of parental leave for US-based employees.
Director of Product - Growth
Company: ActiveCampaign
Location: USA
Posted Jan 20, 2025
ActiveCampaign is seeking a strategic and innovative Director of Product Growth to lead high-impact initiatives, drive collaboration with GTM teams, and deliver measurable business outcomes. The role involves setting the vision and strategy for various growth areas, fostering collaboration, and driving the execution of roadmaps that unlock customer and business growth. The ideal candidate should have 8+ years in product management, proven success in driving growth-focused initiatives, strong strategic thinking, exceptional collaboration skills, and a commitment to fostering a culture of innovation and continuous learning.