Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Global Sales Trainer
Company: Apollo.io
Location: USA
Posted Jan 18, 2025
The Global Sales Trainer role at Apollo's Customer Education team is a dynamic and exciting opportunity for a sales expert with a deep background in prospecting, sales engagement, negotiation, sales management, and sales enablement. The role involves creating compelling training videos and written content for Apollo Academy, interviewing power users and customers, hosting daily live onboarding webinars, and creating certification tracks. The ideal candidate should have extensive sales experience, a portfolio of video training content, exceptional speaking skills, and a track record of driving meaningful results in sales or sales training roles.
Event Manager
Company: Nextech
Location: USA
Posted Jan 18, 2025
Nextech is a leading specialty healthcare technology solutions provider, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. They are seeking an Event Manager with 5+ years of experience in event planning or operations, exceptional organizational skills, and proficiency in event management software. The role involves event coordination, vendor management, budget management, timeline and scheduling, onsite operations, compliance and safety, and post-event analysis. The company provides generous total rewards including a bonus opportunity, 401k with employer match, flexible time off, health insurance, wellness program, and more.
Senior IT SaaS Administrator
Company: Muck Rack
Location: USA
Posted Jan 18, 2025
The company is seeking a Senior IT SaaS Administrator with 2+ years of experience to join their growing team. The role involves working closely with various teams to provision access, automate workflows, administer SaaS applications, and manage vendors. The ideal candidate should have experience with Okta, Google Workspace, M365, Slack, Zoom, and Trelica, as well as knowledge of IT automation and scripting languages. The company values scale, quality, delivery, and customer experience, and offers a competitive salary with a quarterly bonus plan.
Senior Security Engineer - Detection and Response
Company: 1Password
Location: USA
Posted Jan 18, 2025
1Password is seeking a Senior Security Engineer with 5+ years of experience in technical engineering and security roles, focusing on Detection Engineering, Incident Response, Digital Forensics, and Threat Intelligence. The role involves developing and implementing security strategies, working with cross-functional teams, and ensuring continuous improvement of the company's security posture. The ideal candidate should have proficiency in incident response frameworks, security logs, SIEM, SOAR solutions, threat hunting, cloud environments, scripting languages, and software development lifecycle. The position offers a competitive salary, comprehensive benefits, and the opportunity to make a significant impact in safeguarding systems and data against cyber threats. The role is remote within Canada and the US.
Senior Director of Customer Success
Company: Smartcar
Location: USA
Posted Jan 18, 2025
Smartcar, founded in 2015, is a leading developer platform for mobility businesses in North America and Europe. They offer APIs for various car-related services, serving customers like Uber, Turo, and AutoNation. The company has raised $36M from prominent investors. The Senior Director of Customer Success role involves managing Account Management and Solutions Architecture teams, driving customer retention, and collaborating with cross-functional teams. Key responsibilities include setting KPIs, developing strategies for customer retention, and guiding executive-level negotiations. The role offers a competitive compensation package, remote work within the US, and comprehensive benefits.
Senior Data Engineer
Company: Wealthfront
Location: USA
Posted Jan 18, 2025
Wealthfront, a data-driven investment advisory firm, is seeking a Data Engineer with extensive experience in designing and building metrics-focused deliverables. The role involves collaborating with various teams, maintaining data quality, and building scalable data pipelines. The company values automation and offers a competitive salary range of $185,000 - $228,000 USD, along with comprehensive benefits. Wealthfront aims to transform the financial industry by making it easy for individuals to build long-term wealth.
Director of Engineering - App
Company: Shippo
Location: USA
Posted Jan 18, 2025
Shippo, a leading shipping layer for ecommerce, is seeking a seasoned engineering leader to drive its App strategy. The App, used by SMB customers on platforms like Shopify and Wix, allows them to manage shipping needs from an intuitive interface. The Director of Engineering will lead the entire App engineering function, including billing, orders, and maintenance. Key responsibilities include partnering with Product Management, mentoring engineering managers, leading software development, and fostering innovation. The ideal candidate should have deep technical knowledge, strong communication skills, and expertise in software languages like Python, JavaScript, and Go. Shippo offers a comprehensive benefits package, including healthcare coverage, flexible working, and professional growth opportunities.
Digital Engagement Manager
Company: Tanium
Location: USA
Posted Jan 18, 2025
The Digital Engagement Manager at Tanium will play a crucial role in the company's scaled customer success model. They will collaborate with various teams to ensure a cohesive customer journey and align customer success goals with OKRs. The manager will develop and implement engagement strategies, utilize data to detect at-risk renewals, and provide updates on the efficacy of onboarding and digital enablement programs. Tanium is seeking a candidate with a Bachelor's degree, proven experience in Customer Success, proficiency in Salesforce or similar platforms, digital marketing experience, strong project management skills, and a project management mindset.
Senior Curriculum Designer
Company: Bezos Academy
Location: USA
Posted Jan 18, 2025
Bezos Academy is seeking a Senior Curriculum Designer with extensive experience in early childhood education and child development. The role involves leading the curriculum strategy for a new initiative targeting children in their first three years of life and their caregivers. The successful candidate will develop a comprehensive curriculum, aligning it with research-based practices and child development. They will work with product managers, designers, and engineers to create content and instructional approaches. The role requires a deep understanding of adult learning best practices to support families and caregivers. The position is full-time, benefit-eligible, and offers a competitive salary range of $111,000 - $183,000 per year. The role is based in the United States, preferably within a one-hour drive of a Bezos Academy preschool in Washington, Texas, or Florida. Relocation support is available for those able to move to Seattle, Washington.
Global Events Lead
Company: Cobalt
Location: USA
Posted Jan 18, 2025
Cobalt, a remote cybersecurity company, is seeking a dynamic Global Events Leader with at least 5 years of event management experience, including 2 years as an Event Lead in a cybersecurity firm. The role involves developing and implementing event strategies, managing budgets, and overseeing onsite logistics. The ideal candidate should have experience in trade shows, field events, and virtual events, and possess strong cross-functional collaboration skills. Cobalt offers competitive compensation, benefits, and opportunities for professional growth.
Platform Product Manager - PMS
Company: Cloudbeds
Location: USA
Posted Jan 18, 2025
The company is seeking a highly skilled Platform Product Manager with expertise in the hospitality industry to lead the development and optimization of their core Property Management System (PMS) platform. The role involves feature development tailored to the unique needs of midmarket and larger properties, ensuring scalability, accuracy, and operational efficiency. The successful candidate will work closely with cross-functional teams to deliver robust solutions, manage taxes and financial elements, and collaborate with engineering teams to optimize platform performance. They will also serve as a liaison between business and technical teams, communicate effectively with stakeholders, and use data to drive continuous improvement of the platform.
Policy & Compliance Analyst
Company: Quantum Metric
Location: USA
Posted Jan 18, 2025
Quantum Metrics prioritizes a diverse and inclusive culture, offering coaching and training programs for employee growth. As a remote-first company, they host regular events and have Employee Resource Groups for various backgrounds. The Policy & Compliance Analyst role involves supporting the organization's compliance program, ensuring security best practices in cloud environments, and assisting with audit processes. The role requires a Bachelor's degree in a related field, knowledge of legal and regulatory requirements, and excellent verbal, written, and organizational skills. Quantum Metric offers competitive compensation, comprehensive benefits, and a supportive team environment.