Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Actuary - Homeowners Countrywide Indications

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 20, 2025

The role is part of the Homeowners Countrywide CW Indications team within US Retail Markets. The key responsibility is to produce accurate Homeowners internal indications on a quarterly basis. The role requires close collaboration with analytical teams and the ability to communicate the go-forward strategy. It offers opportunities to problem solve, develop line of business expertise, and influence the broader organization.

Inside Sales Representative (Call Center)

Company: Levo Naturals

Location: USA

Posted Nov 20, 2025

This role offers growth opportunities, competitive bonuses, and collaboration with teams to drive sales and expand distribution. The position emphasizes ownership of pipelines, relationship building, and performance-based rewards with no income limits.

Cash Applications Intern

Company: Fortive

Location: Brazil

Posted Nov 20, 2025

The job description outlines the responsibilities and requirements for a Cash Applications Intern position. The role involves accurately applying payments, reconciling bank statements, collaborating with teams, and supporting audits. The ideal candidate should be enrolled in or have recently completed a relevant degree, possess strong attention to detail, and have proficiency in Microsoft Excel and other Office tools.

Director II/Senior Director - Enterprise AI/ML Technology Product Management

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 20, 2025

The role of Director IISenior Director Enterprise AIML Technology Product Management at Liberty Mutual involves leading a team of Product Managers to drive the company's next-generation AIML infrastructure. The Enterprise Data & Data Science Product team provides centralized support and expertise to data science teams across the organization, focusing on developing best-in-class AIML technologies and supporting enterprise AI programs. The position requires a deep understanding of AIML, proven product management experience, strategic agility, collaboration and influence, and visionary leadership.

Mentor role for iOS Development with SwiftUI and SwiftData track

Company: Udacity

Location: USA

Posted Nov 20, 2025

The text describes the role of a mentor in a Udacity Nanodegree program. Mentors are industry professionals who provide technical support to learners through virtual meetings, community forums, and live sessions. They must have at least 7 years of industry experience or a master's degree in the relevant field, with expertise in Swift programming, SwiftUI, data persistence, networking, and concurrency. Mentors should be able to teach technical concepts, have public speaking skills, and be flexible to work part-time. The role offers additional income, the opportunity to contribute to an international student community, and staying updated with cutting-edge technologies.

Market Development Executive - Consulting Services

Company: Insight

Location: USA

Posted Nov 20, 2025

The job posting is for a Senior Market Development Executive role at a Fortune 500 Solutions Integrator. The role involves identifying new opportunities within existing clients, introducing customized data solutions, and managing the sales process. The company values people and technology, and offers benefits such as remote work and a focus on diversity.

Market Development Executive III

Company: Insight

Location: USA

Posted Nov 20, 2025

This job posting highlights a Market Development Executive role with remote work flexibility, global opportunities, and a strong company reputation. It emphasizes career growth, competitive benefits, and a people-first culture with values like Hunger, Heart, and Harmony.

Machine Learning Scientist (L4) - Content & Studio

Company: Netflix

Location: USA

Posted Nov 20, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Studio Media Algorithms team is at the forefront of innovation, enhancing and supporting the vision of creators. The company is seeking early-career talent with experience in generative and reconstructive image and video models to improve video content quality.

Engineering Manager - Database Reliability, Scalability & Operations

Company: GitLab

Location: USA

Posted Nov 20, 2025

The role of Engineering Manager for the Database Reliability Scale & Operations team at GitLab involves building and leading a world-class team to drive the company's database strategy and operations. The manager will be a strategic thinker with strong opinions on database architecture, data store selection, and cost optimization, while collaborating cross-functionally and making decisions in the best interest of the company and team. The role combines technical leadership with people management, setting objective goals, enforcing healthy database practices, and acting as a force multiplier for the team. The team focuses on owning the reliability, scalability, performance, and security of the PostgreSQL database engine and its supporting services.

Enterprise Account Executive

Company: Grow Therapy

Location: USA

Posted Nov 20, 2025

The Enterprise Account Executive Physician Partnerships role at Grow Therapy focuses on expanding access to high-quality behavioral health care by building partnerships with health systems, medical groups, and large PCP organizations. The role involves identifying, pursuing, and closing partnerships, attending industry events, leading the sales process, collaborating with cross-functional teams, and serving as a trusted advisor to physician leaders. It requires 4+ years of B2B sales experience, healthcare or digital health sales experience, and the ability to navigate complex organizational structures and manage multiple deals.

Senior Water Mitigation Specialist

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 20, 2025

The job description is for a Senior Restoration Property Specialist role that can be fulfilled remotely. The role involves managing, investigating, and coordinating EMS activities, writing complex water damage mitigation estimates, collaborating with stakeholders, ensuring resolution of escalations, reviewing invoices, and conducting reviews to ensure appropriate documentation is secured from vendors. The ideal candidate should have a solid background in insurance claims and water mitigation, strong communication, organizational, and negotiation skills, and 3-5 years of prior work experience in insurance and/or dealing with residential property restoration.

External Contractor - Mentor role for Data Streaming track

Company: Udacity

Location: USA

Posted Nov 20, 2025

The text is a job description for a mentor position at Udacity. Mentors provide technical support to learners in their Nanodegree journey. They must have at least 7 years of industry experience or a master's degree in the relevant field, with expert proficiency in Apache Kafka and the Kafka ecosystem. Mentors are required to provide technical support, host weekly live virtual sessions, and redirect learners to appropriate support channels.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

Related Pages