Nontraditional Method Recruitment Jobs in Austin, TX
Looking for Nontraditional Method Recruitment jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Nontraditional Method Recruitment position in the Austin, TX area.
Senior Product Manager I, Resi
Company: Pushpay
Location: Dallas-Fort Worth, TX
Posted Apr 26, 2024
Resi Media, a Pushpay company, is seeking a Senior Product Manager I for a hybrid role in Allen, TX. The role involves developing product roadmaps, understanding customer challenges, and delivering unique value-based products. The company offers competitive benefits, including 100% employer-paid premiums for certain health plans, a 401K match, a hybrid work model, and a comprehensive paid time off policy. The ideal candidate will have strategic thinking, strong communication skills, and at least 7 years of product management experience, preferably in software development or SaaS. Pushpay is committed to diversity and inclusion.
IT Developer /Engineer
Company: Hewlett Packard Enterprise
Location: Houston, TX
Posted Apr 26, 2024
<p>IT Developer Engineer <p> <p>This role has been designed as Hybrid with an expectation that you will work on average 23 days per week from an HPE office <p> <p><b>Who We Are<b> <p> <p>Hewlett Packard Enterprise is the global edgetocloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications wherever they live from edge to cloud so they can turn insights into outcomes at the speed required to thrive in todays complex world Our culture thrives on finding new and better ways to accelerate whats next We know diverse backgrounds are valued and succeed here We have the flexibility to manage our work and personal needs We make bold moves together and are a force for good If you are looking to stretch and grow your career our culture will embrace you Open up opportunities with HPE <p> <p><b>Job Description<b> <p> <p>Hewlett Packard Enterprise is the global edgetocloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications wherever they live from edge to cloud so they can turn insights into outcomes at the speed required to thrive in todays complex world Our culture thrives on finding new and better ways to accelerate whats next We know diverse backgrounds are valued and succeed here We have the flexibility to manage our work and personal needs We make bold moves together and are a force for good If you are looking to stretch and grow your career our culture will embrace you Open up opportunities with HPE <p> <p><b>Job Family Definition<b> <p> <p>Researches designs develops configures integrates tests and maintains existing and new business applications andor information systems solutions including databases through integration of technical and business requirements Applications and infrastructure solutions include both 3rd party software and internally developed applications and infrastructure Responsibilities include but are not limited to analysis of business requirements coding of modifications or new program creation of documentation testing and maintenance of applications infrastructure and information systems including database management systems Works within the Information Technology function obtaining resources and working in support of objectives and strategies Provides required documentation and participates in architecture reviews to ensure that the solutions comply with standards and use approved technologies Typical customers are company end users and various functional areas such as Supply Chain Research and Development Marketing Finance a business or the company <p> <p><b>Management Level Definition<b> <p> <p>Applies <b>advanced<b> subject matter knowledge to solve complex business issues and is regarded as a subject matter expert Frequently contributes to the development of new ideas and methods Works on complex problems where analysis of situations or data requires an indepth evaluation of multiple factors Leads andor provides expertise to functional project teams and may participate in crossfunctional initiatives Acts as an expert providing direction and guidance to process improvements and establishing policies Frequently represents the organization to external customersclients Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives May provide mentoring and guidance to lower level employees <p> <p><b>Responsibilities <b> <p> <ul><li>Participates as a member of and leads development teams Performs analysis of complex functional and business requirements Prepares code stubs for others Completes code to implement solutions Designs solutions for others to code Participates in crossfunctional teams Leads design activities May provide mentoring and guidance to other developers Designs prepares and executes Unit tests Represents team to clientcustomers<li> <li>Demonstrates technical leadership and exerts influence outside of immediate team Develops innovative team solutions to complex problems Contributes to strategic direction for teams<li> <li>Applies indepth or broad technical knowledge to provide maintenance solutions across one or more technology areas eg Database Administration<li> <li>Performs solution design Applies the company and 3rd party technologies and leads design of highly complex infrastructure and software solutions<li> <li>Independently implements end user or enterprise infrastructure or services of significant complexity<li> <li>Integrates technical expertise and business understanding to create superior solutions for the company and customers Mentors and consults with team members and other organizations customer and vendors on complex issues<li> <ul><p><b>Education and Experience Required <b> <p> <ul><li>Typically a technical Bachelors degree or equivalent experience and a minimum of 10 years of related experience or a Masters degree and a minimum of 8 years of experience<li> <ul><p><b>Knowledge and Skills <b> <p> <ul><li>Minimum 5 years of experience in Java Full Stack development including expertise in Angular Spring Boot Microservices MongoDB Kubernetes and a working knowledge of Global Trade Services GTS<li> <li>Good to have Global trade services GTS restricted party screening licensing knowledge<li> <li>Proven track record with Java C C++ C VBNet familiarity with SQL ServerOracle<li> <li>Experience in multiple full software release cycles<li> <li>Advanced understanding of software development methodologies and tools including SCM<li> <li>Full stack Developer experience in designing developing and delivering usercentric software applications using JavaJ2EE technologies and frontend technologies like angular jQuery Ajax and Java script<li> <li>Expertise in software testing methodologies and tools specifically in Database Administration<li> <li>Strong project management skills including customervendor management and business analysis<li> <li>Proficiency in advanced web technologies<li> <ul><p><b>What we can offer you<b> <p> <p>Extensive benefits a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the worlds most attractive employers At HPE our goal is to provide equal opportunities flexible worklife balance and constantly evolving career growth <p> <p>If you are looking for challenges in an exciting supportive and international work environment then we definitely want to hear from you Continue the conversation by clicking apply now below or directly via our Careers Portal at wwwhpecomcareers <p> <p>Join us and make your mark <p> <p>Find out more about us and follow us on <p> <p>httpswwwfacebookcomHPECareers <p> <p>httpstwittercomHPECareers <p> <p>HPE is an Equal Employment Opportunity VeteransDisabledLGBT and Affirmative Action employer We are committed to diversity and building a team that represents a variety of backgrounds perspectives and skills We do not discriminate and all decisions we make are made on the basis of qualifications merit and business need Our goal is to be one global diverse team that is representative of our customers in an inclusive environment where we can continue to innovate and grow together <p> <p>diversity hirelatinos nsbe womenintech <p> <p>unitedstates LIHybrid <p> <p><b>Additional Skills<b> <p> <p>Accountability Accountability Action Planning Active Learning Active Listening Agile Methodology Bias Business Coaching Creativity Critical Thinking Cybersecurity Data Analysis Management Data Collection Management Data Controls Design Thinking Development Methodologies Empathy FollowThrough Growth Mindset Implementation Methodologies Infrastructure Design Intellectual Curiosity Long Term Planning Managing Ambiguity + 4 more <p> <p><b>What We Can Offer You<b> <p> <p><b>Health amp Wellbeing<b> <p> <p>We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical financial and emotional wellbeing <p> <p><b>Personal amp Professional Development<b> <p> <p>We also invest in your career because the better you are the better we all are We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division <p> <p><b>Diversity Inclusion amp Belonging<b> <p> <p>We are unconditionally inclusive in the way we work and celebrate individual uniqueness We know diverse backgrounds are valued and succeed here We have the flexibility to manage our work and personal needs We make bold moves together and are a force for good <p> <p><b>Lets Stay Connected<b> <p> <p>Follow HPECareers on Instagram to see the latest on people culture and tech at HPE <p> <p>unitedstates <p> <p>globalIT <p> <p><b>Job<b> <p> <p>Information Technology <p> <p><b>Job Level<b> <p> <p>TCP04 <p> <p><b>States with Pay Range Requirement<b> <p> <p>The expected salarywage range for a USbased hire filling this position is provided below Actual offer may vary from this range based upon geographic location work experience educationtraining andor skill level If this is a sales role then the listed salary range reflects combined base salary and targetlevel sales compensation pay If this is a nonsales role then the listed salary range reflects base salary only Variable incentives may also be offered Information about employee benefits offered can be found at httpsmyhperewardscommainnewhireenrollmenthtml <p> <p>USD Annual Salary $9950000 $22800000 <p> <p>HPE is an Equal Employment Opportunity VeteransDisabledLGBT and Affirmative Action employer We are committed to diversity and building a team that represents a variety of backgrounds perspectives and skills We do not discriminate and all decisions we make are made on the basis of qualifications merit and business need Our goal is to be one global diverse team that is representative of our customers in an inclusive environment where we can continue to innovate and grow together Please click here Equal Employment Opportunity <p> <p><b>Hewlett Packard Enterprise is EEO FMProtected Veteran Individual with Disabilities<b> <p> <p>HPE will comply with all applicable laws related to employer use of arrest and conviction records including laws requiring employers to consider for employment qualified applicants with criminal histories<p>
HRBP Manager
Company: Graphic Packaging
Location: Dallas-Fort Worth, TX
Posted Apr 26, 2024
<p><b>If you are a GPI employee please click the Employee Login before applying<b> <p> <p><b>At Graphic Packaging International we produce the paper cup that held your coffee this morning the basket that transported those bottles of craft beer you enjoyed last weekend and the microwave tray that heated your gourmet meal last night Were one of the largest manufacturers of paperboard and paperbased packaging for some of the worlds most recognized brands of food beverage foodservice household personal care and pet products Headquartered in Atlanta Georgia we are collaborative diverse innovative individuals who create inspired packaging while giving back to our communities <b> <p> <p><b>With over 25000 employees working in more than 130 locations worldwide we strive to be environmentally responsible in our industry and in the communities where we operate We are committed to workplace diversity and offer compensation and benefits programs that are among the industrys best to reward the talented people who make our company successful<b> <p> <p><b>If this sounds like something you would like to be a part of wed love to hear from you<b> <p> <p><b>A World of Difference Made Possible<b> <p> <p>Graphic Packaging International has an immediate need for a Manager HRBP supporting the companys carton manufacturing plants located in Perry GA This position has overall responsibilities for developing promoting and implementing innovative HR solutions to meet business needs and increase organizational efficiency This position is also responsible for providing direction and assistance with employment salary administration payroll benefits performance management employee relations employment law and workforce planning Specifically this role has responsibilities in the following job functions <p> <p><b>Employee Relations<b> <p> <ul><li>Provides advice and counsel to hourly and salary employees to maintain a positive productive employment environment free of discrimination and inconsistencies Monitor and provide feedback regarding policies procedures and programs and propose improvements as necessary Serve as liaison for voicing employee concerns<li> <li>Coaches employees supervisors and colleagues assisting them in problem resolution and to improve performance Coach advise and recommend corrective actions<li> <li>Serve as liaison between Corporate HR and plant for escalation issues<li> <li>Support line leaders to improve skills and effectiveness and to create an environment where each employee can fully contribute<li> <li>Conduct annual training on SafetyEnvironmental Code of Business Ethics AntiHarassment AntiDiscrimination and other related HR Policies<li> <li>Manages employee concerns whether they are brought to the attention of HR informally or formally through our ethics alert line or through a thirdparty agency<li> <li>Function as change agent to implement strategies that drive culture changes in a complex environment<li> <li>Provide ongoing coaching to the site leaders on best practices to foster a positive employee experience and increase engagement<li> <ul><p><b>Staffing and Recruitment<b> <p> <ul><li>Manages the process for temporary staff utilized in the plant Acts as the company liaison with the staffing agency<li> <li>Has oversight and involvement in all hiring practices Administers the hiring process for all employee groups<li> <li>Partners with the training team to support the onboarding process and integration of employees<li> <li>Represent facility in unemployment claims process<li> <li>Tracks and reports on headcount monthly for all departments<li> <ul><p><b>Other Duties<b> <p> <ul><li>Leads a team of 2 HR Professionals<li> <li>Manage direct reports for development projects and ongoing activities <li> <li>Help develop your reports through mentorship engagement and training<li> <li>Monitor and manage the workload for the local team<li> <li>Reports on Safety incidents metrics and manages workers compensation claims<li> <li>Manages the plant Performance Management process via Success factors system<li> <li>Oversees the Payroll and Benefits functions for the facility<li> <li>Assists in development or reengineering of innovative processes and systems Reward amp Recognition attendance and other people programs<li> <li>Resolve complex employee relations issues<li> <li>Provides reports to Site Leadership team on a regular basis or as needed<li> <li>Ensure compliance with all local state and federal regulations pertaining to Employment Law<li> <li>Complies with and drives compliance with all HR and safety practices<li> <li>Initiate actions within the HRIS and manages employee files<li> <li>Responsible for recruitment and retention strategies<li> <li>Manages data requests from Corporate and regional HR on plant metrics as needed<li> <li>Shares an obligation to protect and strengthen Graphic Packaging Internationals good reputation in our relationships with customers employees suppliers competitors investors and governmental agencies and to act consistently with our core values Integrity Respect Accountability Relationships and Teamwork<li> <ul><p><b>Required Skills<b> <p> <ul><li>Prominent level of diligence to manage details<li> <li>Ability to drive issues to closure and resolution quickly and effectively<li> <li>Ability to solve complex employee relations issues and conduct investigations to reach a conclusion based on credibility assessments<li> <li>Five years problem solving project management supervision and writing experience<li> <li>Computer Skills SAP MS Office and database programs<li> <li>Bachelors Degree required<li> <li>Minimum of 12 years of HR Experience in a plant manufacturing setting is required<li> <li>Ability to drive issues to closure and resolution quickly and effectively<li> <li>SPHR is strongly preferred<li> <li>Minimal travel<li> <li>Prior management of HR function including managing and developing direct reports is required<li> <ul><p><b>Salary Min $10184000<b> <p> <p><b>Salary Mid $13575500<b> <p> <p><b>Salary Max $16967000<b> <p> <p><b>Graphic Packaging is an Equal Opportunity Employer All candidates will be evaluated on the basis of their qualifications for the job in question We do not base our employment decision on an employees or applicants race color religion age gender or sex including pregnancy national origin ancestry marital status sexual orientation gender identity genetic identity genetic information disability veteranmilitary status or any other basis prohibited by local state or federal law Click here to view the Poster EEO is the Law<b><p>
BMC Firmware Engineer
Company: Advanced Micro Devices
Location: Austin, TX
Posted Apr 25, 2024
AMD is a company that values innovation and collaboration, with a mission to create advanced technology for various computing needs. The company is seeking a firmware developer with experience in BMC firmware development, proficiency in JavaScript, Shell Scripting, Python, C, C++, and knowledge of low-level protocols. The ideal candidate should have experience with Open Source Baseboard Management Controller (BMC) Software Stack (OpenBMC), Linux Kernel programming, and Linux driver development. AMD offers competitive benefits and a dynamic team environment in Austin, Texas.
Manager, Investment Accounting
Company: Invitation Homes
Location: Dallas-Fort Worth, TX
Posted Apr 26, 2024
<p>Invitation Homes is a fastpaced evolving publicly traded REIT which is pioneering a new industry with over 100000 single family rental homes for lease and a market capitalization of over $21 billion We are a team of more than 1600 associates who come from all walks of life We call different communities home but our shared values bind us together Invitation Homes is a place where possibility lives As the nations premier home leasing company we need dedicated organized and detailoriented accounting professionals to provide timely and accurate financial information to our partners in the field and at our corporate offices as well as to our shareholders <p> <p>We are seeking a Manager Investment Accounting to join an energetic and collaborative accounting team that encourages creative thinking and innovative ideas to optimize success We strive to attract talent that enjoys working in a dynamic environment welcomes opportunities to learn various aspects of the singlefamily residential business and embraces collaboration with Senior Leadership If you are a motivated passionate quick learner looking for unique career experiences this role is waiting for you <p> <p><b>Job Summary<b> <p> <p>The Manager Investment Accounting has two primary responsibilities 1 overseeing accurate and timely preparation and delivery of recurring financial reporting packages for Debt Joint Venture JV and ThirdParty Management 3PM entities and 2 onboarding and developing a team of associates to execute those functions These reporting packages relate to the activities of both Invitation Homes and its partners resulting in delivery of financial information to internal stakeholders lenders JV partners and 3PM clients This role also assists in the preparation of capital call notices distribution notices management fees calculations equity pickups and other investment reporting requirements and may also assist with quarterly and annual SEC filings The Manager Investment Accounting will encourage the development of associates through ongoing performance management career development conversations training and mentoring The ideal candidate will have experience working in a supervisory role high proficiency in full cycle investment accounting welldeveloped organizational skills an attention to detail and a thorough knowledge of US GAAP <p> <p><b>Essential Job Duties and Responsibilities<b> <p> <ul><li>Manage the reporting process for Debt JV and 3PM entities to ensure accurate reporting within established closing and reporting calendars including preparation and review of deliverables and adherence to established deadlines<li> <li>Oversee and review all areas of JV entitylevel accounting including but not limited to capital calls distributions debt transactions management fees equity pickups and other expenses and monthly and quarterly journal entries<li> <li>Prepare and review debtrelated calculations and schedules including but not limited to debt rollforwards and reconciliations recognition and amortization of deferred financing costs accounting for derivatives and swaps other expenses and monthly and quarterly journal entries<li> <li>Read and understand partnership and JV agreements 3PM agreements investment documents entity structures investment prospectuses loan agreements and interest rate swap agreements<li> <li>Collaborate with internal and external customers and stakeholders such as JV partner representatives other corporate departments field representatives and Senior Leadership<li> <li>Collaborate with internal and external teams regarding various confidential projects including working with new entities or structures and reviewing draft and final documents agreements and information<li> <li>Assist in the budget process and provide monthly quarterly and yearend variance to budget analysis<li> <li>Encourage team engagement and create an environment to foster associate development<li> <li>Establish communicate and train new policies and procedures and liaise with internal and external auditors while ensuring SOX and other compliance and reporting matters are maintained<li> <li>Participate in key projects and innovate processes to gain team efficiencies<li> <li>Comply with policies procedures and controls and bring inconsistencies and problems to managements attention<li> <li>Perform other duties as assigned<li> <ul><p><b>Education andor Experience<b> <p> <ul><li>Strong knowledge of US GAAP is required CPA or CPA candidate highly desired<li> <li>Bachelors degree in Accounting or related field is required<li> <li>5+ years of experience including fund or investment accounting with public accounting experience a plus<li> <li>2+ years of experience supervising and managing a team<li> <li>Experience in the real estate industry or a large public company and with Yardi is a plus<li> <ul><p><b>SkillsSpecialized Knowledge<b> <p> <ul><li>Highly selfmotivated and directed with an ability to effectively prioritize and execute tasks in a fastpaced dynamic environment<li> <li>Proven analytical and problemsolving abilities including the ability to identify and implement best practices that improve the teams effectiveness and efficiency<li> <li>Ability to comprehend analyze and interpret complex documents<li> <li>Proficient with Excel and excellent written oral and interpersonal communication skills including an ability to effectively present information and build and manage key internal and external relationships<li> <li>High energy and a cando attitude exhibiting a responsible and responsive tenacity<li> <li>Willingness and ability to be hands on to get the job done<li> <li>Experience working both independently and in a teamoriented collaborative environment<li> <ul><p><b>Other Requirements<b> <p> <ul><li>Must maintain professional appearance<li> <li>Ability to be at work on a regular and consistent basis overtime may be required for this position<li> <ul><p><b>Physical and Mental Demands<b> <p> <p>This position will spend long hours sitting and using office equipment and computers The position may also entail light lifting of supplies and materials occasionally up to and including 20 pounds in addition to reaching stooping standing and walking This position requires the ability to talk hear compare compute compile copy analyze coordinate synthesize negotiate and communicate Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions <p> <p><b>Work Environment<b> <p> <p>Standard office working environment that may be busy and noisy at times <p> <p><strong><b>Salary Range<b><strong> <p> <p>$7192500 $12467000<strong><b>Compensation and Benefits<b><strong> <p> <p>To attract and retain top talent were pleased to offer competitive compensation and benefits including <p> <ul><li>Annual bonus program<li> <li>Health dental vision and life insurance<li> <li>Longterm and shortterm disability insurance<li> <li>Generous paid time off plans include vacation accrual sick time standard holidays and floating holidays<li> <li>401k with company matching contributions<li> <li>Awesome work environment with casual dress<li> <li>Team events and gatherings Pre and PostCovid<li> <ul><p>Invitation Homes is an equal opportunity employer committed to fostering a diverse inclusive and innovative environment with the best associates We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other factor protected by applicable federal state or local law If you have a disability or special need that requires accommodation please contact us at humanresourcesinvitationhomescom <p> <p>To all recruitment agencies Invitation Homes does not accept agency resumes Please do not forward resumes to Invitation Homes employees Invitation Homes is not responsible for any fees related to unsolicited resumes<p>
Senior Associate, Strategic Insights
Company: Alcon
Location: Dallas-Fort Worth, TX
Posted Apr 25, 2024
Alcon, a global leader in eye care, is seeking a Senior Associate, Strategic Insights for US Vision Care. The role involves supporting key launches, analyzing data, collaborating with cross-functional teams, and improving processes. The ideal candidate will have a Bachelor's Degree, 2 years of relevant experience, and strong analytical skills. Alcon values diversity and offers an inclusive culture with opportunities for career growth.
SafePoint Operations Technical Manager
Company: Loomis
Location: Houston, TX
Posted Apr 26, 2024
<p>With a network of nearly 200 branches Loomis armored transportation cash management centers and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction <p> <p>In fact many of our companys managers vice presidents and corporate executives started out in the branches as driverguards and tellers Our work can be challenging but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed Loomis is the place to be <p> <p>Come join our team <p> <p><strong><strong>This position can be remote<strong><strong> <p> <p><strong>Job Overview <strong>This position is responsible for the leadership management training scheduling and oversight of a team of people who will be providing customer service and operations technical support for SafePoint This position reports to the Vice President Product Management Cash Recycler and takes workflow instruction from the SafePoint Operations Management Team <p> <p><strong>Key Responsibilities <strong> <p> <ul><li>Devise and document standard professional competencies and specific technical knowledge required to perform the role of SafePoint Operations Technical Specialist <li> <li>Train their staff to this minimum standard and continually validate and supplement their training and capabilities including pollination of knowledge and cross training<li> <li>Working closely with Business Development and Sale Engineers team to define all ProofofConcept KPI and success criteria for both Smart Safes and Cash Recyclers<li> <li>Ensure the architecture and infrastructure on which Smart Safe and Cash Recycler application will be robust and stable by following Engineering of Form Fit and Functionality<li> <li>Lead multiple initiatives for world class customer service and improve efficiency during ProofofConcepts with higher conversion rates and provide KPI inputs to Business Development Team<li> <li>Ensure the allvendor engineering releases are documented and well understood by NCC and SafePoint Operations Technical Specialists and Field Engineers<li> <li>Closely monitor and control all the fiscal budgetary and travel expenses<li> <li>Help team members improve and track their progress by creating plans and strategies while follow through to ensure team members have implemented agreedupon tips and tool<li> <li>Provide leadership support and oversight to the overall product development of SafePoint <li> <li>Working within and externally to the SafePoint Product Office this position will actively seek to improve the level of service stability and profitability of the SafePoint Solution through adoption of a continuous improvement process workflow analysis process reengineering and supplierequipment review <li> <li>Provide a fully trained and competent SafePoint Operations Technical Specialist and manage the continued development of the SafePoint Product Solutions Set <li> <li>Establish a positive creative and professional working environment in the SafePoint Operations Technical Support Team <li> <li>Develop document and publish a specific and clear set of criteria and curriculum of knowledge required for SafePoint Operations Technical Specialist to be successful including new products<li> <li>Establish and maintain an Employee Development Plan for all staff with clear timelines and milestones ensuring that they are competent capable and successful in their careers <li> <li>Establish a method of effectively managing and scaling the SafePoint Operations Technical Team to support the implementation of the solution in the field <li> <li>Manage the SafePoint Operations Technical Process ensuring that all issues problems or opportunities are acted on in a prompt and professional manner <li> <li>Work closely with the SafePoint Product Office to continually improve the value of the SafePoint Product offering <li> <li>Establish and maintain exceptional client relationships at peer level and explore additional ways that Loomis can provide value <li> <li>Manage vendor relationships critical to the operations of the SafePoint Product offering <li> <li>Mentor staff in client relationship management and engagement <li> <li>Oversee SafePoint technical and software support with our Smart Safes and Cash Recyclers<li> <li>Communicate issuesresolutions to external customers internal Business Development Sale Engineers and internal operations assist with escalations as required <li> <li>Assist in performing QA on New system Enhancements for both Smart Safes and Cash Recyclers<li> <li>Test upcoming hardware enhancements including CIMA products<li> <li>Other duties as assigned <li> <ul><p><strong>Primary Qualifications<strong> <p> <ul><li>An Associate or Technical Institute degreecertificate in CS IS or a related field or equivalent work experience is required <li> <li>A bachelors degree in computer science information systems or a related field is preferred <li> <li>Must have 8+ years of related work experience <li> <li>Min 5+ years of proven leadership experience <li> <li>Ability to travel up to 3050 or as needed to meet with clients and business partners <li> <ul><p><strong>Individual Skills amp Competencies<strong> <p> <ul><li>Strong business acumen with the ability to think strategically with a customercentric approach<li> <li>Ability to interact effectively with individuals at various levels in the organization and external business contacts<li> <li>Exceptional leadership skills with the ability to manage and develop highperforming teams<li> <li>Ability to prioritize tasks and delegate them when appropriate <li> <li>Proven advanced technical experience working with ticketing systems Outlook Word and Excel <li> <li>Spanish is a plus <li> <ul><p><strong>Benefits<strong> <p> <p>Loomis offers one of the most comprehensive employee benefit packages in the industry which includes <p> <ul><li>Vacation and Sick Time PTO as well as Paid Holidays<li> <li>Health amp Dental Insurance<li> <li>Vision Insurance<li> <li>401k Plan<li> <li>Basic Life Insurance Plan<li> <li>Voluntary Life Insurance Plan<li> <li>Flexible Spending and Health Savings Account<li> <li>Dependent Care Account<li> <li>Industryleading Training and Development<li> <ul><p>Loomis is an Equal Opportunity Employer and Drug Free Workplace Qualified applicants will receive consideration for employment without regard to their race color religion national origin sex sexual orientation gender identity protected veteran status or disability <p> <p><strong>Other details<strong> <p> <ul><li> Job Family Exempt<li> <li> Job Function Information Technology<li> <li> Pay Type Salary<li> <li> Travel Required Yes<li> <ul><p>Apply Now<p>
IT Support Engineer
Company: Sophos
Location: Dallas-Fort Worth, TX
Posted Apr 25, 2024
<p><b>About Us<b><p> <p>Sophos is a worldwide leader and innovator of advanced cybersecurity solutions including Managed Detection and Response MDR and incident response services and a broad portfolio of endpoint network email and cloud security technologies that help organizations defeat cyberattacks As one of the largest pureplay cybersecurity providers Sophos defends more than 500000 organizations and more than 100 million users globally from active adversaries ransomware phishing malware and more Sophos services and products connect through its cloudbased Sophos Central management console and are powered by Sophos XOps the companys crossdomain threat intelligence unit Sophos XOps intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem which includes a centralized data lake that leverages a rich set of open APIs available to customers partners developers and other cybersecurity and information technology vendors Sophos provides cybersecurityasaservice to organizations needing fully managed turnkey security solutions Customers can also manage their cybersecurity directly with Sophos security operations platform or use a hybrid approach by supplementing their inhouse teams with Sophos services including threat hunting and remediation Sophos sells through reseller partners and managed service providers MSPs worldwide Sophos is headquartered in Oxford UK More information is available at wwwsophoscom <p> <p><br ><p> <p><b>Role Summary<b><p> <p>As an IT Support Engineer you will take on the responsibility of developing and training interns and new IC1 and IC2 IT engineers within the IT service organization You will serve as a point of escalation for all IC1 and IC2 support engineers Additionally you will be entrusted with overseeing entire projects and functions contributing moderately to the organization and leading projects that significantly impact the results and operations of the department<p> <p><b>What You Will Do<b> <p><ul><li>Interact with customers through video calls chat email or inperson to triage and resolve tickets using existing knowledge<li> <li>Provide highquality and personalized IT support to senior executives<li> <li>Support onboarding of new employees<li> <li>Support and facilitate leading Major Incident and problem management processes ensuring processes are followed and RCAs are progressed as required<li> <li>Reporting of statistics relating to OLAs and SLAs<li> <li>Define create and review Standards and Procedures relating to IT services<li> <li>An active player within larger IT SMEdriven projects<li> <li>Excellent communication skills in English both written and verbal Able to draft communication to a broad audience of users including companywide communications<li> <li>Support the creation of engineering and customer training materials <li> <li>Excellent customer service and problemsolving skills to delve deep into issues collaborating with internal and external parties as necessary ensuring a repeating issue is resolved and fully documented<li> <li>Keep up with the latest technologies IT Concepts innovations and industrial standards and how it be applied to IT Services <li> <li>Demonstrates strong presentation organization and leadership skills <li> <li>Ability to identify own and drive solutions to technical challenges<li> <ul><p><b>What You Will Bring<b> <p><ul><li>Certified indepth knowledge of either Mac or PC OS environments<li> <li>Certified indepth knowledge of one or more Microsoft Products Win10amp11 O365 Teams<li> <li>An excellent knowledge of laptops Desktops Printers Mobile Phones and peripherals with a view to providing recommendations to our standard offering<li> <li>Proficient in diagnosing and resolving AudioVisual equipment AV and application issues <li> <li>Generalist knowledge of the entire OS stack<li> <li>The ability to decode a network packet trace and understand principles of IP processing<li> <li>Define create and review hardware standards to meet the needs of our customer base<li> <li>Comfortable working with development teams and external support providers troubleshooting complex issues<li> <li>Comfortable troubleshooting connectivity and performance issues of cloud computing environments<li> <li>Excellent communication skills in English both written and verbal Able to draft communication to a broad audience of users including companywide communications<li> <li>Support and creation of engineering and customer training materials <li> <li>Excellent customer service and problemsolving skills to delve deep into issue collaborating with internal and external parties as necessary ensuring a repeating issue is resolved and fully documented<li> <li>A desire to keep up with latest technology and industrial standards and how it be applied to IT Service <li> <li>Demonstrates strong presentation organization and leadership skills <li> <li>Ability to identify own and drive solutions to technical challenges<li> <ul><p> <p><p>In the United States the base salary for this role ranges from $71000 to $118000 In addition to base salary we offer additional compensation including bonus eligibility and a comprehensive benefits package A candidates specific pay within this range will depend on a variety of factors including jobrelated skills training location experience relevant education certifications and other business and organizational needs <p> <p><br ><p> <p>LIRemote<p> <p>LISS1<p> <p>B1<p> <p><br ><p> <p><b>Ready to Join Us<b><p> <p>At Sophos we believe in the power of diverse perspectives to fuel innovation Research shows that candidates sometimes hesitate to apply if they dont check every box in a job description We challenge that notion Your unique experiences and skills might be exactly what we need to enhance our team Dont let a checklist hold you back we encourage you to apply<p> <p><br ><p> <p><b>Whats Great About Sophos<b><p> <p> Sophos operates a remotefirst working model making remote work the primary option for most employees However some roles may necessitate a hybrid approach Please refer to the location details in our job postings for further information<p> <p> Our people we innovate and create all of which are accompanied by a great sense of fun and team spirit<p> <p> Employeeled diversity and inclusion networks that build community and provide education and advocacy<p> <p> Annual charity and fundraising initiatives and volunteer days for employees to support local communities<p> <p> Global employee sustainability initiatives to reduce our environmental footprint<p> <p> Global fitness and trivia competitions to keep our bodies and minds sharp<p> <p> Global wellbeing days for employees to relax and recharge <p> <p> Monthly wellbeing webinars and training to support employee health and wellbeing<p> <p><br ><p> <p><b>Our Commitment To You<b><p> <p>Were proud of the diverse and inclusive environment we have at Sophos and were committed to ensuring equality of opportunity We believe that diversity combined with excellence builds a better Sophos so we encourage applicants who can contribute to the diversity of our team All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender sex gender reassignment marital status race religion or belief color age military veteran status disability pregnancy maternity or sexual orientation We want to give you every opportunity to show us your best self so if there are any adjustments we could make to the recruitment and selection process to support you please let us know <p> <p><br ><p> <p><b>Data Protection<b><p> <p>If you choose to explore an opportunity and subsequently share your CV or other personal details with Sophos these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos If you would like Sophos to delete or update your details at any time please follow the steps set out in the Privacy Policy describing your individual rights If you have any questions about Sophos data protection practices please contact dataprotectionsophoscom<p> <p><p>
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