Retirement Plan Jobs in Tokyo, Japan
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[IBM Japan_Global Real Estate] Strategy & Transactions Program Manager
Company: IBM
Location: JP Tokyo
Posted Feb 21, 2024
<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> Known as the knowledge behind the numbers Financial Analysts are considered to be trusted business advisors working within IBMs business units and geographies as well as in a myriad of specialized corporate functions IBMs finance organization is instrumental in driving innovative improvements to global financial processes while providing measurable value to the business <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <br> Role amp Responsibility <br> Responsible for the overall management system around the real estate lease transactions leasehold or freehold required to supply appropriate business space in support of IBM operations for a defined portfolio subset Responsible for the end to end lease or own lifecycle and application of the approved Lease and Freehold process from initial requirement identification validation and acquisition critical date and market monitoring throughout the duration of IBMs tenure and eventual lease or freehold disposal when the space becomes surplus to requirements <br> Portfolio Planning Support Work in close collaboration with the Portfolio Planning team and IBM Business Units as appropriate to understand and transpose business units stated operational requirements into real estate requirements in preparation for lease transactions <br> GRE COE and Geo Interlocks Continuously engaging and collaborating with GRE COEs and the Geo operational team in order to ensure all proposed transactions are fully defined socialized and delivered in compliance with IBMs workplace technical and safety standards and Enterprise programs and initiatives <br> Supplier Partnering Work in partnership with transaction suppliers as an operational extension of the GRE team in order to ensure optimized transactions in all given circumstances and to collaborate in continuously monitoring real estate markets to identify and leverage potential value creating opportunities <br> Global Lease Process Responsible for ensuring continuous and consistent application of IBM Global Lease Process within the overall management framework <br> COL111 Ensure continual compliance to Corporate Instruction Letter 111 and other relevant governance with regard to both Income and Expense lease commitments Work closely with suppliers in managing the development of real estate cases and preparation and submission of Real Estate Requests and gathering of necessary approvals <br> Transaction Program Manager Collaboration Working in continual close collaboration with the Real Estate Strategy and Transactions Lead and the Transaction Program Management teams as One Team in order to communicate and update business requirements supporting the proposed real estate transaction for solutioning <br> Ensures partner performance within specific functional discipline through ongoing development of partner performance criteria analysis and audits of partner performance participation in partner quarterly business review program and maintaining the partner relationship Contract administrator of partner agreements including adjustment of partner scope of work or service levels where appropriate and maintenance of contract terms and conditions Completes required activities to reconcile cost savings with Strategic Spend Management Completes activities required to support transitions of strategies Ability to access and leverage supplier innovation thought leadership and in depth market analytics and research in order to best assist IBM requirement development <br> Brand and Business Unit Engagement Closely collaborating with IBM Brands and Businesses as source of demand Working continuously to understand complex and evolving requirements on a portfolio wide basis in terms of business imperatives such as location access to talent and customers Maintains a highly developed network of business unit contacts both at market and WW level and deep understanding of IBM portfolio to support GRE leadership <br> Geo Team Interlocks Working to continually support of the Geo GRE teams responsible for the operation of the real estate platform and representing GRE on the ground to assist in the complete understanding of business requirements and business needs as they evolve alongside IBMs transformation <br> Analyses financial opportunities and alternatives Minimizes legal and financial exposure on real estate transactions Manages the signing of legal documentation by the appropriate authority within IBM Ensures leases are registered in accordance with local requirements Contributes real estate expertise to Fall Plan to identify requirements for capital projects including appropriate level of due diligence due diligence funding requirements partner resourcing and participation required from CRE site operations and Global COE <br> Ensures that the analysis of the Market and Risk Intelligence and corporate guidelines is completed by appropriate roles Accountable and is responsible for collecting Market and Risk Intelligence includes such data as RE Market Cycles and Opportunities Infrastructure and Resources and compiling globally Is accountable for ensuring that this data is gathered stored and published to the appropriate team members Owns the translation of this information into context relevant to IBM and applies internal IBM knowledge to the Market Intelligence that has been collected Is accountable and responsible to ensure that actionable recommendations are developed and tracked This role is accountable for the Macro level view of site utilization in the assessment of the Real Estate Portfolio Accountable for the work around assessing the supply current and future options vs demand by type location and duration Receives no supervision in execution of function Manages and provides direction and insight to leveraged client and partner teams Expected to work outside of historic comfort zone and break new ground within the Global Portfolio and in interfacing with the Global leadership Expected to challenge the status quo Instructs and manages partners in the site selection disposal process Instructs and manages partners to effectively negotiate real estate terms in a timely manner personally negotiating when required Instructs lawyers and manages legal review of documentation Ensure terms and conditions are negotiated that maximize results to IBMs best interest <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> 10+ years of areal estate leasing and or equivalent experience in facility management corporate real estate project management <br> Must process excellent interpersonal and communication skills written and verbal in both Japanese and English <br> Must be able to handle multiple projects simultaneously <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> Specific skills in corporate real estate leasing transaction management facility management and project management Real Estate related license preferred <br> Demonstrate creative solution development innovation integrity <br> Strong relationship management and the ability to work effectively across cultures divisions and levels<div>
Banking and Financial Markets, Project Manager/Architect/IT Specialist
Company: IBM
Location: JP Tokyo
Posted Jan 21, 2024
and Oracle DB in current systems. and Oracle DB for current systems. •Development of software packages and system construction using state-of-the-art technology. •Experience in implementing migration to a container environment using OCP for various OSS (application servers DB ESB etc.) Preferred Technical and Professional Expertise •Experience with Cloud or development experience utilising container technology •Experience in OSS (application servers DB ESB etc.) •Development of software and system construction that operates on the cloud. •Development of new solutions using cutting-edge IT technologies and support for proposals. •System integration development for financial institutions •Experience with developing and building software and systems that run on the cloud. JAPIWD24 Required Technical and Professional Expertise •Proposal writing proposal closing and delivery skills. •Development of information and external packages and software and system construction at the customer’s site.
Banking and Financial Markets, Project Manager/Architect/IT Specialist
Company: IBM
Location: JP Tokyo
Posted Oct 25, 2023
The text describes a job opportunity for a PM/Architect/Partner in the financial industry, specifically for major banks in Japan. The role involves developing and implementing systems that meet customer requirements, proactively tackling the latest technologies, and growing into a trusted partner. Key responsibilities include planning and managing processes, developing software and systems, and constructing solutions using cutting-edge IT technologies. Required expertise includes proposal writing, system integration for financial institutions, and cloud development experience. Preferred expertise includes container technology, OSS experience, and Oracle DB implementation.
Support Engineer - Cloud (Japan)
Company: Lambda
Location: Japan
Posted Mar 18, 2024
Lambda, a leading deep learning cloud provider, is seeking experienced professionals to join their team. The role involves direct customer engagement, problem-solving, documentation, and product development. Required skills include Linux administration, scripting, and cloud experience. Bonus skills include familiarity with infrastructure-as-code tools, high throughput networking, and ML/AI expertise. Lambda offers competitive compensation, benefits, and a dynamic work environment.
Solutions Engineer
Company: Yubico
Location: Japan
Posted Mar 25, 2024
Yubico, the inventor of the YubiKey, is a leading security key company founded in 2007. They offer secure login solutions for businesses and individuals worldwide, with customers including 30% of Fortune 500 companies and government agencies. Yubico is a diverse, multinational company with headquarters in Stockholm and Santa Clara, valuing employee well-being and inclusivity. They are seeking a full-time Solutions Engineer with 4+ years of experience in technical customer interaction to join their team in Tokyo, Japan. The role involves positioning and selling Yubico's products, delivering proof-of-concept deployments, and maintaining relationships with existing customers.
Channel Marketing Manager
Company: GitLab
Location: Japan
Posted Mar 18, 2024
GitLab is seeking a Channel Marketing Manager for a fully remote role based in Japan. The successful candidate will work with the global channel marketing team to drive customer acquisition and revenue growth. Key responsibilities include creating relationships with partner marketing counterparts, developing integrated demand generation campaigns, educating partners on marketing services offerings, and measuring campaign performance. The ideal candidate will have experience in integrated campaigns, strong relationship-building skills, and the ability to influence without authority. GitLab offers a flexible work environment, comprehensive benefits, and a career ladder for Sales Development team members.
[IBM Japan]Customer Success Manager_Apptio
Company: IBM
Location: JP Tokyo
Posted Mar 10, 2024
<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> At IBM work is more than a job its a calling To build To design To code To consult To think along with clients and sell To make markets To invent To collaborate Not just to do something better but to attempt things youve never thought possible Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems If so lets talk <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <br> Job DescriptionYou will be an experienced advisor to clients in the operation of software for Enterprise Must be selfdriven with an entrepreneurial spirit and have the passion and energy to work in a fastpaced environment You must have the experience and confidence to deliver strategy and roadmap presentations to executives You must also have the technical ability to work directly on solutions to establish and maintain your position as a trusted advisor to multiple tiers of customers Ultimately the successful candidate will be expected to help customers demonstrate their value by facilitating the use and adoption of the TBM applications they have purchased <br> What is Apptio <br> Apptio an IBM Group company is a leading technology investment management company that helps clients make financial and operational decisions related to Information Technology IT multicloud FinOps and development resource portfolio management Apptios mission is to create business value from all technology investments Leveraging the cloud and the AlML data engine Apptios SaaS solutions provide a clear link between technology investments and business outcomes and ROI Apptios solutions provide cost transparency actionable insights planning and forecasting business value management and showbackchargeback leader with thousands of customers worldwide Apptio helps business leaders optimize technology costs and accelerate investments in cloud and digital transformation For more information visit httpswwwapptiocomja <br> Business Description Develop a thorough understanding of Apptio products including <br> Deployment and maintenance best practices <br> Value proposition and sales messages <br> Out of the Box reporting <br> Work with the Professional Services team to ensure all customers complete the onboarding process <br> Create an onboardingrollout plan with each customer to expand public awareness of Apptio products <br> Support customer needs across departments <br> Effectively communicate technical knowledge and operational excellence educate customers on best practices and ensure a healthy platform is maintained <br> Understand and educate customers on the activities required to maintain the Apptio platform <br> Ensure customers are confident in implementing Apptio throughout their organization <br> Educate customers on new features platform and applications <br> Monitor active tickets and work with the support team for timely resolution and escalation as needed <br> Ensure customers are able to support the product operationally and review usage metrics to evolve the customer experience within Apptio <br> Encourage customers to leverage the Apptio Community at every opportunity <br> Communicate effectively and collaborate with Apptios sales team to improve customer outcomes <br> Update appropriate metrics using companydefined tools <p> <span style=colorffffff> <span style=fontfamily SlackLato SlackFractions appleLogo sansserif fontsize 15px fontstyle normal fontvariantligatures commonligatures fontvariantcaps normal fontweight 400 letterspacing normal textalign left textindent 0px texttransform none wordspacing 0px webkittextstrokewidth 0px whitespace normal backgroundcolor rgb248 248 248 textdecorationthickness initial textdecorationstyle initial textdecorationcolor initial display inline important float none> JAPIWD24 <span> <span> <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> Bachelors degree or equivalent experience <br> 2+ years in a client relationship role managing multiple clients within a portfolio <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> Must have CSM experience <br> Willingness to learn technical products <br> Experience working in a SaaS company <br> Energetic and a team player <br> Knowledge of the IT industry and finance <br> Experience in Technology Business Management TBM andor IT finance areas <p><div>
[IBM Japan_Technology] Field Marketing Manager/ Field Marketing Speci
Company: IBM
Location: JP Tokyo
Posted Feb 06, 2024
<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> At IBM work is more than a job its a calling To build To design To code To consult To think along with clients and sell To make markets To invent To collaborate Not just to do something better but to attempt things youve never thought possible Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems If so lets talk <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <br> Depending on your experience you will be offered the position of Field Marketing Manager or Field Marketing Specialist <p> Job Description <br> As a Field Marketing Manager or in the case of a Field Marketing Specialist you will work with the Field Marketing Manager to plan devise and execute marketing initiatives to develop new clients for major companies interested in Apptio We are looking for a person who is willing to grow cooperate and work together with our Field Marketing Manager to develop new clients The successful candidate will be motivated to grow and thrive in a collaborative teamoriented environment be accountable to numerical targets have experience in a series of marketing activities have a proven track record as a marketer demonstrate effective time management skills and be able to collaborate with relevant internal departments and teams to execute marketing activities We are looking forward to hearing from you <p> <p> What is Apptio <br> Apptio an IBM Group company is a leading technology investment management company that supports financial and operational decisions related to Information Technology IT multicloud FinOps and development resource portfolio management Apptios mission is to create business value from all technology investments Leveraging the cloud and the AlML data engine Apptios SaaS solutions provide a clear link between technology investments and business outcomes and ROI Apptios solutions provide cost transparency actionable insights planning and forecasting business value management and showbackchargeback leader with thousands of customers worldwide Apptio helps business leaders optimize technology costs and accelerate investments in cloud and digital transformation For more information please visit httpswwwapptiocomja <br> Business Details <br> PR activities in collaboration with PR agencies and AR activities such as publishing research reports <br> Devise and localize product messages as Apptio Japan based on global guidelines <br> Reporting on direct mail performance against campaign and quarterly channel goals <br> Assist in planning and implementing eventbased lead generation programs <br> Plan coordinate and execute events for the Apptio user community <br> Plan coordinate and execute other eventrelated logistics <br> Attend trade shows and events as needed <br> Print and ship sales and event promotional materials <br> Create customer case study content Track and manage marketing program activities budgets and invoices through Salesforce Smartsheet and MA tools <p> <p> <span style=colorffffff> <span style=fontfamily SlackLato SlackFractions appleLogo sansserif fontsize 15px fontstyle normal fontvariantligatures commonligatures fontvariantcaps normal fontweight 400 letterspacing normal textalign left textindent 0px texttransform none wordspacing 0px webkittextstrokewidth 0px whitespace normal backgroundcolor rgb248 248 248 textdecorationthickness initial textdecorationstyle initial textdecorationcolor initial display inline important float none> JAPIWD24 <span> <span> <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> For Field Marketing Manager <br> 3+ years of B2B project and marketing event management experience preferably in the foreign ITsoftware industry <br> Experience with Salesforcecom ability to create custom reports or aptitude to learn new software quickly <p> <p> For Field Marketing Specialist <br> 1+ years of B2B project and marketing event management experience preferably in the foreign IT or software industry <br> Experience with Salesforcecom ability to create custom reports or aptitude to learn new software quickly <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> Attention to detail and ability to prioritize and organize <br> Ability to communicate clearly and directly <br> Analytical skills exceptional team player ability to coordinate across groups <br> Ability to be selfmotivated and proactive <p><div>
［IBM_Japan］Sustainability Software Pre-Sales Engineer
Company: IBM
Location: JP Tokyo
Posted Mar 06, 2024
<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> IBM Application Consultants work directly with our clients on key initiatives You will have the opportunity to build an indepth understanding of their business issues and implement organizational strategies that drive adoption of change We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <br> ◆◆◆◆ Position Summary Mission ◆◆◆ <br> We are looking for a presales engineer with Model Based Systems Engineering MBSE experience in automotive aerospace and defense medical and precision machinery software development work <br> We are also looking for engineers who have experience in software development in these industries and want to take on the challenge of being a presales engineer in the MBSE space <p> ◆◆◆ Business Description ◆◆ <br> We propose tools requirements management modeling with SysML task management and test management to support software development operations in the automotive aerospace defense medical and precision machinery industries <br> Specifically we propose IBM Engineering Lifecycle Management ELM propose requirements management software that demonstrates that the customers product complies with various regulations and conforms to stakeholder requirements and specifications and propose modeling software using SysML SysML modeling software <br> Communicate with global teams in English mainly chat to keep uptodate with the latest information <br> Communicate the latest information on ELM internally and externally 2024 will see the sequential release of Rhapsody 10 ELM 71 and Rhapsody Sysml v2 so you will be working on researching the latest versions of these ELM products <p> <p> ◆◆◆◆The appeal of this position◆◆◆ <br> You will be able to work on solving software development challenges in automotive and aerospace defense and deepen your domain knowledge of each industry <br> You will be able to improve your English communication skills by working with a global team chat email <p> <p> ◆◆◆ Recommended for ◆◆ <br> The ideal candidate is someone who is comfortable communicating with sales consulting partners and global teams to solve complex problems through teamwork <br> You should be able to work remotely so you should be able to plan and manage your own workload and be able to work via email and chat <br> The ideal candidate will be able to travel to customer sites on occasion <br> The ideal candidate is someone who wants to contribute to society through sustainable product development <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> Experience 3+ years in embedded software development work in automotive aerospace and defense medical precision machinery consumer electronics etc <br> Or Experience in embedded software development tool proposals 3+ years <br> Ability to read write and speak Japanese at a business level <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> Basic knowledge of systems engineering <br> English language proficiency CEFR B1 or above <p><div>
[IJDS] Project Manager
Company: IBM
Location: JP Tokyo
Posted Mar 08, 2024
<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> At IBM our Project Managers excel by leading and coordinating a project teams overall performance scope cost and deliverables Our clients rely on timely and efficient status reports and as Project Manager you will drive the charge with project direction metric definition and performance management If you are ready to help our clients and project teams succeed we would love to meet you <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <br> <span style=fontsize12pt> <span new= romanserif= style=fontfamily times=> <span lang=ENGB style=fontsize105pt> <span ibm= jpsansserif= plex= sans= style=fontfamily> <span style=colorblack> This is a position at IBM Digital Services Inc As a project manager you will lead the smooth management and operation of endtoend projects from the proposal and planning phase to the conclusion of the project in order to ensure the success of system development operation and maintenance projects for clients in various industries such as finance manufacturing distribution and publicutility <span> <span> <span> <span> <span> <br> <span style=fontsize12pt> <span new= romanserif= style=fontfamily times=> <b> <span lang=ENGB style=fontsize105pt> <span ibm= plex= sanssansserif= style=fontfamily> Your primary responsibilities include <span> <span> <b> <span> <span> <br> <span style=fontsize12pt> <span new= romanserif= style=fontfamily times=> <span style=fontsize105pt> <span style=fontfamily ゴシック= ｍｓ=> <span style=colorblack> <span> <span> <span> <span lang=ENGB style=fontsize105pt> <span ibm= jpsansserif= plex= sans= style=fontfamily> <span style=colorblack> Lead the project as a representative of the client internal members subcontractors and offshore development members <span> <span> <span> <span> <span> <br> <span style=fontsize12pt> <span new= romanserif= style=fontfamily times=> <span style=fontsize105pt> <span style=fontfamily ゴシック= ｍｓ=> <span style=colorblack> <span> <span> <span> <span lang=ENGB style=fontsize105pt> <span ibm= jpsansserif= plex= sans= style=fontfamily> <span style=colorblack> Propose negotiate and coordinate with IBM in cooperation with the client by utilizing industry business knowledge and technical expertise <span> <span> <span> <span> <span> <br> <span style=fontsize12pt> <span new= romanserif= style=fontfamily times=> <span style=fontsize105pt> <span style=fontfamily ゴシック= ｍｓ=> <span style=colorblack> <span> <span> <span> <span lang=ENGB style=fontsize105pt> <span ibm= jpsansserif= plex= sans= style=fontfamily> <span style=colorblack> As a project manager coordinate the scope schedule cost etc with the client prepare project plans based on the results and promote the execution of the project <span> <span> <span> <span> <span> <br> <span style=fontsize105pt> <span style=fontfamily ゴシック= ｍｓ=> <span style=colorblack> <span> <span> <span> <span lang=ENGB style=fontsize105pt> <span ibm= jpsansserif= plex= sans= style=fontfamily> <span style=colorblack> Plan and manage the work of members in projects with several to dozen members and conduct QCD management during project execution <span> <span> <span> <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <ul> <li style=marginleft8px> Ability to communicate smoothly in Japanese with clients and project members <li> <li style=marginleft8px> Experience as a project manager <li> <li style=marginleft8px> Experience in a series of processes in system development from requirement definition to design development and testing <li> <ul> <p> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <p> <ul> <li> Working knowledge in specific or multiple industries <li> <li> PMIPMP or other project management certifications <li> <li> Communication skills with clients and team members <li> <li> English language skills reading and writing <li> <ul><div>
[IBM Japan]Software Engineer_Mainframe
Company: IBM
Location: JP Tokyo
Posted Nov 14, 2023
System inventory management. ＜Main Products Hardware: IBM zSystems (z16 etc.) Promote DX-ization of service delivery. OS: zOS Middleware: IMS Db2 CICS MQ zWAS zOS Connect etc. ◆◆◆ Recommended for the following people ◆◆◆ You are interested in infrastructure including hardware and OS. To collaborate. To invent. If so lets talk. You are interested in the latest technologies and are eager to learn and deploy them. If you are a team player who enjoys communicating and working with customers and team members then this is the job for you.
[IBM Japan]Customer Success Manager_Apptio
Company: IBM
Location: JP Tokyo
Posted Jan 25, 2024
<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> At IBM work is more than a job its a calling To build To design To code To consult To think along with clients and sell To make markets To invent To collaborate Not just to do something better but to attempt things youve never thought possible Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems If so lets talk <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <br> Job DescriptionYou will be an experienced advisor to clients in the operation of software for Enterprise Must be selfdriven with an entrepreneurial spirit and have the passion and energy to work in a fastpaced environment You must have the experience and confidence to deliver strategy and roadmap presentations to executives You must also have the technical ability to work directly on solutions to establish and maintain your position as a trusted advisor to multiple tiers of customers Ultimately the successful candidate will be expected to help customers demonstrate their value by facilitating the use and adoption of the TBM applications they have purchased <br> What is Apptio <br> Apptio an IBM Group company is a leading technology investment management company that helps clients make financial and operational decisions related to Information Technology IT multicloud FinOps and development resource portfolio management Apptios mission is to create business value from all technology investments Leveraging the cloud and the AlML data engine Apptios SaaS solutions provide a clear link between technology investments and business outcomes and ROI Apptios solutions provide cost transparency actionable insights planning and forecasting business value management and showbackchargeback leader with thousands of customers worldwide Apptio helps business leaders optimize technology costs and accelerate investments in cloud and digital transformation For more information visit httpswwwapptiocomja <br> Business Description Develop a thorough understanding of Apptio products including <br> Deployment and maintenance best practices <br> Value proposition and sales messages <br> Out of the Box reporting <br> Work with the Professional Services team to ensure all customers complete the onboarding process <br> Create an onboardingrollout plan with each customer to expand public awareness of Apptio products <br> Support customer needs across departments <br> Effectively communicate technical knowledge and operational excellence educate customers on best practices and ensure a healthy platform is maintained <br> Understand and educate customers on the activities required to maintain the Apptio platform <br> Ensure customers are confident in implementing Apptio throughout their organization <br> Educate customers on new features platform and applications <br> Monitor active tickets and work with the support team for timely resolution and escalation as needed <br> Ensure customers are able to support the product operationally and review usage metrics to evolve the customer experience within Apptio <br> Encourage customers to leverage the Apptio Community at every opportunity <br> Communicate effectively and collaborate with Apptios sales team to improve customer outcomes <br> Update appropriate metrics using companydefined tools <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> Bachelors degree or equivalent experience <br> 2+ years in a client relationship role managing multiple clients within a portfolio <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> Must have CSM experience <br> Willingness to learn technical products <br> Experience working in a SaaS company <br> Energetic and a team player <br> Knowledge of the IT industry and finance <br> Experience in Technology Business Management TBM andor IT finance areas<div>